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Unscheduled Server Maintenance - March 23, 2018


Cyan

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43 minutes ago, PokeALot-DN said:

Honestly idky you guys are complaining and whining? Events are just something to give us a little boost, you can't complain when your getting something for free. Yes you spent time farming, but in all honestly you guys just wanted to take advantage of the bugged prices at first. Cyan also mentioned this was the first time for this event, and they are taking all the statistics for next year? Basically all im seeing are people complaining because they cant take advantage of an event and get items easily. I know getting stuff easily is wonderful, but cmon guys, no need to get all upset over something like this. Just move on and play the game or not and just grind for your gear. Thats how its supposed to be and stop taking them for granted over "events". Seriously. 

The prices were NOT "bugged". Due to failure on NC's preparing or testing, they did not notice loot was set for League and not for Group. That is not a bug, that is an oversight on NC's part and now the players are paying the price.

If you think people are just "complaining because they cant take advantage of an event and get items easily." You have no idea what you're talking about nor have you been reading.

  • Players are upset that we are paying for NC's mistake and they are further widening the p2w gap.
  • This event was supposed to help more causal players catch up and with prices being raised to 25x their original value, again not a bug - failure on NC's part to test.
  • Furthermore, we are upset that NC is HIDING from the upset they knew this would cause. They are making it worse by ignoring us and not giving us an answer.
  • We are also tired of our voices not ever being listened to. This isn't just a handful of people upset, it's the entire community - even people who are already maxed out on gear.
  • They adjusted prices based on the first few days of data gathering, basing it off activity in the Eye, yet they do not account for activity after adjusted prices were released (aka the eye/event being dead).
  • To add to that, they release ANOTHER pay to win event. First, they make prices from omegas and temperings an abhorrent increase (unobtainable to the average player), then they make them available via Wallet? That's a strong "F*** you" to the community.
     

No one is asking for a handout, just to have our voices heard and not pay the price (again) for NC's failure.

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4 minutes ago, Noona-DN said:

The prices were NOT "bugged". Due to failure on NC's preparing or testing, they did not notice loot was set for League and not for Group. That is not a bug, that is an oversight on NC's part and now the players are paying the price.

If you think people are just "complaining because they cant take advantage of an event and get items easily." You have no idea what you're talking about nor have you been reading.

  • Players are upset that we are paying for NC's mistake and they are further widening the p2w gap.
  • This event was supposed to help more causal players catch up and with prices being raised to 25x their original value, again not a bug - failure on NC's part to test.
  • Furthermore, we are upset that NC is HIDING from the upset they knew this would cause. They are making it worse by ignoring us and not giving us an answer.
  • We are also tired of our voices not ever being listened to. This isn't just a handful of people upset, it's the entire community - even people who are already maxed out on gear.
  • They adjusted prices based on the first few days of data gathering, basing it off activity in the Eye, yet they do not account for activity after adjusted prices were released (aka the eye/event being dead).
  • To add to that, they release ANOTHER pay to win event. First, they make prices from omegas and temperings an abhorrent increase, then they make them available via Wallet? That's a strong "F*** you" to the community.
     

No one is asking for a handout, just to have our voices heard and not pay the price (again) for NC's failure.

This right here. I agree with, @Cyan can release a statement ( because we all know your reading and bluntly ignoring us rudely.)or one of the other ones NEED to stop hiding and say something. No one wants Free gear or you guys to hand it out in a survey what we would like is the prices lowered alittle bit. Farming stopped completely for the most part, Honestly, the longer you guys ignore the voices the worse it is becoming, @Noona-DN makes excellent points and is spot on. not only is this a f** you to the face its also a "WE don't care about you guys."  

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2 minutes ago, Maleficent-DN said:

This right here. I agree with, @Cyan can release a statement ( because we all know your reading and bluntly ignoring us rudely.)or one of the other ones NEED to stop hiding and say something. No one wants Free gear or you guys to hand it out in a survey what we would like is the prices lowered alittle bit. Farming stopped completely for the most part, Honestly, the longer you guys ignore the voices the worse it is becoming, @Noona-DN makes excellent points and is spot on. not only is this a f** you to the face its also a "WE don't care about you guys."  

yas queen slayyyyyyyy~

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15 hours ago, Cyan said:

We understand the new costs are a bit higher than they were initially, but as there's potentially upwards of 200 players per faction gathering these items, the costs had to be raised.

Thank you for saving us from POTENTIALLY 200 players by splitting in face other 600-700, lol.

