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Posts posted by ElymosBubble-KT

  1. Aly-DN

    thank you for your response

    yes you haven't heard it but it exists

    I am really very sorry for my mistake and I am willing to repay them

    (including the fee paypal charged from NCsoft West)

    I did want to cancel the claim but paypal couldn't do it after

    (I have paypal's authentication to prove it)

    and I know some people did repay after and got their accounts back

    that's why I try to ask a help from here

    I know it's my bad I am very sorry for my mistake

    the account is really important for me

    otherwise I won't try so hard to get it back

    it's with sentimental value

    I think everyone can make mistakes in their life

    I do want to face my mistake and try to retrieve it

    that's why I am here and ask for a help

    I just hope I can get a way to contact with NCsoft West to handle my situation

    I will be very appreciated

    and thank you again Aly-DN

    your response is really good information to me


  2. yes I know it's a big mistake

    and to be honest when i tried to cancel the claim

    it was too late and paypal didn't have a way to cancel the claim after

    even I have the money in my paypal

    I need a way to retrieve my mistake but GMs couldn't help me atm

    that's why I asked a help from here

    I really need your help if you experienced this before

    I know I did something wrong and I am really sorry for it

    I hope I can have a chance to retrieve my mistake





  3. hello all

    I have a billing issue that I couldn't cancel my refund claim in Paypal in time

    so my alt account is locked

    I tried to ask a help from GMs and Cyan

    but all are ignored

    I know some people did repay the bills after in the past

    (and they got their accounts back after repaying)

    I am the one who is still sticking in this situation

    I need your help

    can anyone give me a way to handle this issue?

    I tried to contact with senior GM by tickets

    but he couldn't help me at the moment

    I tried to phone their company

    (but my friend told me that is their HR phone numbers)

    and no one responded my call at all

    I can't find a useful way to contact with them

    could't even get a conversation with them

    (they just keep marking my tickets solved but I don't know why)

    I am sorry for the mistake 

    I am willing to repay the money

    so leave a message for me please if anyone has any idea

    I will be very appreciated