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Classic Server Maintenance - January 2, 2024 When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/fd8eed49 Estimated Downtime ~1 hour and 45 minutes Notes Weekly Server Stability Check

Server Maintenance - January 2, 2024 When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/fd8eed49 Estimated Downtime ~2 hours and 15 minutes (Tentative) Notes Fixed the Issue where Abyssal Splinter Entrances were no longer Present in Gelkmaros/Inggison

Weekly Maintenance - December 19, 2023 When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/cf481bf6 Estimated Downtime ~ 2 hours and 15 minutes Notes Crucible Spire Ranking Issue Fixed Winter Holiday Festival Part 2 Begins Duration: December 19 – January 9 Shugo Emperor's Vault Ends Winter Holiday Festival Part 1 Ends Advent of the Lord of Light and Darkness Promotion Ends Luminarie Masquerade Set Promotion Ends Luminarie Masquerade Stage Duration Extended: December 12 – January 9

Weekly Maintenance - December 19, 2023 When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/cf481bf6 Estimated Downtime ~ 1 hours and 30 minutes Notes Classic Winter Holiday Festival Begins Duration: December 19 – January 9 Store Update: Solorius Form Candy Selection Box Duration: December 19 – January 2 Daeva Pass Season 32 Begins Duration: December 19 – January 16 Season Ends: December 31 Daeva Pass Season 31 Ends Winter Instance Drop Boost Event Ends Challenge for Victory Event Ends VERSUS Event Pass Ends Store Update Special Manastone Bundle Ends

Server Maintenance - December 5, 2023 When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/b4b5a7c4 Estimated Downtime ~3 hours 15 minutes Notes Known Issues: Socket Reset Stone from Prestige Vending Machine requires Shugoling Gem. Apsaranta Login Event Ends Black Friday Sale Ends Growth Bundle III Item Deletion: [BCM] Growth Coin Autumn Rice Cake Event Item Deletion: [Event] Honey [Event] Rice Flour [Event] Pine Needles [Event] Honey Songpyeon [Event] Full Moon Energy [Event] Overcooked Honey Songpyeon [Event] Ornate Songpyeon Basket Winter Holiday Theme Shugo Emperor's Vault Begins Duration: December 5 – December 19 Winter Holiday Festival Part 1 Begins Duration: December 5 – December 19 Advent of the Lord of Light and Darkness Promotion (Ultimate Transformation) Begins Duration: December 5 – December 19 Store Update: Luminarie Masquerade Set Begins Duration: December 5 – December 19

Classic Server Maintenance - December 5, 2023 When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/b4b5a7c4 Estimated Downtime ~3 hours Notes Known Issues: App Error Message Pops-up when using Paypal as payment from in-game browser. Please use your web browser for payments instead until this has been addressed. https://www.aiononline.com/en-us/shop/quna https://www.aiononline.com/en-us/shop/siels-aura Store Update: BEST Motion Card Ends Black Friday Sale Ends Winter Enchantment Stone Special Bundle Item Deletion: Winter Bonus Ticket Bundle Winter Bonus Ticket Raging Mantutu Raid Item Deletion: [Event] Enraging Mantutu's Fruit Basket Winter Holiday Theme Winter Holiday Instance 100% Drop Boost Event Duration: December 5 – December 19 Instances: Beshmundir Temple Padmarashka’s Cave Dragon Lord’s Throne: Telos Challenge for Victory Begins Empyrean Lord’s Agent Battle Drop Boost December 8 December 15 VERSUS Event Pass Begins Price: 490 Quna Duration: December 5 – December 19 Season Ends: December 17 Special Manastone Bundle Promotion Begins Duration: December 5 – December 19

Aion Server Maintenance - November 21, 2023 When: 3:00 PM PST. See your time zone here: https://everytimezone.com/s/58b25693 Estimated Downtime: ~2 hours Notes: Black Friday Sale Begins (Up to 50%) Duration: November 21 – December 5 Garden of Growth Buff Issue Fix Winter Festival Bundle Promotion Ends Thank you! The Aion Team

