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Ayries

Daeva
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  1. The problem many of us are having is that we can no longer simply update that chat filter, as it is not updating / working for many of us even after we do. From what I understand now, folks are required to: change the .pak file into a .zip file copy and paste the data file (actual chat filter) to your desktop or somewhere else Edit the data file (chat filter) and then copy / paste it back to the proper file folder and overwrite the existing one Then change the zip back into a .pak After which you then have to restart the client. I have done this multiple times since the patch and for whatever reason, it is not working for me. I still get spammed with gold seller whispers and in LFG chat. The whispers are the most anger and frustration inducing. We shouldn't be required to update and do this change file extensions voodoo and back again to try and make things work. I have even had someone send me their current chat filter and after overwriting my current one, then relaunching the game, it STILL is not working! Yes, I am 100% sure I am setting it up correctly, as there is only 1 Aion Classic installation folder I have on my system. I understand other folks are having success, while many others like myself are not and I do not understand why, and not sure what else to do. The fact that the in-game feature to Block whispers from low lvl players is currently broken and not able to be toggled speaks volumes as to the state of poor management this company is in, as they cant be bothered to fix their own in-game options.
  2. TBH, this just sounds like more excuses for a company that should have had this issue fully nipped in the bud a long, long, long time ago. The fact that the community has had to step in to make any real progress that lasted for any period of time showcases that NCSoft as a company doesn't really care, because if they did, they would have this issue fully resolved by now. The fact that the option to check mark the "Block whispers from players below lvl 10" is STILL greyed out speaks volumes. These are features that should have been 100% working day 1, and to be told "we are looking into it" is frankly no longer good enough. I have had a few friends leave the game due to the ongoing spam of private messages and the inability to update the chat filter successfully as others have done. It seems to work for some, but then not work for many others. End result? Folks are actually filing disputes with their financial institutions and winning their case for refunding all money spent in game because no one enjoys the constant distractions of in-game whispers coming from the onslaught of lvl 1 gold seller bots. I myself have had to log off several times due to the increased anger and frustration I feel when I get spammed with these whispers for different gold seller sights, who now use new special characters and symbols. Just last night, I received over a dozen whispers within a few minutes time and decided to log off and go play another MMO that doesn't have this issue. I truly hope NCSoft gets their act together asap and not "we are working on it" and try to make your player base wait another week or months for a "fix". The #1 priority right now NCSoft should be doing is to enable the blocking of whispers from characters lvl 10 and under. However that will only be a temp solution as gold sellers will simply build a bot army to get past lvl 10 and start whispers all over again, which circles back to, providing your paying player base a proper chat filter and maintaining it as priority. I honestly do not know how much longer I can go before I decide this ongoing issue is just not worth the headaches and mental frustrations.
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