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Venere-DN

Daeva
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Posts posted by Venere-DN


  1. You know, I left aion NA more than one year ago after playing It since 2012. I moved to GF aion and I thought It would be the worst choice. I Am so sad to say that they are doing better than you. I logged into the game and the server is so dead that even illegally created servers are more populated and better followed by their producers. Everytime I come on here to follow up on the community I just reconfirm myself I did the right choice. Unfortunately there is nothing to joke about. 

    I beg you, if you want this game to survive start thinking how to Keep them on Aion instead on showing them the way to leave. And even joking about bugs and servers issues, that's really not the case. Once It was used to reward Players for each content they were losing, now you fool them and also have fun about It..?

    Forums are the way for you to gather what the community feels like and everytime I come here I feel so bad for how you're diving the game into a rubbish Bin

     


  2.  

    Jokes apart, I'm really disappointed by how you're managing the game lately. Everything is messed up. There's nothing really taken care about anymore.

    Some days ago I was discussing on the forum about how many people are leaving just after joining the game it again after the update, now if this is how you're going to handle all that is happening right now, the one leaving it will be probably me.

    Keep doing like this, and you'll soon lose ALL the community that you got back with 6.0. And then it'll be too late to think back.

    Good luck.

     


  3. So i tried to check if someone already posted something about this and I can't find anything.

     If you knew or not this bug, is nice to know about it.

    Today I tried to manastone my pvp tunic, and looking at the broker I found some Magic Defense stones. I said to myself: "Why not, they are gonna reduce the damage intake"

    I tried to manastone my pvp tunic and that's what I got.

    unknown.png

    unknown.png

    "MAGIC DEFENCE" Stones are intended to be magic resistance one but due to a wrong translation they are called like "Magic Defense"

    "MAGICAL DEFENCE" instead are the ones supposed to give ya the real MAGIC DEFENCE buff, which reduces magic damage

    Weren't this things already being fixed two weeks ago....? 

    @Cyan


  4. Sorry @Cyan, but after one month of CONTINOUS feedback by 100% of users, waiting is not an option anymore...

    When you'll lose half of the community, then you'll decide to act, but then it'll be too late.

    The moment to implement changes is now, to let everyone see you're supporting them and continously considering our feedback, now that the community is so full and the participation is so high.

    Otherwise, if losing customers is what you're "looking to have", because it's what we'll get if you don't put as a priority in a consideration the changes that the whole community is asking you  to bring, then keep going...

    Also, we can understand that you lowered down the events turnaround, but seriously, from every week to nothing in more than one month, I guess that we're all a little bit fed-up.


  5. 16 hours ago, Shaperz-DN said:

    So this happened in EK server:

     

    https://gyazo.com/ec304d34c29b4ccbf20f5c1a5c28aced

     

    omfg.gif

    WHAT THE.....

    I'm speechless on how the response is always " WE ARE WORKING ON IT", "WE ARE FIXING THIS", "WE ARE LOOKING FORWARD TO", "WE ARE INVESTIGATING".

    I have no words on how things turned out. Even if I don't play on that server.

    And the conversation IS civil, everytime something is said to proof that this management is failing so hard in keeping this game alive, there's always a "keep things civil" advice, while things are not civil at all so far on Aion.


  6. Good evening guys, 

    I am trying by days to use macros on my character, but everytime I create one and try to use it, my client crashes, giving me no chance to.

    ezgif-2-9aefc41acd2f.gif

    I tried multiple kind of macros, multiple ways to build them or to fix them .

    I tried to repair.

    I tried everything and I cannot solve this issue.

    Is this happening to anybody out there? Is this a bug or a problem related to my client? Does anybody has the same situation as me?

    Everytime I think about the amount of bugs I have in this patch I'm like 

    Annoyed.gif


  7. So, just starting a new topic on new text issues found with the new patch adjustements made on 14th november.

    When you drop a Transformation Contract bundle in Mirash Sanctum or anywhere else, the name doesn't show up.

    unknown.png

    Also, it does show up like this when looted.

    unknown.png

     

    When you open the Gold Sand Traders, you can't see the name of the Transparent Scrolls Bundle, but just a orange bundle which costs 3 ingots, with no clues on what it's containing.

    unknown.png

     

    Hope this can help you. @Cyan


  8. 12 hours ago, Cyan said:

     . . . 

    So first of all thank you for the interest put in having those things changed @Cyan.

    But I would like to let you know one or two things that I personally think are critical.

