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Showing topics posted by Hime, Cyan or Gideon and posted in for the last 365 days.

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  1. Last week
  2. I just verified this. They will not be removed when the event ends so don't worry. Also I changed your title, please use more descriptive ones when posting on the forums.
  3. Ncwest team.

    I understand you guys have a lot of questions and feedback and the simple truth is right now we don't have the answers you are looking for, yet. I can assure you guys that we are monitoring your feedback and having discussions with the developers. I know discussions with the developers isn't the same as changes in game and I wish I could tell you all that no changes are coming, or all changes are coming, but sometimes it's hard to know when or how things will be making it into the game. When we have more concrete information available we will be sure to share it with you all. There's a lot of moving parts when it comes to publishing a game like Aion, and if one of those parts aren't moving as fast as the others it slows the entire process down.
  4. Please don't power-shard-picture-spam the forums. It is getting lowered and I even added it to the maintenance notice, just not this week.
  5. There will be a scheduled maintenance Wednesday, December 5, 2018 from 6:00 a.m. CST / 13:00 CET to 9:00 a.m. CST / 15:00 CET. The game servers will be unavailable for approximately 3 hours. Changes Routine website and server maintenance. Lakrum Assault Event will begin. You can find full details here. Solorius decorations will be put up in the capital cities. Some merchant items that were missing icons will be fixed. Shard Bundles will be available for Asmodians in the Golden Sand Traders. Price will be lowered in a future update. An issue where killing Beritra in Drakenspire depths would only give the Prestige quest credit to one player will be fixed. An issue which prevented the quest "Investigating the Investigators" from being completed will be fixed. Various text and localization issues will be fixed. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  6. Regarding Server Transfers

    Server transfers are currently aimed for January. (Does not include Ereshkigal).
  7. The Elephant in the EK Room

    Hello everyone, I wanted to leave a reply that this thread has been locked for multiple reasons and many replies here have been removed or edited to hide player's information. We do not allow "witch hunts" or these types of posts on the forums. Unfortunately the thread has also devolved into numerous other rule breaking replies. I understand your concern with there being illegitimate gear being on the server, and to reiterate it was a one time mistake by someone in our support department. We've verified there are no other instances and made sure that will not be happening again. I understand being skeptical and Aion players are great at paying attention, however, it is unproductive to publicly post claims that can be damaging to all types of players. If you feel there is something happening that is against the rules I urge all of you to reach out to us via PM on the forums or sending a support ticket and we will investigate the matter. Feel free to reach out with any questions. Thank you.
  8. Earlier
  9. Powershards

    This is part of the known issues!
  10. Your post was not deleted, if anything posts around here run a little rampant . I know there's a lot of feedback for things in the game right now, and we're working on implementing them into the game. Sometimes things go a little slow due to a multitude of issues ranging from things on our end to delivery from the devs, among others. It's not uncommon for a fix to come in a particular build for another region before us, or we get a change before other regions as well. I encourage you all to continue reporting issues and providing feedback, and we'll work on getting what we can changed when we can.
  11. I know there's going to be a question about events, and we're looking to have an event started next week (as per Gideon's producer's letter). We're also still in talks with the development team about the other feedback you've shared.
  12. P2W much?

    Just to follow up, we've verified that no other characters on the server have or currently have these items. I've followed up with the ticket in question to verify. Thank you! P.S. I've also removed a few posts in this thread that has derailed it from the original topic.
  13. There will be a scheduled maintenance Wednesday, November 28, 2018 from 6:00 a.m. CST / 13:00 CET to 8:00 a.m. CST / 15:00 CET. The game servers will be unavailable for approximately 2 hours. Changes Routine website and server maintenance. Shard bundle, Transparent Transformation Scroll Bundle, and Transformation Contract Box will be fixed to have their name appear. The quest NPC for "Lime Ore Mystery" will be fixed. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  14. Excessive loading time fix?

