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Showing topics posted by Hime, Cyan or Gideon and posted in for the last 365 days.

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  1. Last week
  2. @Hime - A couple questions.

    The rewards are on a strange timer so you'll get them at some point. We're looking into the issue as well. For your other requests, I don't have an answer yet.
  3. I do not have an update yet.
  4. There will be a scheduled maintenance Wednesday, May 20, 2020 from 6:00 a.m. CDT / 13:00 CEST. The game servers will be unavailable for approximately 2 hours. Changes Routine website and server maintenance. The Hungry Hatchlings event will continue until May 27. The Winds of Change event will continue until May 27. Manastone Mayhem will continue until May 27. Abyss Rank GP will not be reset during this week's maintenance, and will be reset next week when Shadows Over Balaurea launches. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  5. We appreciate your due diligence on the matter. We have checked, double checked, and tripled check for your sake, nobody on the server owns the necklace nor has it been given out in any way by our support teams.
  6. Earlier
  7. Also, not the case because there is no history of the item existing at all so far.
  8. Thank you and we've looked into this. The player in question does not have the mentioned items nor is there any history of the request in question.
  9. Katalam bugged again

    The server is restarting.
  10. Katalam bugged again

    Thanks for letting us know. I've escalated it. Will let you know what our next steps are as soon as I know. Hang tight!
  11. Farewell Daevas!

    Thank you all for the best wishes! It's been almost 4 years since I started and time moves too quickly sometimes. At the very least let's hope I didn't set the bar too high on the weekly maintenance images. Don't forget to send any and all bugs to Loki (Actually you should probably send a ticket in and be as detailed as possible).
  12. Farewell Daevas!

    Hello everyone! As the title implies it's my time to take a bow and say farewell to you all as tomorrow is my last day with NCSOFT. I'm not one for being super sentimental but I just wanted to say that my time over the last several years has been a large learning experience for me as this was my first gig in the industry. Sometimes it was overwhelming, other times it was stressful, and of course it was fun. All of you reading this have varying opinions, experiences, and thoughts about many different things. I leave you in the good hands of Hime and the other members at NCSOFT. I encourage you all to continue sharing your feedback with the team here at NCSOFT West, constructively of course. Thank you for being along for my ride and I am sure I will see many of you again. Cheers, Cyan/Justin
  13. Yes Shattered Abyssal Splinter will remain.
  14. @Cyan AOD Rank Fix!

    For a quick update, the development team is still working on this the issue and the rewards calculation. Further details are not available right now, but it is high on their priority list.
  15. There won't be a live stream but there's a few website articles planned to come out. If you have any specific questions you would like answered ask them here and we'll see if they can be addressed on the forums or in the articles that will be coming out.
  16. No word yet, it's still sitting with the development team.
  17. New version 7.5

    It's coming May 27! https://www.aiononline.com/news/shadows-over-balaurea-arriving-may-27
  18. There will be a scheduled maintenance Wednesday, May 13, 2020 from 6:00 a.m. CDT / 13:00 CEST. The game servers will be unavailable for approximately 2 hours. Changes Routine website and server maintenance. The Hungry Hatchlings event will continue until May 27. The Winds of Change event will continue until May 27. Manastone Mayhem will continue until May 27. Lost Ring Event will end. Changed the quest target mob for the quest A Knife in the Heart so it will now respawn. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  19. KT SERVER IS BUGGED AGAIN!

    Server will be restarted at 1 pm Central time. (7 minutes from the time I am posting this).
  20. @Cyan AOD Rank Fix!

    As this stands currently the development team is involved with calculating all the rewards for everyone. It's not quite ready but it should hopefully be soon.
  21. There will be a scheduled maintenance Wednesday, May 6, 2020 from 6:00 a.m. CDT / 13:00 CEST. The game servers will be unavailable for approximately 2 hours and 15 minutes. Changes Routine website and server maintenance. The Hungry Hatchlings event will continue until May 27. Lost Ring Event will continue for one more week. The Winds of Change event will continue until May 27. Manastone Mayhem will continue until May 27. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  22. Greetings Daevas, Manastone Mayhem has begun and will run through May 27. Use this opportunity to power up the gear earned from the Winds of Change event! On the Black Cloud Marketplace you will find two new Manastone bundles available: Ultimate Manastone Bundle (1,600 Black Cloud Coin) Upgraded Ultimate Manastone Selection Box x5 Booteranerk Ultimate Manastone Package (6,400 Black Cloud Coin, purchase limited to 3 per week per account) Booteranerk Manastone Box x10 Each box contains 2 Upgraded Ultimate Manastone Selection Boxes, with a rare chance for 100 boxes. Additionally, Booteranerk can be found in Stellusia offering two quests, one of which requires 1 Booteranerk Manastone Box, while the other requires 2 Ultimate Flawless Manastone Socketing Supplements. Each quest rewards 1 Booteranerk's Manastone Socketing Support Cookie. This powerful consumable will boost your Manastone socketing chance to 100% for 10 minutes, but be sure to obtain it only when you're ready to start socketing - it will spoil and disappear from your inventory if not used promptly! Lastly, a survey will be provided to all Daevas level 76 or higher until May 27 providing 1 Ultimate Flawless Manastone Socketing Supplement.
  23. There will be a scheduled maintenance Wednesday, April 29, 2020 from 6:00 a.m. CDT / 13:00 CEST. The game servers will be unavailable for approximately 2 hours. Changes Routine website and server maintenance. The Hungry Hatchlings event will continue until May 27. Daeva Boost event will end. Lost Ring Event will continue for two more weeks. The Winds of Change event will begin. You can find more details here. Manastone Mayhem will start. Details will be provided on the forums after the maintenance. Tthe ability to use the Gold Sand Traders on integrated servers (such as Instance or Battlefield servers) will be removed. An issue where the Event tab of the Lugbug Missions window displayed a Korean banner will be fixed. An issue where the Black Cloud Lockbox Key referenced an incorrect item in its description will be fixed. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  24. BCM Housing Scam

    Hi guys, We've taken this pack down as well as the Proud Singles pack as well. We'll investigate and look at getting the permanent versions put up. Once we're done we'll look at everyone that has purchased these and see what we need to do. In the mean time, if you'd like to contact CS to get your BCC back please do so. Thanks.
  25. There will be a scheduled maintenance Wednesday, April 22, 2020 from 6:00 a.m. CDT / 13:00 CEST. The game servers will be unavailable for approximately 2 hours. Changes Routine website and server maintenance The Hungry Hatchlings event will continue until May 27 Daeva Boost Event will continue for one more week Rainbow Snake Festival will continue for one more week Lost Ring Event will continue for three more weeks. GP will be reset. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  26. Server bug again

    Server is being restarted at 6 pm CDT. We're working with the developers to resolve the issue on the server.
  27. Weekly Server Maintenance - April 15, 2020

    Monster Hunt Challenge is currently around 3.1M monsters defeated. Since the Aetherforging recipes are tied to the event they will be removed during the maintenance.
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