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  1. @Kibbelz@Lokii came back to aion last month and i wasnt aware of the new user agreements and looks like this comment i just made i have to delete the images with the support replies? Im trying to but the forum doesnt give me the option to edit or delete it.
  2. Gonna put here what ive sended the support and what they replied me: The videos and photos mentioned in the support messages was simply the chat loggs saying u cant slot and the vídeos are like this one: (708) YOU CAN'T OVERWRITE A RUNESTONE - YouTube @Kibbelz@Loki so what the GM's are saying to me is that I, a regular player, can do a "mechanic" that no one else can replicate? The level of absurd in this case is insane. What would I win if i was lying about this? The loggs shows my rune is gone. Why on earth would I do this (even if its possible lol)?
  3. @Vantheria-DNI was the person who lost the runestone. They keep saying I slotted a rune in an item with another rune as if its possible and as if I was trying to fool them in some form. A bunch of friends recorded and tried to me. Ive sended two different records and their response was: Here's the video Byebyebuffs made for me: YOU CAN'T OVERWRITE A RUNESTONE - YouTube This is so irritating.
  4. Indeed. But I think once you contacted the support team and you explains what happened and that was a mistake they should be able to reverse that. Specially if the item restored is still there unchanged. The support shouldn’t be a place only for granted tokens and automatic answers.
  5. @Cyan i dont think thats really beeing effective to the situation or working. At the first day of the DDoS situation i've submited a ticket to the support about two entrys i've completly lost cuz got disconected from the game in my chars and that made me got kicked from the instance and they repply negative and didnt gave me for exemple an scroll of the instance i've mentioned. Anyway, about the experience, its good to know that you all doing your best to mitigate and give us the server without the instability but also isnt really nice to give alway time of your reall life to expend in g
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