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Showing topics posted by Hime, Cyan or Gideon and posted in for the last 365 days.

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  1. Last week
  2. is this a joke?????

    Hello, We're investigating this with the development team and I don't have a comprehensive answer for you all right now. I will tell you that regardless of what happens, the Luna will not be removed so don't worry about that. We should have an update for you all shortly. Thank you.
  3. I said somewhere else on the forums we're working to figure out the issue and will be handling those that have been impacted.
  4. We're in the final stages of testing. Hopefully we will have it ready soon. The text in game says 10 currently, there's a back end update to make them 10.
  5. There will be a scheduled maintenance Wednesday, September 18, 2019 from 6:00 a.m. CDT / 11:00 CEST. The game servers will be unavailable for approximately 2 hours and 15 minutes. Changes Routine website and server maintenance The Alchemy event will end. Shugo Sweep will continue for three more weeks. Daevas Day Anniversary Events for three more weeks. GP will be reset and a new season will begin. The minimum entry level for Luna instances will be increased to 10. The Frostspark gear bundles will be updated to clarify they cannot be used by Vandals. Debug text being present in the descriptions of transparent transformation potions will be fixed. Incorrect terms on some event NPCs will be fixed. Lugbug's Compassionate Box that it gives its items randomly will be clarified. The names of Manastone bundles from the Shugo Sweep will be modified to clarify they contain Engraved Manastones. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  6. Any update on Demaha siege release?

    We're aiming for next week.
  7. I've locked this thread before it gets worse. There is a bug and it is disabled for the time being.
  8. Anniversary Coin every hour problem?

    We're still investigating this and have identified there is indeed something odd going on. Once we narrow it down we'll see who has been impacted and handle them at that time.
  9. Earlier
  10. NCsoft support NOT REPLYING? WTF?

    This thread has gone.. places and as such has been locked. Customer Support is the only place you'll be able to receive assistance with your account.
  11. Hello everyone, We wanted to give an update on the issues regarding Evergale Canyon. We have disabled this instance for the time being until we can work out the issue with the development team. We are also investigating to determine the full extent of the exploit's impact, and will be following up appropriately. Thank you to the players who have reported this, and to those who made efforts to avoid abuse of the exploit.
  12. Anniversary Coin every hour problem?

    We'll investigate this and see if we can find out what's going on.
  13. @cyan @gideon

    I will forward it on over!
  14. Two things I wanted to update everyone on: The Vandal Pack was sent out to some eligible people (over 6,000) and the rest will be distributed by mid next week. This is why some people got it and some didn't. The announcement for the events was done after the maintenance for several reasons, none of which were related to people running instances. After talking with the rest of the team there will not be instance resets. Apologies for the late notice on the event details. That being said the full event details can be found here: https://www.aiononline.com/news/10th-daevas-day-event-celebrations And if you'd like to participate in an Anniversary Card contest you can find more details here: https://www.aiononline.com/news/anniversary-card-contest
  15. I'm not going to comment on people speculating on the EC bug, but I can assure you that it's something the development team is, and has been aware of. That being said, tomorrow morning you will find new events starting to kick off the Daeva's Day celebrations. I commented earlier about issues with our website so we will have the details up as soon as possible, but in short: You'll find NPCs and vendors which have shops for items and quests for free items. You'll be able to earn 10th Anniversary Coins by defeating monsters and bosses in instances, also gained by being logged in. The cake returns and offers drop + EXP buffs. Please stay tuned for the full details to come out. Thank you.
  16. They're coming. Working through a website issue but I'll let you know when I have an exact date.
  17. We're removing the ability to queue for EC for the time being, it will be made available again in the future. As for the Golden Card rewards, I will post below. We're trying to get the article out on the website but experiencing issues. Golden Card Event] Legendary Transformation Contract (10 types) Ultimate Engraved Manastone Selection Bundle Fighting Spirit Fragments (x1000) Event] Ultimate PvE Enchantment Stone (x5) Ultimate Ereshkigal Weapon Box Ultimate Ereshkigal Armor Box Ultimate Ereshkigal Wing Box [Event] Ultimate PvP Enchantment Stone (x5) Stellium (x200) 100% Success Enchantment Selection Box 50,000,000 Kinah Box (x2) Ultimate Engraved Manastone Random Bundle (x3)
  18. There will be a scheduled maintenance Wednesday, September 11, 2019 from 6:00 a.m. CDT / 11:00 CEST. The game servers will be unavailable for approximately 3 hours and 15 minutes. Changes Routine website and server maintenance The Alchemy event will continue for one more week. Xigncode will be removed from the Aion service. If your Xigncode files remain in the client after the update, you can safely delete them before running the game. Shugo Sweep will begin. Details will be available after the maintenance. Fixed an issue where Kinah was still being used for Minion functions instead of the Minion Contract Stone item. Fixed an issue where the siege portal for Lakrum Fortress was spawning at an incorrect time. Removed Primeth Forge (Hard) from the instance LFG tool. This instance will be added at a later date. Updated Kamar Battlefield rewards. Added a message to some bundles that Vandals could not open, due to the bundles not being configured with class-specific rewards. For example, Shining Skill Card Bundle does not open for Vandals because there are no skill cards for that class currently. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  19. 12-characters unlocked now?