    The client will load in a "safe mode" at times. If the client is closed in a fashion that makes the client feel unhappy, the next load will be a "safe" load which takes longer than usual. Also please try to use more descriptive titles when posting on the forums.
  15. P2W much?

    Hello all, First off, I would like to thank you for bringing light to this issue. Second, we would like to inform you that the item in question has been removed from the player. We have also checked the servers to ensure that no other player has received any of these items, and this was the only instance of it. This was not a situation of our GMs handing out items to friends and family; it was an error made that shouldn't have been made in the first place. To be absolutely clear, this was not an issue made by Cyan. It is never our attempt to "pull a fast one" as we all know the Aion community is well-established and well-informed on the general happenings. We thank you for your vigilance.
  16. Cant Submit Ticket

    You can submit a ticket by emailing support directly at support@aiononline.com
  17. P2W much?

    Hi all, We're investigating this issue and will be taking action as needed. To clear something up, while it is true that I do play the game on EK, my character and account do not have access to the sort of systems that can grant items nor was this done by myself. Feel free to continue discussing as you would like but please keep your comments civil. Thank you.
  18. I can't tell you what's coming exactly or when it's coming but we're discussing lots of stuff with the development team. I mentioned last week that the maintenance happening tomorrow was not going to contain anything special due to the holiday over here. Normal processes will resume next week and you'll be seeing an event early December, I promise.
  19. There will be a scheduled maintenance Wednesday, November 21, 2018 from 6:00 a.m. CST / 13:00 CET to 8:00 a.m. CST / 15:00 CET. The game servers will be unavailable for approximately 2 hours. Changes Routine website and server maintenance. Black Cloud Friday sales will begin. Be sure to follow @AionOps for server updates. Maintenance Images of the Week Happy Thanksgiving to those in the US!
  20. So...they still got a buff defending?

    I know faction stuff is always a heated discussion but please keep it civil. The buff will go up and down depending on how successful the faction is during siege. If you are unsuccessful, you'll get +1 to the level of the buff. If you are successful you will get -1 to the level of the buff. The text seems to be bugged currently and only display it as level 1.
  21. Todays Siege

    The GP gain was tweaked a little this last maintenance. You can find more information below.
  22. Can't read text in box/pop ups

    Could you share a screenshot of what you're seeing? Thanks.
  23. VARIOUS TEXT BUGS IN NEW UPDATE

    Yep this is on our known issues we will be fixing it soon.
  24. There will be an unscheduled maintenance period tomorrow, Thursday, November 15, 2018 from 10:00 AM to 10:45 AM Central Time. The game servers will be unavailable for approximately 45 minutes. - Changes - GP required to maintain rank will be lowered to 800. Be sure to follow @AionOps for server updates. Thank you for your patience!
  25. I just wanted to jump in here quickly again and say thanks for the continued feedback. Today's patch isn't all that we've been discussing with the development team. We will be changing the Shards price in the Golden Sand Trader and we're discussing lots more with the development team and here internally. This includes everything from PvP enchantment stone availability, Transparent Transformation Scroll availability, mounts, and more. Due to the US holiday next week there likely won't be much of an update but keep sharing your thoughts.
  26. Please continue sharing any bugs you encounter. Updated the known issues list with two new ones: The Shard Bundle offered in the Golden Sand Traders is not appearing for Asmodians. Several items do not have any text showing in game but still function properly. Transformation Contract Box (instance drop) Transparent Transformation Scroll Bundle (Gold Sand Traders item) Shard Bundle (1000) (Gold Sand Traders item)
  27. I never said there was going to be a new event, I said there was going to be a "better version" of the monthly preview coming soon. Also the Kinah amount for the Shards will be discussed. You've made it very clear already the price is too high, and we will work to get it in line with other regions. I'll just give a friendly reminder here that posting on the forums should be constructive and civil so please keep this in mind when reply because I have already removed a few comments from this thread. Thank you!
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