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Daeva Dash repeatable quest


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@Cyan

Hello, just as a FYI, the repeatable quest from the event (which is supposed to give 1 key after 5 runs) doesn’t work. After doing the quest 5 times, it gives the normal reward (running scroll), doesn’t give a key, and resets to 5 remaining times. 

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6 hours ago, Cyan said:

Hey all, we've reported this issue to the devs as well. If we can get it added by the next maintenance we will be sure to do so. 

Thank you.

Oh yes that's great, did you also escalate this to Customer Support so that they don't give us the run around when we submit tickets for our missing keys.

A possibility of getting the issue fixed by next maintenance sounds great till you realize each account holder with 8 lvl 51+ characters can complete this quest 13 - 27 times this week (non-boost vs boost) That is 2-5 keys per character or a total of 16-40 keys per account.

Is Support ready to compensate the affected playerbase?

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Sent in a ticket:

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Hello again,

Thanks for the update. Unfortunately, we are unable to offer restoration or provide compensation in this case, since this issue is still being investigated. For now, I can only advise you to keep an eye on our Official Forums and Websites for up-to-date news and announcements:

Website: http://na.aiononline.com/en/
Forums: http://forums.aiononline.com/

If you have any other questions, please let me know and I will be happy to assist you.

Regards,

GM Baerath
NCSOFT Support Team

As expected getting the run around. What is left to investigate? What happens when next week, the last week of the event, they are unable to provide a fix for the issue?

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