Unfortunately @Primali y’all have waited too long to improve the environment of NA classic and many have unsubbed/refusing to play. While I understand with the employee cutbacks and everything, many feel the lack of communication and lack of attention to the players has pushed them over the edge. In order to get people back, y’all are going to need to send out incentive surveys, improved drop rates, heck maybe even the next new content (lv60 max lvl, new instance/areas, maybe even the new class) in order for many of us to come back. Improved communication as to WHY would go a long way with many players.