Roserial-DN Posted February 15, 2022 Share Posted February 15, 2022 So, you have replied to that. No one has replied about whether the Atreia pass will continue for a few days after it's done so everyone can catch up. You know some of us had extreme weather where we didn't have internet for a day or two lol. Link to comment Share on other sites More sharing options...
Clau Posted February 15, 2022 Share Posted February 15, 2022 @Rin Please talk to the team about stretching the log in rewards a little bit more. Many of us had issues in real life not being able to log in for a couple of days because of bad weather and blackouts I hope you read me and consider it. Link to comment Share on other sites More sharing options...
Estevan1998 Posted February 15, 2022 Share Posted February 15, 2022 Thank you @Rin, Aion players appreciate someone doing something they really want. Nice. Link to comment Share on other sites More sharing options...
Arhangelos Posted February 16, 2022 Share Posted February 16, 2022 5 hours ago, Clau said: @Rin Please talk to the team about stretching the log in rewards a little bit more. Many of us had issues in real life not being able to log in for a couple of days because of bad weather and blackouts I hope you read me and consider it. There was also the login issue that falsely flagged a ton of IPs with a block so people couldn't login, some people couldn't login for 1~2 days so they defo lost it. Link to comment Share on other sites More sharing options...
TimelessAngel-KT Posted February 16, 2022 Share Posted February 16, 2022 6 hours ago, Arhangelos said: My issue is that I took it on an alt because I thought it was going to be a transform, but it was a soulbound minion that my main could at least have had. But anyway if someone already got a transform, do they get another one or only those that got the minion? thanks @Rinbut i hope we got it fairly to those who got the transformation should just get the minion one thanks again for trying to save us Link to comment Share on other sites More sharing options...
Cleavage-KT Posted February 16, 2022 Share Posted February 16, 2022 To be fair to EVERYONE people that got legendary xform should receive a lvl 4 minion. Some people might want the transformation while others might want the minion . I don't care either way I just want to point out for the future please look at it from every angle and consider every aspect and make things fair or unfair for EVERYONE. We all know some people benefited more than others in past events and that's how imbalances are being created. Link to comment Share on other sites More sharing options...
Bogel Posted February 16, 2022 Share Posted February 16, 2022 1 hour ago, TimelessAngel-KT said: thanks @Rinbut i hope we got it fairly to those who got the transformation should just get the minion one thanks again for trying to save us Yes please @Rin Link to comment Share on other sites More sharing options...
Harp-KT Posted February 16, 2022 Share Posted February 16, 2022 20 hours ago, Rin said: Hello everyone, Thank you so very much for your reports. The team quickly assessed the daily login event issue after you voiced your concerns and has determined that the final reward was not functioning how it was intended to. Therefore, anyone who has claimed their 21-day login reward will ALSO receive mail for the [Event] Legendary Transformation Contract (10 Types). These contracts should arrive in your mailbox on February 23, 2022, by end of day Pacific Time. As always, we appreciate you voicing your concerns kindly so that we can investigate each situation. Thank you so much! Thanks for contacting us. While I understand the reasons for your request, the Game Support Team cannot manually offer rewards for login events nor have the option to extend event duration. We hope for your understanding on this matter. For now, we suggest waiting for updates or further announcements on the game forums. https://forums.aiononline.com/ Should you continue to experience difficulties logging in to the game though, please do give us the details so we can investigate further. Regards, Link to comment Share on other sites More sharing options...