Classic Server - 11/21/2023 Maintenance When: 3:00 PM PST. See your time zone here: https://everytimezone.com/s/58b25693 Estimated Downtime: ~3 hours Notes: Unlearn Master Knowledge and Unlearn Expert Knowledge will be Added Postponed to November 28 Store Update: BEST Motion Card Promotion Begins Duration: November 21 – December 5 Black Friday Sale Begins Duration: November 21 – December 5 Daeva Pass Season 31 Begins Duration: Duration: November 21 – December 19 Season Ends: December 17 Daeva Pass Season 30 Ends Classic Winter Bundle Ends Empyrean Lord's Gift Event Ends Item Deletion: [Event] Mysterious Gem November 21 Reward Distribution: [Event] Elite Primus Pilus Weapon Selection Box November 21 → November 28 Thank you! The Aion Team

Known Issues: - We are aware of the issue where players have not been receiving the 2x experience buff in the Garden of Growth. We are looking into this now and will keep you updated. Aion Server Maintenance - November 14, 2023 When: 3:00 PM PST. See your time zone here: https://everytimezone.com/s/e926a2ab Estimated Downtime: ~3 hours 45 minutes Notes: Daeva Pass Season 15 Begins Duration: November 14 – December 12 Season Ends: December 10 Garden of Growth Event Begins Duration: November 14 – November 28 Autumn Rice Cake Event Begins Duration: November 14 – November 28 Growth Bundle III Promotion Begins Duration: November 14 – November 28 GP (Glory Point) Reset & Reward Distribution Daeva Pass Season 14 Ends Thank you! The Aion Team

Classic Server - 11/14/2023 Maintenance When: 3:00 PM PST. See your time zone here: https://everytimezone.com/s/e926a2ab Estimated Downtime: ~3 hours Notes: Padmarashka’s Candy Tree Event Begins Duration: November 14 – November 28 Raging Mantutu Raid Begins Duration: November 14 – November 28 Winter Special Enchantment Stone Bundle Promotion Begins Duration: November 14 – November 28 Daeva's Suport (Survey) Event Ends Aion Classic Autumn Festival Event Ends Throne of Dragonlord: Telos/Padmarashka's Cave Instance Drop Boost Event Ends Empyrean Lord's Gift Event Ends Item Deletion: [Event] Mysterious Shard November 14 Item Deletion: [Event] Mysterious Gem November 21 Reward Distribution: [Event] Elite Primus Pilus Weapon Selection Box November 21 Thank you! The Aion Team

Aion Server Maintenance - November 7, 2023 When: 3:00 PM PST. See your time zone here: https://everytimezone.com/s/11d62be3 Estimated Downtime: ~3 hours Notes: Winter Festival Bundle Promotion Begins Duration: November 7 – November 21 Honorable Daeva's Mark Deletion – November 7, 2023 The current season for Honorable Daeva's Mark will end on November 7, 2023, and a new season will begin with updates to the item list. New Season: November 7, 2023 - April 23, 2024 Harvest Revel Transformation Bundle Promotion Ends Fissure of Oblivion Item Deletion [Event] Sealed Memory Bundle [Event] Fissure of Oblivion Transformation Contract Box Thank you! The Aion Team

Classic Server - 11/07/2023 Maintenance When: 3:00 PM PST. See your time zone here: https://everytimezone.com/s/11d62be3 Estimated Downtime: ~2 hours 45 minutes Notes: Classic Winter Bundle Promotion Begins Duration: November 7 – November 21 Harvest Revel Transformation Candies Ends Store Update: Luminarie Masquerade Ends Beginner Special Bundle Ends Mysterious/Brilliant Lockbox Season 1 Item Deletion Mysterious Lockbox Brilliant Lockbox Mysterious Lockbox Key Brilliant Lockbox Key Thank you! The Aion Team

Classic Server - 10/31/2023 Maintenance When: 3:00 PM PDT. See your time zone here: https://everytimezone.com/s/7b2b4a8c Estimated Downtime: ~2 hours Notes: Instance Drop Boost Event (Throne of Dragonlord: Telos & Padmarashka's Cave) Begins Event Duration: October 31 – November 14 Empyrean Lord's Gift Event Begins (Free [Event] Elite Primus Pilus Weapon Selection Box!) Event Duration: October 31 – November 14 Emergency Maintenance Compensation – October 25 Compensation: Tiak Tiak Research Center Time Scroll x 1 The compensation item will be distributed through a survey and can be claimed from October 31 - November 6 Known Issues: Issue with some players have encountered an 'Failed to initialize the game' error message while trying to load the Aion client. We apologize for any inconvenience this may have caused. Reinstalling the client should resolve the problem. Thank you! The Aion Team

