Yubin-KT

I worked ! i got the auto reply now thank you!

isnt it supose to be Support@ncsoft.com?

Im not one to come to the forums to complain or to express my deep feelings about Ncsoft support but this time I think its just too much to just keep it for myself. So today I tried to log in and it said my password was wrong so I thought maybe I forgot about it since I had not logged in for a while so I tried to recover it and my email was not even registered . So it seems my account doesnt exist anymore and ive always been carefull as to what information I share with people and even when I stream and I just swapped my account to this new email about 2 months ago because I had an issue with my paypal account email and I thought it would be safer to move my aion account to a seperate email. Anyhow if someone wanted to steal my account they couldnt had done it by just loging in to my account cause I think you can only swap emails once every 90 days . So that person had to send an email to Ncsoft and tell them a story ? how does ncsoft let someone that im sure doesnt have any of my personnal information , fool them into giving them my account ? my English is bad i dont care ! im so mad and I can'T find the email to send them a ticket cause i cant log in with my account anymore but im sure it was support@ncsoft.com but i never heard back from them and im freaking out now. 6.2 is around the corner and i wanted to register my account for the free stuff and now i might not even have an account anymore .

Those numbers are actualy not that hard to optain. I dont have a gold plume and my weapon isnt enchanted nor my armor and I dont have harvester armor either im only in apollon.

I don't have the numbers but to give you an idea I do 11K DPS in AOE with 5k MB 800 Crit so its safe to assume that I either reached the cap for this instance or close to it. And for COE I do half that DPS so the cap must be around 6.5k I guess maybe? with 900+ Crit. Unless someone has the exact numbers for the new instances I would just tell you to get Full harvester accessories with harvester weapon (wouldn't bother much with the armor unless you're really elitist about that) and I would socket it with full Knowledge +7 and if you're too poor just go for +6 for now as they are only around 1m each which is cheap. Also, I would like to tell you that in 5.8 you will be able to upgrade your Harvester to holy harvester which almost doubles in pve dmg stats so right now is the right time to get the boxes since they are available at really reasonable prices.

Azzmaria from Last Resort israphel ?

More of a half serious half joking response? why so salty ? are you mad someone in the community doesn't agree with your perspective? I'm not a computer tech but I do have a bachelor in human resources management and I'm currently finishing my certificate in consumer relation management so instinctively my POV is going to be from this side of the fence rather than trying to understand "Why" we're not having what we deserve. I don't care why they can't deliver and I should not have to care for such things as a consumer.

They only have two servers Cheese, I understand you're trying to protect something and someone you really like but Ncwest is making more revenue than they were after shit hit the fan when a lot of player base left when it was sub based. You use to be able to purchase xfer and get on your new server in less than an hour and that was when there were 8 servers. T_T They have less to manage and takes longer to do the job. Also, there is a lot of things they could do that would be healthy for the game such as updating the prestige pack and updating the BCM more regularly. There is a lot of things on the BCM that is not updated for 5.x content I mean the prestige box still gives cera medals. Imo the prestige pack should be more rewarding Perma 50 or 100% buff that doesn't replace amulets or other similar buffs so it would stack with any event/amulet exp buff. Unlimited surgery less broker tax no soul sickness and BCM reduced prices different plans ( 15$ per single month but discounts if subed for 6/12/24 months)

They only have two servers Cheese, I understand you're trying to protect something and someone you really like but Ncwest is making more revenue than they were after shit hit the fan when a lot of player base left when it was sub based. You use to be able to purchase xfer and get on your new server in less than an hour and that was when there were 8 servers. T_T They have less to manage and takes longer to do the job.

I remember when Ncwest had the money to hire employees to make transfers within the hour, you know back when it was successful. I miss Korea I wish I could play from here and still have my beautiful ping.

Are we going to get back to normal maintenance downtime any time soon ? those maintenance are getting really long week after week. I don't mean to complain but im curious how long is this going to stay like that or is it the new "Normal" downtime now ?

Your account had a faction conflict since Tiamat and israphel were merging you had an asmo and an elyos on the same server which is Danaria. you had until this maintenance to fix it I believe but I'm not sure if that is accurate . But your best bet would be to send in a ticket to see what happened .

Can they fix their time zone ? Their time zone time are always one hour off , its not 1:15 central its 2:15 Central .

I wish that we had an announcement about it ... lol I can't beleive that we the players need to notify them about this .

We got S rank from FT and as soon as we killed kromede the server notification appeared. We had 1 minute to go in the room and loot but since the server notification pop'ed it somehow disabled the npc to spawn so we couldnt reach the treasure room .