     

    - BROKER FEES : Oh MY God. I was expecting a fix for this by so long and I was SO SURE you would have do something about it, but you didn't. Cyan this is SO important. If you want to keep your fees higher than 10% i'm ok with it, I don't mind about how much kinah I need to waste to seel an Item, but the ITEM needs to be SOLD. Put all the fees to be paid at the end, when you already sold the item at least, because like this, I literally waste SO MUCH money, for nothing. The source of money now, it's just nothing. I pay more broker fees, that what I earn from farming or selling. This is CRAZY and must be taken care of, seriously.

    - THE EYES COLORS BUG : please, PLEASE, fix this bug, because it's been so much time now that you are aware of it and we keep playing those deformated characters, which we really don't like, do something about it. Please.

    source.gif

    - POWER SHARDS : I mean, I think that it's not a secret that the price was incredibly high... On different regions you can find that bundle for less than 20k Kinah, how can it be more than 3kk, when the ways to farm Kinah here are so few now? I mean, I could understand it if I could do 400 - 500 kk daily, I could buy 50k shards with no effort. But who the hell would buy those in a situation like we have now?

    source.gif

    - TRANSPARENT TRANSFORMATION SCROLLS : It's nice to know that we can buy one hour weekly of transparent transformations. But it's not enough Cyan, I do appreciate the effort. But it's not enough. We want to look as our character is supposed to look, and we have not to pay for that. We MUST have a choice. You can do whatever you prefer, creating a permanent Transparent scroll which you can buy for 10 $ (or so), putting them for the same price as Transformation Scrolls in the Gold Sand Traders. I don't know, whatever you want. But please, do something about this, because the WHOLE community is asking you to hear them, it's not just someone. Nobody likes to be a sheep, while pvping. That is sure.

    - PVP Stones : You gave a whole purple / orange gear to those who had profit from last 5.x events and you're not giving us ANY CHANCE of upgrading our gear to battle them! PLEASE, this is the main point I would like to let you focus on. WE NEED to have more ways to improve our gear and drop PVP stones. We can't fight with people fully geared, they didn't even have to buy it or to farm it out. They just are GODS on earth, I literally give them 900 with Glacial Shard on my sorc. WE NEED to be aligned with them or to have a possibility to reach their gear status. Otherwise PVP is useless on this server, because it becomes unbalanced between players that had everything ready and those who didn't.

    Please, again, do consider some of my suggestions.

    Have a good day and thanks for your work!


  9. 43 minutes ago, Afterglow-KT said:

    To solve it in a constructive manner instead of throwing offensive gifs all over the place.

    I posted it to let everyone who had the same problem notice if they were not aware, I have been constructive I guess.

    Probably you have just not been in the same situation, that's why you don't care and you like to debate.

    But it's ok.

    If you get gifs in a offensive way, while they are just put there to defuse the situation, probably You should read better your words while typing, because I can find more double meanings shot at me in your posts than in Trump's elections.

    giphy.gif


  10. 2 hours ago, Afterglow-KT said:

    My point is, it is what it is, and we got to work with what we have and not with what we wish we had or what we feel entitled to having. Keep convincing them to compensate you more by bringing up facts and not attitude. Good luck. 

     

    tenor.gif?itemid=7876962

    If we always think like this, if we always have to make everything fit well even if it is not right, then we would not have forums to debate or to share ideas or thoughts with other people.

    I think I never said to be entitled to have something, I just said what they are supposed to do as a support. Read well.

    giphy.gif

    Good luck you too.


  11. 1 hour ago, Afterglow-KT said:

    Support can sometimes be incompetent. From my exchanges with them so far I can see that they're genuinely trying their best and are by no means lazy, just more often than not their best is far from good. They are not Aion dedicated staff, they don't know game mechanics as well as we, players, do, so if we want our problem to be actually solved, we might try to hold back on rage, tantrums, attitude and entitlement, and try to cooperate and assist them as much as we can.

    An example. Being a magic class, I had prepared 2 Sunayaka weapons +22 for exchange along with tons of other exchange stuff. When the patch arrived, my inventory exploded with all the stuff from mailbox and exchange stuff in it, I got a little confused and accidentally pulled a PVE box instead of PVP weapon box from Sunny's exchange. I asked support to revert the weapon back to Sunny exchange box. After a week, they put the weapon back in the Zenith box (I needed Winged Champion). I tried to explain them that putting a PVE weapon back into a PVE box doesn't solve anything, but to no avail. Then I took screenshots of the exchange table which showed what box exactly a sunny +22 would yield and also I luckily had a screenshot of the exchange box itself unopened. Long story short, in the end they reverted my PVE weapon back to Sunny exchange box. It took time, it took effort on my part, but the problem eventually was solved in my favor, and that's what matters the most.

