It honestly amazes me that some of you are still surprised with NCW mismanagement. Once you realize that it's never going to change you will be able to enjoy what you have, or not enjoy it at all.
They will not improve. It's been 15+ years... please, wake up! It is what it is. Give them money to enjoy the little that they provide or leave. Only you have the power to stop yourself from giving them money for something that you don't enjoy anymore, so do it!
I know, we would love to see the game improve, BUT IT'S NOT GOING TO HAPPEN. IT WON'T! STOP!