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Yhohan-KT

Daeva
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About Yhohan-KT

  1. Broker Bot and Untradeable Items

    AHA! But this does require for the original account to have total amount of money that the Kibrium will cost to pass it to the account you are sending the Kibrium to, and then when you buy the Kib from the other account you get the kinah back. This is a plausible temporary solution to this issue trading issue. You will lose some Kinah on broker fees. Still I do believe this issue should be fixed although I will use the above method the next time I farm Kib and I need to trade. First I gotta make the Kinah now which means I will have to legitimately sell the Kibrium to make the Kinah to send to the other account.
  2. Broker Bot and Untradeable Items

    What's keeping him from taking it from whoever stole it (if using broker bot) and giving it back? The right thing is to do just that. If he's not allowed then he should be. Everyone needs to speak up about this issue rather than defend the behavior of support/developers and those in charge of this game. The way things are right now is incorrect. It hurts the players, and the community. For those who say I should but it for the same price and buy it from my other account, then what's the point of farming it Not every class can make the $$$ necessary to do such thing. It is much easier to farm from certain classes than other which makes it unfair as whole. Again the right thing should be done in this situation.
  3. Broker Bot and Untradeable Items

    That's why this lazy system doesn't change. It's bc even the people whom are being affected are for it. Pathetic.
  4. Broker Bot and Untradeable Items

    It doesn't take a genius to see he just washed his hands and never intended to do anything about it. He categorized it and everything, which means they have a standard way of dealing with this issue, and it has happened more than once. The way NCSoft support is dealing with this is ALL wrong, and this should be investigated on a case by case basis. Come on @Aly-DN.
  5. Broker Bot and Untradeable Items

    You are missing the point of the entire post. I just hope whoever at NCSoft reads it is able to see the extreme frustration this is causing. My anger towards support is that they are indeed able to see the account activity of the thief account and fix/compensate the player that spent hours upon hours farming while banning the thief. Instead they chose to give the lazy response I got from GM Maru. Enough is enough. I should not have to buy my own Kibrium from myself. This is preposterous. The new system is flawed and it should be fixed. This is the point of this post and why I'm calling out NCSoft. I am not afraid to post what I feel nor do I care about the lack of Vision for whoever gave the directive to make items this way. It is about time someone spelled it out to the NCSoft directors and developers. This system is hurting the game, and its community. It is not a matter of agree or disagreeing. It's a matter of doing the right thing. What's wrong with you people? You just bend down and take it. Not in my book.
  6. Broker Bot and Untradeable Items