    I can definitely understand what you're saying Afterglow, but we, players, should not care at all about having them to understand the issue, if you get my point. 

    Yes, I did received back some of the crystals I've spent, but the refund is no way close to the amount of materials used to actually make the gear up to that enchantment. 

    1100 Crystals can be farmed in a week more of camps / dailies / quests, 150 pvp stones , surely can not.

    So that's what I'm saying.

    source.gif

     I got a support, i'm ok about it and I thanked the GM that got into care my ticket in the actual end (which by the way, wasn't the first GM that sent me the first answer, but a second one. The first one tried a sad way to avoid resolving my problem and just close the request). Still the little help I've got is better than just seeing everything destroyed by an error that they created themselves.

    Accordingly, the case you spoke about was an error of yours, throwing the box outside. In that case I can understand that it requires a little bit of time to let them be convinced of the help they should give you. In my case, it's a game logistic based error, which they committed, not me. That's why i should not even wait one second to receive help on that. It should be critical to help those who they lead into a wrong situation.

    kGfoq.gif


  12. Update

     

    After exchanging some more e-mails, NCsupport, understood that they had to do something about it and they refunded me with the number of Genesis Crystals I spent to buy the set. They did not return the enchantment stones I've used by no means, because they said that the RNG nature of the game, doesn't allow a correct refund of them...

    giphy.gif

    I tried then, to ask them to refund me at least the exact number of enchantment I did, which if you count by yourself, would be 33 stones.

    Still, they refused a complete refund.

    tenor.gif?itemid=4160871

    I got 1.116 Crystals from the exchange, and they took away from my inventory the wrong enchanted set.

    Hope this can help you out to solve part of your possible issue. If you were in the same situation as me, ask them for the same treatment.


  13. 8 minutes ago, Sweetzerlandia-KT said:

     

    I wondered if there is any way to fix this eyeball glitch aside from bugging support for a plastic surgery ticket.  Ever since the patch a ton of my alts have wonky eyes now lol

    Good morning :D

    Unfortunately there is no way, at the moment, to fix the bug by yourself.

    I heard that some people still even keep the bug after remodelling their character. 

    I tried to contact support for a remodel ticket to be used on my affected characters but they said no.

    They are working on it, that's what I got said.

    And i'm like

    giphy.gif


  14. 15 minutes ago, Shirayuki-DN said:

    Uhhhhhh, ok well maybe I shouldn't have used "at least". Didn't think people will even get triggered by that. Sorry.

    Actually, I get triggered from the post itself, highlighting an out of space idea of having to try your best to get helped, not from "at least" itself. 

    You know more than me, that when you have a problem and you write to the support, it's not your duty to find a solution, mostly if the error is not yours.

    And I guess you understand either that than my point of view.

    tenor.gif?itemid=5314844


  15. 13 hours ago, Shirayuki-DN said:

    Did you at least try asking them for a restoration back into genesis crystals? All I saw in your picture was asking them to literally swap it to vindicator. You might lose the enchants yes but at least its something.

    Support can be hard headed at times so might want to try phrasing it differently in your message to them.

    So you're basically saying that "AT LEAST", to get help I should be trying to find a way to get helped, spamming them with all the solutions until i find the right one? 

    Is this a lot bet, a wheel of fortune or a support ticket?

    Maybe next time I should try, I don't know, to evoke a demon, exorcise a possessed or ask my grandma to not cook pasta for lunch. Maybe I'll get lucky and the support like this will help me out.

    tenor.gif?itemid=5365263

     


  16. Just now, Gensb-DN said:

    I'm saying that both sets are useable after upgrading.  Currently, yes, Suppression is better than Resist.  Just for future reference, though, Suppression is always paired with Pdef, and evasion is always paired with Mresist.  

    Of couse that they are useable, God forbid I wouldn't dream of it... I appreciate your reference and since I play since 2010 I know very well what pairs what, but I should not have to guess or to play fortune wheel while buying something. I should believe what's written on it.

    I'm just saying that they are supposed to do something about it, because this didn't interest only me, but the whole game.