Aion Server Maintenance - October 31, 2023 When: 3:00 PM PDT. See your time zone here: https://everytimezone.com/s/7b2b4a8c Estimated Downtime: ~2 hours 15 minutes Notes: Apsaranta Login Event Begins Event Duration: October 31 – November 28 Honorable Daeva's Mark Deletion – Postponed to November 7, 2023 The current season for Honorable Daeva's Mark will end on November 7, 2023, and a new season will begin with updates to the item list. New Season: November 7, 2023 - April 23, 2024 We've noticed that the listed item deletion date in-game description for Honorable Daeva's Mark is misleading, showing October 17, 2023. Please be aware that the item won't be removed on October 17, 2023. Daeva's Gift Login Event Ends Fissure of Oblivion Ends Thank you! The Aion Team

Classic Server - 10/24/2023 Maintenance When: 3:00 PM PDT. See your time zone here: https://everytimezone.com/s/dae5c9bb Estimated Downtime: ~5 hours 30 minutes Notes: 2.8 VERSUS Update Mysterious/Brilliant Lockbox Season 2 Begins Lockbox and Lockbox Key Item Deletion - November 7 We're delaying the item deletion date to provide players with time to utilize any remaining Lockbox and Lockbox Key items. Mysterious Lockbox Mysterious Lockbox Key Brilliant Lockbox Brilliant Lockbox Key Daeva's Support Event Begins Duration: October 24 - November 14 Beginner Special Bundle Promo Begins Duration: October 24 - November 7 Aion Classic Autumn Festival Event Begins Duration: October 24 - November 14 Harvest Revel Transformation Candies Promo Begins Duration: October 24 - November 7 Store Update: Luminaire Masquerade Promo Begins Duration: October 24 - November 7 Daeva's Pass - Season 30 Begins Duration: October 24 - November 21 Season Ends: November 19 Daeva's Pass - Season 29 Ends Battlefield Support Ends Enchantment Stone Bundle Promo Ends Wardrobe Slot Expansion & Outfit Sale Ends Empyrean Lord's Agent Battle Drop Double Boost Ends

Aion Server Maintenance - October 24, 2023 When: 3:00 PM PDT - See your time zone here: https://everytimezone.com/s/dae5c9bb Estimated Downtime: ~2 Hours and 15 Minutes Notes: Harvest Revel Transformation Bundle Begins Duration: October 24 - November 7 14th Anniversary Item Deletion Following items will be deleted during the maintenance [14th Anniversary] Daeva's Day Anniversary Coin Making a Bouquet Item Deletion Following items will be deleted during the maintenance [Event] Spring Petal [Event] Spring Flower Autumn Festival Bundle Sales Item Deletion Following items will be deleted during the maintenance [BCM] Blissful Coin NPC Haepirinerk Honorable Daeva's Mark Deletion - October 31, 2023 The current season for Honorable Daeva's Mark will end on October 31, 2023, and a new season will begin with updates to the item list. New Season: October 31, 2023 - April 16, 2024 We've noticed that the listed item deletion date in-game description for Honorable Daeva's Mark is misleading, showing October 17, 2023. Please be aware that the item won't be removed on October 17, 2023.

Greetings Daevas, UPDATE (10/5 12:55AM): The Emergency maintenance has been completed and and the servers are now back online. The team would like to share that an emergency maintenance will soon take place today, at approximately 12:00 am PDT / 7:00 am UTC / 2:00 am CDT, and will last for approximately 1 hr. The following items will be addressed during this maintenance: Fixed an issue where certain items could not be assembled/combined. ([Event] Spring Fetal, etc.) We apologize for any inconvenience, and greatly appreciate your patience! Thank you! The Aion Team

Greetings Daevas! Tomorrow we will be holding our regularly scheduled maintenance for Aion. Downtime will begin at 3PM PDT / 5PM CDT / 7PM EDT / 10PM UTC, and will conclude after approximately 3 hours. Growth Bundle Sales Ends Garden of Growth Begins Duration: October 3 - October 17 UPDATE: [Event] Experience Crystal has been removed from the Item Removal List Making a Bouquet Event Begins Duration: October 3 - October 17 Store Update: Simple Country Coat/Hat Sales Begins Duration: October 3 - October 17 Autumn Festival Bundle Sales Begins Duration: October 3 - October 17 Wardrobe has been changed to Aion Look Wardrobe UI has been updated Kerub's Quick Guide Season 3 Extended Season Ends: March 14, 2024 Update: The wrong list of items that are unlocked from opening [Event] Spring Flower from the Making a Bouquet event were originally posted. This is now updated on the website HERE. We apologize for the confusion. Known Issue: 5 x [Event] Spring Petal cannot be assembled to [Event] Spring Flower. We are currently investigating the issue. Thank you! The Aion Team

