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Posts posted by Aucier

  1. 38 minutes ago, Cyan said:

    To give an update, we're still exploring the issue and looking for the root cause. As I stated before it's not as simple and just taking the server down (because we can investigate everything without taking it down). Until this issue is resolved it's difficult to say what the best course of action is, but we will be getting the missing AP and GP out to players that are missing out on them. I know ranks are important to everyone but we're still investigating.

    This is what I'm talking about. Most people would have been more happy if you would have come out and said this to begin with. You were informed of the bug on Friday and your team had all week to test the bug to see if it was happening. Most of the player base is just mad you guys are not informing us. I understand you guys need to find the issue and to even start the repair, that is expected. But instead of focusing on new crap this should be on the top of the list cause its a game breaking bug that stops all the player base. This Maint. should not have stuff for returning players it should be fixing this issue, and taking care of players AP lost. @Cyan

  2. Ok i have stop putting money into the game since the bug was reported. I know better than that. But the current state of the of the game is unplayable cause you can't upgrade gear. I do have gear that needs upgraded and can't do so cause of this bug. Im just saying that one week of a game breaking bug is bullshit and the lack of communication is bullshit. Am i pissed about hell ya as well everyone else should be. 

  3. Here is a Easy fix...

    Take one of your back ups and revert back to it before you guys messed with the GP. Go to Web server and give everyone the luna back and Wait till you guys fix the dam patch and let the players do what they have too. EASY FIX!!!! Total Time to Repair 4hrs. NOT THAT DAM HARD!!!

  4. They still can make a Official Announcement Over it and inform us what is going on and were they are at. Not just a generic message of we see and will inform you later. They can stop ranks and all AP instances so players don't waste their time running them, and making more problems arise. Simple GM jobs.

  5. 48 minutes ago, Arhangelos-KT said:

    I always get 300 gp per successful defend/attack and 120 on losing the fortress, since I have prestige. I have never taken anything less than that.

    Not to mention all the millions of AP I lose this week from every instance. i didn't even bother doing Herelym Mine.

    i haven't done anything cause no point right now. the 3rd day after Maint I was commander and haven't gotten AP since / No GP for forts. Since then i have drop down in ranks cause i can't farm enough GP.

  6. Well at the rate this is going to game is Done. No Feed back from any GM. If they do shut down the servers they should just leave them down and tell the player base to nyerk off. CUT YOUR LOSE AND MOVE ON.

    You know the compensation is going to be given to all players and they wont give a shit about officer at all.


    39 minutes ago, Vantheria-DN said:

    Why would they shut down the servers when they don't know how to fix the issue? They'd be shutting down the servers for no fvcking reason then. Come on now. Until they know HOW to fix the problem, there's no reason to shut down the servers.

    They have a on site IT that knows what the problem is. That said person most likely don't wanna do shit until the next Maint. But at this rate if its not fixed today and next fort comes around the last of the Rank 1 will be over and everyone will have this issue. Stop fvcking around and fix this now before it gets worst. 4 days and no RTO is shit. If you need a IT that knows what the fvck to do and do it right hire me FFS.

  7. 3 hours ago, Cyan said:

    As I told everyone on Friday we're looking into the issue. This isn't something as easy as "taking the server down and fixing the issue". We'll be providing more information on this once we have more information. 

    You have had 4hours now. You could update us on what is going on and what to expect. @Cyan

  8. 6 minutes ago, Kesabel-DN said:


    Sorry, but for me NC has not solved the problem so far because it is only gaining time until the next maintenance >:(

    That is if they fix it then. Right now they are getting shit loads of money cause only way to get GP is from ID, IB. So they may not even fix it cause they know they making money.

  9. 3 minutes ago, Sethos-DN said:

    What in the past few months of 6.x makes you or anyone else think there's still a QA for this game? 

    There's no kind of patch management here, they just get something from Korea, toss it on live servers, have Cyan trot something out about fixes and discussions, then tell Korea about all the bugs you found for the next update. I'm pretty sure you and the rest of the playerbase are the only people testing and catching bugs in the NA version of the game.


    Don't forget to check the Website for updates on issues!!!

    Hello there,

    I understand your frustration. Currently, we don't have any update nor additional information about this issue if we will provide any lost rewards at the moment, but I highly advise you to keep an eye on our official website and forum for more info about this.

    Website: https://www.aiononline.com/
    Forums: https://forums.aiononline.com/

    Feel free to contact us again if you have any other question or inquiry.


    GM Buuj
    NCSOFT Support Team

  10. 22 minutes ago, Cyan said:

    As I told everyone on Friday we're looking into the issue. This isn't something as easy as "taking the server down and fixing the issue". We'll be providing more information on this once we have more information. 

    You guys had 3 days to fix this issue. I'm a IT and if there is a issue that happens on Friday you have to stay until the server is running like it should. This is poor Management, This should be fixed by now. I know its not your fault @Cyan but the staff should also have more interaction with the player base as well. You guys know the weekend is the most active time for everyone. So having Robo emails from fake GM's don't help anyone. 


    11 minutes ago, Gabe-DN said:

    But not taking it down and fixing the problem (as hard as that would be) but still allowing the problem to compound by even more fort sieges where some people may or may not have shown up only complicates the problem.  I would rather the server to have gone down for hours and the problem resolved instead of allowing the players to continue to grow impatient with the lack of information to resolve the problem.

    I do agree with this, take the servers down and fix the issue. If people cant upgrade items and have progress on a core part of the game, then we will lose more players. Stop the ranks and start everything when you guys have a perm fix. for everyone that is affected give them the points they have earn and also Comp the entire server.

    This is what it should take to show the player base that you guys do care and not nyerk anymore people off.

  11. even when its their job they don't do it. AGAIN they don't give a shit about you. They only want your hard earn money and give you nothing in return. You know they are going to give a shit gold bar when they fix the issue.

  12. Well with the way NCSOFT is being ran for the west. They dont care about you. THEY WANT YOUR MONEY!!!!. They have know about this issue since Friday when i posted it. They should have fixed it then and not let the issue roll into the weekend. Here is the list on why you should not buy luna and make the hurt for not caring about the player base.

    • They don't care about you!!
    • They don't care if you Hack. IF you pay for luna then they let you slide and not do a dam thing.
    • They only reply with crap ass emails.

    Quit while you guys can cause its only going to get worst. PEACE.

  13. im not upset im just stating that if they don't wanna fix this crap then it needs to come down. They don't care about the player base and only want the money. They are running the game to the ground and not giving a dam anymore. GAMEFORGE is better as of right now. At least when they want money they make it clear. NCwest is becoming rubbish.

  14. I agree, I to would like this as this will cause me trouble.

    50x Transformation Contract (62 Types)

    1x Ancient Transformation Contract (18 Types)

    1x 30-day Prestige Pass

    1x Daevanion Skill Box (10 Types)

    10x Legendary PvE Enchantment Stones

    10x Legendary PvP Enchantment Stones

    3x Ultimate PvE Enchantment Stones

    3x Ultimate PvP Enchantment Stones

    5x Stigma Enchantment Stones

    250,000,000 Kinah

    250 Gold Ingots

    4,000 Luna

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