  17. Just now, Gensb-DN said:

    I think that both sets are useable.  If you send in a ticket they will replace your inquisitor set with vindicator.  I am not sure if they will give you back the enchantment stones though.  The way I see it is... If you are planning on playing past 6.5, get the vindicator set because it is better at ultimate.  The Firebrand set is better at legendary because it gives spell crit.  The long game would be going Cloud War but without 6.5 Enchantment rates, only the super rich people who had hundreds of temperings stocked up will get any ultimate gear.

    Maybe you missed the last part where I posted my ticket to NCSOFT. I already sent one in and they didn't replace ANYTHING. They just told me "have a good day but we can't".

    I don't care, honestly, about future updates. I care about the fact that I wasted 3 weeks of playing, because of one single wrong translation. I can't play not taking in account what I have on me, because MAYBE I will never be able to enchant it. What if I am? I will have the wrong set and believe me, the difference is enormous. 

    Just try to wear 2000 MR or 2000 MSupp and then let me know... 

    Anyway, they are not doing anything about it, as said. And this is the only fact that makes me angry. It's unbelievable.
     


  18. Good evening forum users. 

    I read the forum every now and then to check how people are sharing their comments on this patch, on what's wrong about it and on what's good. I shared my comments too, highlighting what, in my opinion, has to be fixed. I can understand that 6.0 has brought a dramatic change in terms of aestethic, general development of characters, skills, removal of hundreds of stuff to introduce a lot more. For this reason I know that there are some mistakes that someone, while "reversing" a game upside down, could make and then battle with to fix them as the community suggest to.

    But yesterday every limit, has been passed.

    When 6.0 came, a lot of players have been rewarded with armors / weapons & other accessories as an upgrade from their old sets enchantment. Unfortunately, I was one of the people that got almost nothing from this update, and I had to farm coins and stones to get my Ancient coin set, with Genesis Crystals.

    At first, I compared the ultimate version of the Genesis Crystal set, to understand which one was fitting better my class (sorcerer).

    2eul7x5.jpg

    Both of them have the exact same stats: only thing that at first catches your eye is that Inquisitor Set gives you EVASION and a little bit more of MAGIC RESISTANCE (Old Magic Resist), and the Vindicator one PHYSICAL DEFENSE and a little bit less MAGIC RESISTANCE (Old Magic Resist).

    Since the MR is higher in the first set, unless if you need evasion which is actually 1% of the times and not as sorcerer, I bought the Inquisitor Set. (Jewels, set, wings and weapon).

    I enchanted almost half of my complete armor and accs & upgraded the weapon to legendary.

    Then, yesterday while browsing the stats of my character i found out this.

    28qp0i.jpg

    Due to a wrong translation during the update, your character does not have anymore a "MAGIC RESISTANCE" stat, but 2 Magic Defenses. The first one is supposed to be the old magic resist (which gives you a little chance of resisting other people attacks) while the second is the old Magic suppression (which reduces 100% probability, the damage of other players).

    33m8vn4.jpg

    As stated above, due to a SECOND wrong translation, the MAGIC RESISTANCE on the VINDICATOR SET, is actually a MAGIC SUPPRESSION. 

    111mt0i.jpg

    Said so, since every person in the game, actually has way more M.Acc than before, since the stats have not been clear from the beginning and since I already upgraded almost my whole gear before finding out about this I decided to write a ticket to NCsoft. 

    You can see by yourself what they said to me.

    jhuiih.jpg

    I honestly feel fooled and so sorry at the same time to waste my time on a game that doesn't support us in ANY kind of way.

    This is a CRITICAL error that has been commited during the patch and that just wasted so much of people time, effort and dedication to the game.

    Now, I want to be clear, I'm not mad at mistakes, because everyone's human and I do understand that applying a patch like this is not easy.

    I'm mad at this kind of reply: if you make a mistake, then YOU HAVE to fix it. And if you mess up the whole gameplay, like happened in this case, YOU HAVE to do something about it... You can't just reply to people "Sorry, we don't provide this kind of service, have a nice day"!

    Maybe sharing this with the community, and getting their thought about it will help on this matter, because I think it's CRAZY that I get a feedback like that when submitting a ticket to professional people.

    Also, I hope that sharing this post will help you to choose the right set, even if translations are messed up. 

    The inquisitor weapon is a right choice, but the rest should be a vindicator in order to suppress the most of magic damage you receive.

     

    I have no other words to express my disappointment.

     

     

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