[Weekly Server Maintenance - December 2, 2020]

Any update on the rewards @Kibbelz or @Loki?? 

Remember the Forum Post about feedback regarding events?

What happened to any of those suggestions with the rewards for events? Pretty sure NO ONE said the following;

[Event][Motion Card] Fluttering Dandelion

[Event] Animal Farm Enchantment Stone Box

[Event] Everyday Animal Farm Mount Box

[Event] General Return Scroll Bundle 

[Event] Ancient Engraved Manastone 

[Event] Legendary Engraved Manastone 

[Event] Lucky Kinah 

[Event] Consumables Bundle

We are all aware that the final decisions are not the fault of Kibbelz or Loki. But, for the sake of the community and the game, PLEASE help us with any attempts of getting changes done. Which also includes communicating updates on our requests for changes.

[Weekly Server Maintenance - December 2, 2020]

@Kibbelz

Will the Event Coin NPC be updated with newer items? And get rid of the old items that are no longer viable to the game? 

Also, I would like to hope since this event's rewards are not good; at all. Is next event going to have decent rewards at least so it might actually be worth farming the event coins?

The community really needs a quick response, because what was once a community favorite event is now absolutely atrocious. 

[[Extended] Weekly Server Maintenance - November 11, 2020]

40 minutes ago, Kibbelz said:

Greetings Daevas!

Tomorrow, we will have an extended maintenance window as we change server hosting to AWS. These AWS servers are located in the state of Virginia. We expect for the transition to begin at approximately 6am Server Time (4am PT / 7am ET / 11am UTC), and last for approximately 8 hours and 45 minutes if all goes well.

Thanks for your patience while we work to keep the Aion experience as rewarding as possible - and we'll look forward to bringing the servers back online as soon as we can tomorrow!

Heeeey @Kibbelz,

Remember a while ago when you had posted something along the lines of a list of things that you (NCsoft) would working on to make the connection between NCsoft and the community stronger? Yeah? Wasn't one of those things better communication? I feel as if the community probably should have been given a heads up on this decision a while ago. 

Like what is the reasoning? What are the future states plans for AION looking like since the game is moving to cloud based servers? 

Not to call you out, but, you are starting to do EXACTLY what Cyan used to do... ONLY log into forums with Maintenance Notes, then quickly log off. And then not log in again until the next week to post Maintenance Notes again. There is an EXTREME lack of any communication about ANYTHING that is happening. What about 7.7 release for NA? Whoever is in charge of the AION Facebook seems to be more informative than the actual forums themselves...

[Harvest Festival Merchant Issue]

45 minutes ago, Kibbelz said:

Hi again everyone,

This is not the feedback we were hoping to see, and it's clear we missed the mark with our first attempt. We'd like to try again:

Rather than retrieving the transformations and items, we'd like to pivot our response by instead sending all players an [Event] Locked Hanbok Pixel Transformation Contract Selection Box (4 Types) via survey. Since some players already used their key on the box they acquired for free initially, this will only impact players who still have a key. Based on the feedback we've seen, we will also be adding [Event] Honey Songpyeon x10 to the survey.

Finally, we want to acknowledge the difficulty in obtaining Pine Needles, so we intend to add a free daily Pine Needle (10x) Bundle to the store through 10/21.

We hope this solution feels more appropriate. Thanks for taking the time to write your thoughts to us here on the forums; it's because of your passion we can respond like this at all. Let us know what you think - we'll all keep watching here.

@Kibbelz

 

Not to be that guy, but, to also be that guy... You could have just put a poll up on forums saying, "Which Items does the Community want for the Event NPC Issue"

A simple post could have avoided all that back lash that had happened.

But, side-SIDEnote, thanks for making the change!