theres only one reason i could think of that would kind of explain NCsofts silence, maybe they made a deal with gameforge (eu publisher) to push out the community so people would actually start on the eu server. a couple weeks ago it looked like only few players wanted to start over and move to eu. But now a majority is ready to swap because this servers future is nonexistant. Bet they will only fix or adress this when eu is out and the deal is done ...