    If you read the post, it was gone instantly... which is an indication of a bot. And I did not "chose" to use a risky method. It was imposed on us.
  7. Since NCSoft has made Kibrium untradeable even between character in the same account, it has been extremely dangerous trading it to other characters inside or outside your own account. I made a test two days ago to trade some Kibrium from one of my accounts to another. I was able to place a single Kibrium for a reasonable price without it being taken from me. I proceeded to add the rest and within less than a second they were taken. I opened a ticket with our useless NCsoft support, and here is their response: "Hi there, I have thoroughly reviewed your request and I can fully understand why you'd like to have your Ancient Kibrium back to your character. However, since the item was legitimately sold in the broker, I'm sorry to inform you that we wont be able to restore it for you. Please note that the Game Support Team is unable to intervene with a player to player transaction. I hope you understand. Rest assured that we are committed to removing any account breaking the rules from our game. Thank you for your time and understanding. Regards, GM Maru NCSOFT Support Team" I believe it is NCSoft's responsibility to uphold their terms and conditions (applicable sections listed below). Aion has made extremely difficult (and dangerous) to be able to safely transfer items like these between accounts. THIS SITUATION has been COMPLETELY caused by Aion, and their lack of vision, and it has gone on long enough. NCSoft has the ability look at the search history of an account and see what they are doing, and whether or not the account is a bot but they refuse to do it. Not only does NCSoft refuse to do it, they don't even care enough to return the STOLEN items. What NCSoft is REALLY saying is that OUR TIME DOES NOT MATTER! It is NOT JUST that a bot is able to get away with this and WE THE PLAYERS have to suffer the consequences of NCSoft's bad programming, lack of vision, and lack of regards for its players. The hours HOURS and HOURS of OUR TIME WASTED mean NOTHING to NCSoft and ITS support. It is not only UNFAIR and UNJUST to me and other players, it is IMMORAL that NCSoft SUPPORT CAN GET AWAY WITH DOING NOTHING. They say they cannot do anything when I KNOW there are logs that can investigated on case by case basis. THEY ARE ABLE to tell that thief account has been searching in the broker (probably for hours) over and over again for specific items to steal. I KNOW you can tell that as SOON as a target item is put in the broker, that the broker bot yanks it and steals it. How can a company be so IRRESPONSIBLE and permit THEFT inside its game. The ones that are supposed to POLICE turn a blind eye to the players they are SWORN TO PROTECT by the Terms and Conditions of the game!!! The people that are supposed to protect us from these things DO NOT CARE about its community. They do not care when someone is violating their Terms and Conditions and DO NOTHING about it. They PUNISHING their community under the pretense that this was a legitimate "Player to Player" transaction when it NOT true! It DOES NOT MATTER if this was a PLAYER to PLAYER transaction, a BOT stole the ITEMS, and YOU NCSOFT have to do something about it. YOU NCSOFT cannot allow for SOMEONE to play with people's time and life like this because only YOU NCSoft are able to make a difference. I do not have your code, and I do not have the power to ban bots, kick a player, or research their history but YOU DO. So the responsibility falls on YOU NCSOFT. You have been allowing this for too long. I am not the only victim of this. While this is happening you sit back IDLE and do NOTHING. NO, enough is enough. You are violating your terms and conditions by doing nothing. YOU HAVE A RESPONSIBILITY to US THE PLAYERS. You NCSOFT owe US me the respect WE deserve. Your Terms and conditions state the following and should protect us. This is something that GM Maru, and any other NCSoft Support Team member is aiding in violating when they chose to ignore the actions committed by botters such as the Broker Bot. In case you forgot them, here are some specific ones that apply to this situation. Protect us: "8. PROHIBITED AND IRREPARABLY HARMFUL ACTIVITIES CONCERNING NCSOFT You acknowledge that You may not, without signed written consent from a legally authorized representative of NCSOFT, do any of the following: (c) Use, or provide others with, any software related to the Game, including any automation software (a.k.a. "bot") or software designed to change or modify operation of the Game; (d) Use, or provide others with, any "hack," "cheat," "exploit" or "mod"; (g) Knowingly affect the Service, the Game or Content via any bloatware, malware, computer virus, worm, Trojan horse, spyware, adware, crimeware, scareware, rootkit or any other program installed in a way that executable code of any program is scheduled to utilize or utilizes processor cycles during periods of time when such program is not directly or indirectly being used; (h) Be a party to any commercial activity related to the Game, including but not limited to: (i) providing or obtaining any Item; or (i) software that reads areas of computer memory or storage devices related to the Game; (ii) software that intercepts or otherwise collects data from or through the Game; (iii) software that redirects communications from any Game or Service; or (iv) software not provided by NCSOFT which creates or maintains any communication to the Game or Service, including but not limited to any software that emulates the Game or any part thereof as well as any server that emulates the Service or any part thereof;"
  8. Account Trading Items