Aion Team Rin Posted February 16, 2022 Aion Team Share Posted February 16, 2022 1 hour ago, Harp-KT said: While I understand the reasons for your request, the Game Support Team cannot manually offer rewards for login events nor have the option to extend event duration. We hope for your understanding on this matter. Hi Harp, did I understand this correctly that you try contacting Game Support for this? Unfortunately, they will not be able to help for this situation. As you quoted me, the [Event] Legendary Transformation Contract (10 Types) will arrive in your mailbox on February 23, 2022. I hope this helps clear things up! Link to comment Share on other sites More sharing options...
xTrinityStarx Posted February 16, 2022 Share Posted February 16, 2022 @Rin What people are saying is a few weeks ago the system was flagging and blocking peoples access to the game, it took a day or so to fix this, so ALOT of people missed a day not being able to claim the last reward because they wasn't able to access the game, that's why people are wanting a extention on the event, it was a NCwest tool that malfunctioned causing people to not be able to log in, support isn't the fastest at replying to tickets and fixing things. So not everyone was able to even get the 21st day reward because of that Thats the PLAYER bases concern and reason for asking for it to be extended Just yet another issue no one's listening to the players Link to comment Share on other sites More sharing options...
Arhangelos Posted February 16, 2022 Share Posted February 16, 2022 48 minutes ago, TrinityStarr-KT said: @Rin What people are saying is a few weeks ago the system was flagging and blocking peoples access to the game, it took a day or so to fix this, so ALOT of people missed a day not being able to claim the last reward because they wasn't able to access the game, that's why people are wanting a extention on the event, it was a NCwest tool that malfunctioned causing people to not be able to log in, support isn't the fastest at replying to tickets and fixing things. So not everyone was able to even get the 21st day reward because of that Thats the PLAYER bases concern and reason for asking for it to be extended Just yet another issue no one's listening to the players Exactly, I know two people who missed 1 day at least because of that issue. These "login" events need to have 1 week worth of cushion for those that might lose a day or two for any reason. I understand it is a timed event, but it is an event, not national exams with strict dates. They could at least take it into consideration for future similar events. The reward that actually mattered was the final one, the others were either meh or just OK-ish. Link to comment Share on other sites More sharing options...
Aion Team Rin Posted February 16, 2022 Aion Team Share Posted February 16, 2022 Hello everyone, thank you so much for your patience as I looked into the rest of the feedback being noted here. For the players here wanting an extension for the Login Rewards Event: I have definitely raised the flag on this situation several times as-per each of your concerns. The development team has deeply looked into it, and unfortunately, due to the event's limitations and other issues, we were unable to extend it at this time. However, your voices have not gone unheard. We have documented this situation well and are looking into how to avoid this for the future. I understand this is entirely frustrating still, but on behalf of the entire team, your words are being listened to and we are doing what we can to address it for the future. Thank you so, so much for your feedback and understanding. Please continue to express yourselves and we will continue to add this feedback up for the future. Link to comment Share on other sites More sharing options...
Arhangelos Posted February 16, 2022 Share Posted February 16, 2022 29 minutes ago, Rin said: Hello everyone, thank you so much for your patience as I looked into the rest of the feedback being noted here. For the players here wanting an extension for the Login Rewards Event: I have definitely raised the flag on this situation several times as-per each of your concerns. The development team has deeply looked into it, and unfortunately, due to the event's limitations and other issues, we were unable to extend it at this time. However, your voices have not gone unheard. We have documented this situation well and are looking into how to avoid this for the future. I understand this is entirely frustrating still, but on behalf of the entire team, your words are being listened to and we are doing what we can to address it for the future. Thank you so, so much for your feedback and understanding. Please continue to express yourselves and we will continue to add this feedback up for the future. This is good to know, thanks for this and we understand the limitations for the current event's situation. Link to comment Share on other sites More sharing options...
XlilX Posted February 24, 2022 Share Posted February 24, 2022 I have not received the mail with the transformation @Rin Link to comment Share on other sites More sharing options...
Baby-KT Posted March 2, 2022 Share Posted March 2, 2022 On 2/25/2022 at 12:52 AM, XlilX said: I have not received the mail with the transformation @Rin me toooo Link to comment Share on other sites More sharing options...
Bunnie-DN Posted March 2, 2022 Share Posted March 2, 2022 2 hours ago, Baby-KT said: me toooo Did you checked the toon that took the reward on last day. Its only on the toon that has taken reward last day for me it was like that Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.