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Can people just stop with all this QQ? It's obvious you all don't agree with it, but for some it's actually pretty reasonable.
Food for thought, if they did keep the prices the same, and everyone got say 100 omegas a day, and all their level 80 AP gear, and have a large stock hold of omegas, and tempering left over, what would people have to work for? You'd easily be able to get your lv 80 gear in a day, a week, and probably as many alts you wanted in the months time. Every other event would later become pointless because nobody would need anything after this event, and omegas would then become so dirt cheap, that no one would really profit from it, no one would buy it off the bcm, because it won't be that needed. Other events that would offer it would more than likely barely be played. People would quit faster than they are now because they' d have nothing to work for. Increasing the prices were fair, if you're so unhappy with the decision they made, instead of blaming them why not look at the people who farmed so much in the eye and got and over flow of gold protectorate coins, that made them think everyone was farming their butts off and a price as low as say 50 or 75 would still cause a potential problem.
It's so sad people can't see that part. Even when they explain their reasoning, no on accepts it because they wanna rage they weren't handed stuff easily, this isn't the only event you'll get omegas or upgraded materials from, we've had a fair share of crappy events, why not just label this as another one, or try to enjoy the eye for what it was, PvP, not mindless zombie farming fatties.

It's beyond childish the way some people are acting.

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7 minutes ago, 2s34A172-DN said:

Can people just stop with all this QQ? It's obvious you all don't agree with it, but for some it's actually pretty reasonable.
Food for thought, if they did keep the prices the same, and everyone got say 100 omegas a day, and all their level 80 AP gear, and have a large stock hold of omegas, and tempering left over, what would people have to work for? You'd easily be able to get your lv 80 gear in a day, a week, and probably as many alts you wanted in the months time. Every other event would later become pointless because nobody would need anything after this event, and omegas would then become so dirt cheap, that no one would really profit from it, no one would buy it off the bcm, because it won't be that needed. Other events that would offer it would more than likely barely be played. People would quit faster than they are now because they' d have nothing to work for. Increasing the prices were fair, if you're so unhappy with the decision they made, instead of blaming them why not look at the people who farmed so much in the eye and got and over flow of gold protectorate coins, that made them think everyone was farming their butts off and a price as low as say 50 or 75 would still cause a potential problem.
It's so sad people can't see that part. Even when they explain their reasoning, no on accepts it because they wanna rage they weren't handed stuff easily, this isn't the only event you'll get omegas or upgraded materials from, we've had a fair share of crappy events, why not just label this as another one, or try to enjoy the eye for what it was, PvP, not mindless zombie farming fatties.

It's beyond childish the way some people are acting.

we can enjoy pvp with ppl +30 abiss set.... -.-

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I honestly kind of get from the p2w power event that maybe none of this was an accident. Maybe they are trying to kill the game because they don't see 6.0 working out here. Right now I fail to see how this event calms us in the state we are right now which is angry as hell. This is like having your house on fire, running out and instead of calling the firemen or getting water, you run back into the house with gasoline poured all over you and tnt strapped to your waist. When a company can't understand that if you make your customers happy they will want to show you how happy they are by spending.  That company doesn't deserve to have their customers or be in business. We know the cheaper prices were ridiculous we want to gear up but we're not unreasonable. Again everything everyone suggested was far better than what they did which was to basically go " But we want you to buy those items from us. Welp Aion is truly dead now.

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im about to log the game now and im pretty scared to see all those people complaining here.. bend to their trick and go buy at BCM..

clean up the broker is completely same story..  you create a demand, people that dont cared to be mistreated the way we are, will go on BMC and fill up the broker again.

Want to protest? Ignore this  power up  thing totally.

lets just pass from the  "omg so much contribution first time event that they didnt even know how to reward us" to " nobody cares of your items in the bcm"

But..... its not going to happen. 

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Ok number from danaria. but is ok if we can pay for all the omegas and temperings that we want?

 We can get all the gear in just 1 week now if we pay for it. So the only bad thing is to get everything for free. 

The game will be changed a lot on 6.0. Almost all our things will be useless then. We used to have a lot of manastones and enchantment stones on the broker for much lower prices and nobody died. 

Saying that everyone can get the gear with just some omegas and soulstones is not right. We still need the AP and medals. One of them is not tradeable. So, even with hundreds of soulstones, I can not have the endgame gear. I will still need to farm AP for so long for it. And that is cool. It is supposed to be like that. Having the omegas wont give you a gear. You still need to get the gear. And having a lot of omegas will encourage more people to do more runs on BoS and CoE to get the gear and the upgrading stones. 

I am ok about having a lot of events with low rewards. It is ok. Not everytime we need to get something nice. And actually sometimes a lot of rewards can be a bad thing to the game. But here is about honor. They added that event in that way, Maybe wasn´t totally right, yet, wasn´t the worst calculated event they made. But this time they modified the event just cause they realized that in that way they can not get money from us this week with the items in BCM. They think we are fools when they said that all this situation was to protect us. 

And thats the real point here. They are understimating us. They are not keeping their word. They are making fun of us. Even with a totally flood of omegas we can survive (we have survived so many crisis in Aion), but how we can accept this disrespect to us. 

And even if we think about whta korea did with the omegas at 6.0, that does not mean that we will have the same. And even if that day we have so many of them collected (and actually we can do that cause we have information many months in advance compared with Korea), the exchange rates can be modified that day to fit with our situation. 

