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Showing topics posted by Hime, Gideon, Loki or Kibbelz and posted in for the last 365 days.

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  1. Today
  2. Hello everyone! We will be conducting our weekly server maintenance tomorrow at 5am Server Time (4am PT // 7am ET // 11am UTC). We expect the downtime to last for approximately 2 and a half hours. Notes on the maintenance are below: Event Changes Shugo Sweep event will end. Class Master event will end. Harvest Festival event will begin. Steraki's Special Stigma Bundle Promotion will begin. Daeva Ranger event missions will end and will be replaced with Harvest Festival event missions. Gameplay Updates 4 new Legendary transformations and 5 associated transformation collections, will be available. Added missing Legenday transformation potions to bundles obtained from Shugo Sweep. Added a level requirement for interacting with boxes related to the secret arenas in Inggison and Gelkmaros. Localization/Text Updates Fixed an issue where some Daevanion skill books referred to incorrect skill names. Fixed minor typos in several skill and item descriptions. Fixed an issue where some Magic Resist manastones were named Magic Defense instead. Fixed an issue where some bundle items used outdated terms in their names.
  3. Yesterday
  4. Feedback Update: Events

    @Arhangelos-KT - yes, there will be a separate event for Halloween To the discussions about collaboration among players - it's a major talking point internally right now. There was really solid feedback around how the game is often pushing towards solo play atm; that's not what we want. We're breaking ground on it. As to PvP Events - I will throw the idea to the team and we can see what they think!
  5. Feedback Update: Events

    Posted on Behalf of the NCWest Aion Game Team Hi everyone, we hope you’ve enjoyed the recent Anniversary events! A few weeks ago, we asked for your feedback around events. Since then, we’ve reviewed that feedback, put our heads together, and organized some changes that we’re eager to share today. These aren’t drastic changes, but hopefully are welcomed and in the correct direction. We will be curious to see what you think of them as the next few months of events play out. First however, we wanted to address something: why did we post a dedicated events thread? We saw questions on this, and while it is true we had received feedback about events before, only a small fraction of users spoke on this. It was important for us to ensure we’re not merely serving a “vocal minority”, so this thread was to ensure all users had the opportunity to speak on events before we moved forward. We were grateful to see so much discussion on the topic, and have some changes in mind for the weeks and months ahead. An Immediate Change First and foremost, on Wednesday we will be introducing the Harvest Festival Event, which features a special Legendary Transformation Contract as a low-barrier reward. We noted that many users felt valuable rewards have been difficult to obtain due to the many areas of the game which leverage chance-mechanics. While we aren’t looking to eradicate this, we do want to help make valued items easier to obtain, especially for newer players. We have made changes in this event to make the final reward significantly more accessible, and will mirror this in future events. Our hope is that, with sufficient dedication, even newer players should be able to fully complete the event’s contents. Types of Events We’ve seen a lot of feedback requesting more events like Smoldering Fire Temple, Daeva Dash, Shugo Emperor’s Vault, Hungry Hatchlings, and more. Hopefully, our coincidental revision to Shugo Emperor's Vault (Daeva Rangers) has been a lot of fun. We’ll look to revisit some of these other appreciated events, since we are now acutely aware of how much you enjoyed them. Engagement Events - Timing and Activity Levels On a similar note, we recently began attempting to pair engagement-based activities with purchase-driven ones, to ensure there is something for everyone. These events are not always synched perfectly, but we can make sure they are close to one another. However, something we’ve realized thanks to your input is the importance of having more active events; ones that get you out of town and into instances, new zones, or other areas that can provide a more rewarding experience. Thanks to your feedback, we will be working to shift things more in that direction going forward. Please look for these changes and let us know what you think. PvE Buffs Finally, we saw several comments noting the lack of impact which certain anniversary buffs provided. We also saw an interesting perspective: that that these buffs could be treated as unique windows for players to attempt to stretch their limits. This sounded appealing, and in the near future, we would like to experiment with some more substantial buffs - which would allow players to reach for content which they would not have otherwise considered. While these buffs would be a part of events, we may also make them more widely available if there is interest. It’s an idea we’re still working on, but we think there is potential for making it beneficial to the overall game experience. None of these changes are individually game-changing, but we hope that together they can have a meaningful impact on your experience around events. Some time later, we’d like to follow-up and see how the experience is going. Events, after all, are a critical part of the Aion experience. Thanks again for all your passionate feedback, and we look forward to hearing your thoughts!
  6. Last week
  7. Rewards will be distributed via survey (once per acct per server) @Kazzer-KT
  8. Due to a technical limitation with the way point-gathering Event Lugbug Missions work, we'll be prematurely ending the Daeva Ranger Event Lugbug missions on 9/30, to make way for a new event starting that day. We considered the extreme difficulty of some of the Daeva Ranger missions when making this decision. In order to make up for any lost progress related to this, we'll be providing the following: 1. (5x) [Event] Wicked Gracheni's Vault Bonus Entry Scroll 2. (15x) Event Coin Bundle We have also added Event Coins to the new event's missions, so you'll be able to gather approximately the same amount as if you had fully finished Daeva Ranger's. Thanks for understanding!
  9. Earlier
  10. Hi everyone! Happy Aion Anniversary! This is to let you all know that we will be conducting our weekly server maintenance tomorrow at 5am Server Time (4am PT // 7am ET // 11am UTC). We expect the downtime to last for approximately 2 and a half hours. We will be implementing a few fixes changes targeted at localization, which are detailed below: Localization Bug Fixes Fixed an incorrect skill name in the description of the Sorcerer skills Elemental Rush and (Advanced) Elemental Rush (changed Infernal Flame of Wrath to Flames of Wrath). Fixed various typos and naming issues in Daeva Ranger content Fixed typos in some item names and descriptions Fixed typos in some NPC dialogs Happy Daeva's Day!!
  11. New Launcher

