Hello, I´m asking on behalf of a friend.
He got his main character name and former (5 year old) legion name stolen by the same person. He already send both tickets to support, and we were unsure if "gameplay issues" was the right label for this situation. If not, which one is?
While he waits for an answer from support, which it could take several days o weeks, he is stuck with a name that makes him unable to join groups/alliance/coalitions. So the question is if he use the character name ticket to get a provisory name to participate in game content and A) the dispute resolves in his