    You'll be unable to create new characters if you lose your Prestige status (if you have over 8). But the characters you created you can play with no issue. Some people have stated it already in this thread just clarifying.
  20. Fix enchantment rates!

    We've checked the enchantment rates and have verified they weren't reverted nor are they incorrect. To be double sure we've verified for both PvE and PvP, and checked against logs from both servers.
  21. Thank you Ncsoft

    The way the event is now is how it was supposed to be, the dev team only fixed something they messed up with initially. As for other issues, we're investigating them and escalating to the development team to be fixed. Sometimes it's difficult to have time frames for exact fixes.
  22. There will be a scheduled maintenance Wednesday, September 4, 2019 from 6:00 a.m. CDT / 11:00 CEST. The game servers will be unavailable for approximately 2 hours and 15 minutes. Changes Routine website and server maintenance The Alchemy event will continue for two more weeks. An issue where Cauldron Coins could be sold on the Trade Broker will be fixed. An issue where Divine Fortress siege was not occurring will be fixed. An issue where Prestige Pass was not providing up to 12 character slots will be fixed. An issue where Magic Resist and Magic Defense were both listed as Magic Defense (in gear and manastones), and Magic Resistance (in the character stat window) will be fixed. A quest progression issue with the quests Marvelous Machinery (Asmodian) and Making the Most of Machinery (Elyos) will be fixed. An issue where some NPCs and objects had Korean text will be fixed. Added a description to some skill card bundles that the Vandal cannot open them. This is because the Vandal does not yet have skill skins. An issue where some system messages were replaced by filler text will be fixed. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  23. cant do the "Into the nightmare" quest

    We're looking to have this fixed next maintenance.
  24. There will be a scheduled maintenance Wednesday, August 28, 2019 from 6:00 a.m. CDT / 11:00 CEST. The game servers will be unavailable for approximately 3 hours. Changes Routine website and server maintenance The Alchemy event will begin. You can find full details here. Fixed an issue where battleground instance rewards were not updated with the Mark of the Vandal update. Fixed an issue where characters would retain the transformed appearance during cutscenes. Fixed an issue where Lockbox and Prestige merchants had some items listed for free. The merchants have been re-added. Fixed an issue where Prestige Coins and Prestige Cases were not being delivered. Affected players will be given the missing rewards at a later date. Updated skill skin bundle descriptions to clarify they can’t be opened by Vandals. (Vandals do not have skill skins at this time.) Removed incorrect terms from some item names. Fixed an issue where tooltips did not show the AoE indicator. Fixed an issue where siege reward mails incorrectly described the results of the siege. Fixed an issue where Learning the Windstreams in Demaha referenced incorrect locations. Fixed an incorrect term in one of Lugbug’s missions. Fixed issues with Pernos’ text and voice in the quest “Required Reading.” Fixed incorrect descriptions for the following skills: Cleric – Globe of Light Gladiator – Ferocious Earthquake Vandal – Target Sketching, Chromatic Wrath Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  25. Will Vandal Gear Pack Deadline Be Extended?

    Hi all, The Vandal Gear Pack will be extended until after we've received a fix for the additional character slots (won't be this week). We've been working with the development team but still encountering the issue. We'll let you know the extension date once the issue is fixed. Thank you!
  26. WTH

    Well, I was indeed out of the office but that doesn't mean other things we're going on. There's a list of some changes that will be in the maintenance and will be following up with a few other things.
  27. Purchased items from the BCM will be sent out to your mail.
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