    I'll bring it up with their team lead. Please continue to send in your tickets for these issues.
  12. Random server maintenance

    @Ele-DN there were no changes - this was simply an emergency maintenance to ensure the ongoing stable function of the servers @Gabrielis-KT - thanks for that feedback. The goal was to give a time zone EU members could easily convert to their local time zone - but you make a good point that server time will be the easiest to interpret for experienced players, so we'll look to include that going forward
  13. HELP !!!! High Ping for past 3 days

    Agree with @Arhangelos-KT, this sounds like the perfect opportunity to reach out to CS if you cannot easily resolve it. Here's a link if you haven't made a ticket already: https://support.aiononline.com/hc/en-us/requests/new
  14. GET it together

    Hey @Saijah-KT. Sorry to hear about your experience, especially with such a new machine! Could you reach out to our customer support team with details? There is a chance they might be able to help, or at a minimum the info could be very helpful for our QA team. Thanks, and good luck. Here's a direct link to our CS ticket submission: https://support.aiononline.com/hc/en-us/requests/new
  15. Thanks @HealingSquid-KT - I've made a note to investigate.
  16. Feedback: Event Thread

    Thanks @Kallistu-DN <3
  17. @Kallistu-DN @Arhangelos-KT This is correct - although the Nightmare Coins are named differently - they will be functioning as Event Coins going forward! You can use these in future events. @Yuweh-KT I always welcoming specific feedback, ideally constructive but it doesn't need to be. I'd appreciate more details on what's specifically set you off.
  18. Hello again everyone The Anniversary is nearly upon us! We've seen how eager many of you are to see what's coming - so be sure to investigate our newest article covering the Anniversary festivities! To prepare for what's to come, we will be conducting our weekly server maintenance tomorrow from approximately 4am - 6:30am PT (7am - 9:30am ET, 11am - 1:30pm UTC). You will note the following changes are being included: Event Updates Dungeon Delve event will end. Dream World event will begin. Daeva Rangers event will begin. Shugo Sweep will begin. In addition, there are some updates we are making to various areas of the game, including a fix to Titan coins! Thank you for your patience while we addressed this issue. Gameplay Updates Reverted the drop rates for Titan Coins and Titan Coin Pieces to their levels from before the 8/19/2020 update. Gameplay Bug Fixes Removed some quest items from PvP instance rewards, as the quests can no longer be acquired. Fixed an issue where Icerunerk's Invigorating Cookie would not provide its buff. Localization Bug Fixes Fixed some typos in item names and descriptions. Fixed some selection bundles that were not indicated as such in their names or descriptions. Added the [BCM] tag to some items to differentiate them from other items that have the same name.
  19. Hello! Have you submitted a ticket to our Customer Support team? They should be able to better assist you w/ this issue! You can submit a ticket here: https://support.aiononline.com/hc/en-us/requests/new
  20. New Launcher

    Hey guys, please send in a ticket to customer support if you have any issues you with the new launcher. We want to fix as many of these issues for all the players that we can, and we appreciate you guys sending in your tickets to support. You can submit a ticket via the support tab or: https://support.aiononline.com/hc/en-us/requests/new
  21. Renown

    Please post your screenshots when you can so that I may escalate this issue if it is still occurring.
  22. Rates haven't changed for NA. I checked just in case.
  23. Transformation Update

    Transformation rewards have been delivered today, as expected. Enjoy
  24. Baron/Baroness are longer-term event merchants, so your coins wont go to waste. We'll announce when they are departing. Many events in the future will also provide "Event Coins" to be used in their shops. Anniversary event(s) will be announced soon, and as usual we will start them around the anniversary date.
  25. Thanks for the follow-up @Haon-KT - I will check w/ the game teams to see if there's been progress! Hopefully we can have some details regarding this for our next feedback update.
  26. Hello everyone! There is a planned server maintenance occurring from approximately 4am - 8:45am PT (7am - 11:45am ET, 11am - 4:45pm UTC) tomorrow, September 9, to deploy a regular maintenance patch. We'll have more to share regarding Titan Coin drop rates soon, and look forward to Anniversary news early next week! Updates The Aetherforging Masters Event will conclude and all recipes will be deleted Bug Fix Fixed an issue where some Paragon gear boxes offered incorrect physical/magical options depending on the class that opened them
  27. Transformation Update

    Hey guys, I know there have been a lot of questions and that there is a worry about your participation in the event not being calculated properly. Rest assured the logs do not change, so if you consumed 12 legendary transformations during the promotion you will be getting your reward. I cannot speak for the support team, but it is possible there mayyy have been some confusion between consuming "transformations", and "transformation contracts".. <_< ; Reward distribution has not occurred yet, so hang tight. We are targeting next Wednesday 9/09/20 for delivery.
  28. Anniversary in EU and more!

    I wasn't talking about the mount, but idk when/how the corgi mount will make their way into our version. It's pretty cute though! Also, I'm sorry to say, but I don't believe we can have the hello kitty stuff in our version due to licensing/legal reasons.
  29. New buff event.

    Which buffs does it overwrite?
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