Greetings Daevas! Tomorrow we will be holding our regularly scheduled maintenance for Aion Classic. Downtime will begin at 3PM PDT / 5PM CDT / 7PM EDT / 10PM UTC, and will conclude after approximately 3 hours. Enchantment Stone Fell in Tempus Ends Treasure Chest in Dredgion Ends Siel's Aura 90-day Daily Gift Bundle Ends Store Update: Autumn Casual Outfit Ends Battlefield Support Event Begins Duration: October 3 - October 24 Wardrobe Slot Expansion & Outfit Sale Begins Duration: October 3 - October 24 Enchantment Stone Bundle Sales Begins Duration: October 3 - October 24 Thank you! The Aion Team

Greetings Daevas! Tomorrow we will be holding our regularly scheduled maintenance for Aion. Downtime will begin at 3PM PDT / 5PM CDT / 7PM EDT / 10PM UTC, and will conclude after approximately 2 hours. Server Stabilization Thank you! The Aion Team

Greetings Daevas! Tomorrow we will be holding our regularly scheduled maintenance for Aion Classic. Downtime will begin at 3PM PDT / 5PM CDT / 7PM EDT / 10PM UTC, and will conclude after approximately 2 hours. Daeva Pass Season 28 Ends Daeva Pass Season 29 Begins Duration: September 26 - October 24 Season Ends: October 22 Empyrean Lord's Agent Battle Drop Boost Begins Duration: September 26 - October 24 Compensation event for Empyrean Lord's Agent Battle Drop Issue Known Issues: Daeva Pass Level 36 Reward (Moonlit Hanbok Set Bundle) is missing an item name and description. Thank you! The Aion Team

Greetings Daevas, We are currently experiencing a partial outage affecting some of our servers. Our team is diligently investigating the instability in our systems, which has led to the game not functioning as expected. During this period, users may encounter disconnections and timeouts. We kindly ask for your patience as we work towards restoring normal service. We sincerely apologize for any inconvenience this issue may have caused. Best regards, The Aion Team

Greetings Daevas, We have experienced a series of server malfunctions on Integrated Servers causing various issues from September 16, 2023, to September 18, 2023. To make up for any progress lost during this downtime, we are pleased to offer the compensation items through an in-game survey. The survey will be available to characters level 81 or above until Tuesday, September 26 at 3 PM PDT, just before our scheduled maintenance. We apologize for the recent server outages that have disrupted your gameplay and our team is diligently investigating these issues to ensure smoother gameplay experiences in the future. We will continue to monitor and enhance our servers for the best experience possible. Again, we sincerely apologize for any inconvenience these issues may have caused. Thank you for your understanding and continued support. Best regards, The Aion Team

Greetings Daevas, We have experienced a series of server malfunctions causing various issues from September 16, 2023, to September 18, 2023. To make up for any progress lost during this downtime, we are pleased to offer the compensation items through an in-game survey. The survey will be available until Tuesday, September 26 at 3 PM PDT, just before our scheduled maintenance. Additionally, we are excited to announce the upcoming Jackpot Kinah Monster Event, which will commence after the scheduled maintenance on Tuesday, September 26, 2023. Jackpot Kinah Monster Event Duration: September 26 - October 3 We apologize for the recent server outages that have disrupted your gameplay and our team is diligently investigating these issues to ensure smoother gameplay experiences in the future. We will continue to monitor and enhance our servers for the best experience possible. Again, we sincerely apologize for any inconvenience these issues may have caused. Thank you for your understanding and continued support. Best regards, The Aion Team

Hello Daevas, We are aware of the recent instance and PVP server outages that prevented players from accessing certain zones, including Apsaranta. Furthermore, we discovered that BCM items were not being delivered to players' mailboxes after purchase due to similar server-related problems. These issues have been resolved, and players should now be able to enter previously disabled zones and receive purchased BCM items via mail. Our team is currently conducting a thorough investigation into the system instability that has disrupted the normal operation of the game over the past few days. We genuinely appreciate your patience during this period. Rest assured, we will keep you updated on compensation measures for any progress loss and inconvenience you may have encountered. Again, we sincerely apologize for any inconvenience this issue may have caused. Best regards, The Aion Team