In reality NCWEST don't get bills paid if the player base is unhappy and its quite clear that the player base is not happy with the situation. So do the right thing and just unban all accounts and stop being stupid, or you will not have a player base left. As we have said before its clear support is unbanning paying players while leaving free to play players banned which should be illegal, Ironic that they are sending the generic response and unbanning paying players with the excuse of "Reviewing your login attempt, it appears that it was flagged for security reasons that prevented you from logging in. This could have been a result of high risk characteristics of your attempt or due to past associations with compromised accounts or devices. At this time, we’ve taken steps that should allow you to log in. Also, please understand that it is a violation of the User Agreement to transfer or share game accounts (except for a legal guardian allowing their minor child to play). The fact is that there are several reasons why account sharing is a bad idea. Any account in which a password is shared is an account in jeopardy of account security breaches."
But people who are free to play are getting a completely different ban saying the decision is final and they will not be permitted to play.
I encourage you to undo what you've done and save face as NCWEST already has a horrible reputation for not caring about its player base, can only chuck away so much before you don't have any players left to play your game.