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NCNA staff, in my ignorance, allow me to understand one thing:
 

Last month, during the enchanting event, when it became known the quantity of Omegas/Temperings/stigmas used were grossly miscalculated, with the community achieving all the rewards during the very first days, why didn't you took down these items from BCM with "economy concerns"?

 

For the record, let's freshen up some minds. A post from Febuary 9:

 

Cyan1.jpg

 

And especially, take a look at the dates. This event started Febuary 7, as everyone can check main page:

 

powerup.jpg

 

So now, in a space of two days, players did use more than 130k of the items, including those acquired via BCM, and there's no taking down for economy in this case. Why?

 

Not only that, but check final count of such: 

 

Cyan2.jpg

 

Posted Febuary 20. Two weeks later. Celebrating 330k achieved during the period. Pay attention to such quantity.

So now, to my sheer stupidity, please explain, where were all the emergence maintenances and taking downs when it was about people buying from store?

This event did throw in market an incredible amount of items as well. 

 

 

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@Cyan Is this some kind of sick joke? LETS TAKE AWAY THE GOOD NON PTW EVENT AND REPLACE IT WITH A PTW EVENT.  You didn't even announce that this was going to be activated.  The non ptw people never had time to stock up omegas or temperings to actually use this event because you have not given us a non ptw farmable event.

Please answer the community, what the (blank) was going through your (managements) mind?  Do you actually wish that the maybe 20 or less really ptw people will be the only ones playing this game?

I truly am speechless

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3 hours ago, KallSu-KT said:

I don't want to talk in particular about this event (and honestly I didn't expect such a huge amount of raging posts/threads about it), but probably that's because this sum up with many other previous episodes, and now people just exploded. It had to happen (again) sooner or later.

Aly is right when she talks about the source of this problem. It was impossibile to solve it for the best, for everyone. This simply hadn't to happen. But let's stop to say "someone".

Gideon is the Associate Producer of this game. Too many times a major patch/event has been imported in NA without the relative fix. If Korea releases a patch and discovers that there's a major bug that gets fixed after 2 weeks, why don't we also import the fix together with the patch? This is just being lazy and careless towards your customers. He's not responsible for not knowing enough the game, but he's responsible for not talking enough with NCSoft.

Nic had to leave the GF, after that the community constantly blamed him for the poor decisions taken by the GameForge. He did right, it was his responsability.

Stop addressing to Gideon like if he were a simple Community Manager, he's not.

I don't feel its acceptable that the Associate Producer / Head GM has a rather large lack of knowledge when it comes to Aion, not only Aion but being out of touch with the player base that he is supposed to be assisting with managing.  The Head GM's before him have had extensive knowledge of Aion and game mechanics and also interacted with the community in the game not just making forum threads after mistakes.  Kind of like how our CM's can not respond to forum pm's. This has been a build-up of frustrations over year(s), not just day(s), week(s) or even month(s), patch(es) or even event(s).  Poor decisions from NCWEST is what has lead us to this point, not my doing, or any other players doing.  Why else hide from the community? Why else try and ninja in more p2w items and ninja enchanting buffs.  This just shows how out of touch NCWEST is with the community of Aion and the game itself. 

Let me simplify this, I didn't completely or even play a hand in destroying this event nor did any other player.  No player in the past has destroyed events, that's all on NCWEST and their lack of knowledge and caring for the Aion community.  Too long we all have sat back and just said well I still have hope that this will happen or these things will change, and look where that got us today?  GM's/support staff with their year(s) old copy and paste responses, and who have no knowledge of Aion.  For year(s) we have dealt with this bs. For year(s) we have asked for a working website, look at how outdated it is.  We have been dealing with this for years, of NCWEST not caring and being more greedy now than ever.  I think its about time that we get GM's and support staff that one respond in a timely manner including the forums, and who show they care and have knowledge beyond the basics of Aion.  Look at other companies such a Blizzard, who have live support staff and support contacts you back professionally in a matter of minutes, not hours or days.  If a GM or CM thinks making yet another forum thread or putting up more p2w items is going to magically soothe the rightfully so anger and distrust being shown, it's not. As someone mentioned earlier that's just a ploy/tactic to draw our attention elsewhere.  

In my opinion, we need better GM's and support staff that will actually respond and have the knowledge, after all, what we have now is why we are in this mess in the first place.  Kudos to those who have canceled their sub and are standing strong with not purchasing any ncoin and who are seeing right thru this bs p2w scheme that is going on right now. Hopefully, that integrity lasts a lot longer than 40 days.

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LOL u think giving us buffs and stocking bcm with omegas and tempering is helping? How f ucking stupid are you guys at Ncsoft?? Should u guys even being running this game? There are people in this game that would run it so much better than you, its sad. RIP Aion 2018. It was good while it lasted, didnt expect it to die so fast. 

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