SIX months to get a stupid box for ultimate transformation only to get a second Zikel and another 6 months to get a THIRD Zikel. The only time they allowed for a reroll that key cost 250$ and that was just to gamble again! A friend of mine has 3x Nezekan, he misses that collection too.
Not that I would pay 250$ for a reroll on a game that has result presistence. I once got a green slot on a ring and the next 4 re-slots were all green, then a blue, then 2 more green and finally a red!! Once an item has a result that is like 80% chance to keep getting this.
I cannot even open a ticket on the site, that feature is also down!