    Since they've made Kibrium untradeable even between character in the same account, it has been extremely dangerous trading it to other characters inside or outside your own account. I made a test two days ago to trade some Kibrium from one of my accounts to another. I was able to place a single Kibrium for a reasonable price without it being taken from me. I proceeded to add the rest and within less than a second they were taken. I opened a ticket with our useless support, and here is their response: "Hi there, I have thoroughly reviewed your request and I can fully understand why you'd like to have your Ancient Kibrium back to your character. However, since the item was legitimately sold in the broker, I'm sorry to inform you that we wont be able to restore it for you. Please note that the Game Support Team is unable to intervene with a player to player transaction. I hope you understand. Rest assured that we are committed to removing any account breaking the rules from our game. Thank you for your time and understanding. Regards, GM Maru NCSOFT Support Team" I believe it is NCSoft's responsibility to uphold their terms and conditions. Aion has made extremely difficult (and dangerous) to be able to safely transfer items like this between accounts. THIS SITUATION has been COMPLETELY caused by Aion and their lack of vision, and it has gone on long enough. NCSoft has the ability look at the search history of an account and see what they are doing, and whether or not the account is a bot but they refuse to do it. Not only does NCSoft refuse to do it, they don't even care enough to return the STOLEN items. What NCSoft is REALLY saying is that OUR TIME DOES NOT MATTER! It is NOT JUST that a bot is able to get away with this and WE THE PLAYERS have to suffer the consequences of NCSoft's bad programming, lack of vision, and lack of regards for its players. The hours HOURS and HOURS of OUR TIME WASTED mean NOTHING to NCSoft and ITS support. It is not only UNFAIR and UNJUST to me and other players, it is IMMORAL that NCSoft SUPPORT CAN GET AWAY WITH DOING NOTHING. They say they cannot do anything when I KNOW there are logs that can investigated on case by case basis. THEY ARE ABLE to tell that thief account has been searching in the broker (probably for hours) over and over again for specific items to steal. I KNOW you can tell that as SOON as a target item is put in the broker, that the broker bot yanks it and steals it. How can a company be so IRRESPONSIBLE and permit THEFT inside its game. The ones that are supposed to POLICE turn a blind eye to the players they are SWORN TO PROTECT by the Terms and Conditions of the game!!! The people that are supposed to protect us from these things DO NOT CARE about its community. They do not care when someone is violating their Terms and Conditions and DO NOTHING about it. They PUNISHING their community under the pretense that this was a legitimate "Player to Player" transaction when it NOT true! It DOES NOT MATTER if this was a PLAYER to PLAYER transaction, a BOT stole the ITEMS, and YOU NCSOFT have to do something about it. YOU NCSOFT cannot allow for SOMEONE to play with people's time and life like this because only YOU NCSoft are able to make a difference. I do not have your code, and I do not have the power to ban bots, kick a player, or research their history but YOU DO. So the responsibility falls on YOU NCSOFT. You have been allowing this for too long. I am not the only victim of this. While this is happening you sit back IDLE and do NOTHING. NO, enough is enough. You are violating your terms and conditions by doing nothing. YOU HAVE A RESPONSIBILITY to US THE PLAYERS. You NCSOFT owe US me the respect WE deserve. Your Terms and conditions state the following and should protect us. This is something that GM Mary, and any other NCSoft Support Team member is aiding in violating when they chose to ignore the actions committed by botters such as the Broker Bot. In case you forgot them, here are some specific ones that apply to this situation. Protect us: "8. PROHIBITED AND IRREPARABLY HARMFUL ACTIVITIES CONCERNING NCSOFT You acknowledge that You may not, without signed written consent from a legally authorized representative of NCSOFT, do any of the following: (c) Use, or provide others with, any software related to the Game, including any automation software (a.k.a. "bot") or software designed to change or modify operation of the Game; (d) Use, or provide others with, any "hack," "cheat," "exploit" or "mod"; (g) Knowingly affect the Service, the Game or Content via any bloatware, malware, computer virus, worm, Trojan horse, spyware, adware, crimeware, scareware, rootkit or any other program installed in a way that executable code of any program is scheduled to utilize or utilizes processor cycles during periods of time when such program is not directly or indirectly being used; (h) Be a party to any commercial activity related to the Game, including but not limited to: (i) providing or obtaining any Item; or (i) software that reads areas of computer memory or storage devices related to the Game; (ii) software that intercepts or otherwise collects data from or through the Game; (iii) software that redirects communications from any Game or Service; or (iv) software not provided by NCSOFT which creates or maintains any communication to the Game or Service, including but not limited to any software that emulates the Game or any part thereof as well as any server that emulates the Service or any part thereof;"
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