SoloHealer-KT Posted May 20, 2018 Share Posted May 20, 2018 I GOT THAT ERROR WHAT IS SOULD DO?? << OS >> OS Version : Unknown Windows Version ServicePack : none Major Minor Build Version : 6.2.9200 << System >> 64bit OS Page Size : 4096 B Active Processor Mask : 15 Number Of Processor : 4 Processor Type : 8664 Processor Level : 6 Processor Revision : 15620 Processor Speed : 1995 MHz << Memory >> 45% of memory in use. Total Physical Memory : 2047 MB Avail Physical Memory : 2047 MB Total Paging File : 4095 MB Avail Paging File : 3474 MB Total User Address Space : 2047 MB Avail User Address Space : 1956 MB << Disk Storage >> Drive Name : C:\ Volume Name : Total Byte : 292.97 GB Used Byte : 43.78 GB Available Byte : 249.19 GB Drive Name : D:\ Volume Name : Total Byte : 172.24 GB Used Byte : 0.11 GB Available Byte : 172.13 GB << Dns Query >> Update Server (1) Name : updater.nclauncher.ncsoft.com Address : 136.226.40.1 (2) Name : updater.nclauncher.ncsoft.com Address : 0.75.41.1 (3) Name : updater.nclauncher.ncsoft.com Address : 192.75.41.1 Repository Server (1) Name : aion.patcher.ncsoft.com Address : 232.152.39.1 (2) Name : aion.patcher.ncsoft.com Address : 56.66.40.1 (3) Name : aion.patcher.ncsoft.com Address : 8.64.40.1 DNS Server Address: 192.168.0.1 Mask : 255.255.255.255 << FileInfoFile Hash Value >> File Name : FileInfoMap_AION_190.dat.zip Hash Value : 08c97968622e8021f95d53f6eca77c105303361f File Name : FileInfoMap_AION_190.dat Hash Value : 6de00e9bea70bfd6c5f2344afcc1121e7ba92a5b << Error Message >> [Update Error] Cannot download file. Please restart the Launcher. If this problem persists, contact Customer Support at htt Link to comment Share on other sites More sharing options...
Squid Posted May 20, 2018 Share Posted May 20, 2018 I think it is a new issue with the patcher/windows 10s most recent update. I reinstalled my computer and was re-installing Aion and i get the same issue. Link to comment Share on other sites More sharing options...
Lyssarian-KT Posted May 20, 2018 Share Posted May 20, 2018 and the same for me only the error is called E02018 trying to download aion on a diffrent machine and even a diffrent ISP but the problem stays the same if you restart the launcher a couple times in the end it comes down to only 1 file not being downloaded Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted May 20, 2018 Share Posted May 20, 2018 5 hours ago, HealingSquid-KT said: I think it is a new issue with the patcher/windows 10s most recent update. I reinstalled my computer and was re-installing Aion and i get the same issue. 3 hours ago, Axanar-DN said: and the same for me only the error is called E02018 trying to download aion on a diffrent machine and even a diffrent ISP but the problem stays the same if you restart the launcher a couple times in the end it comes down to only 1 file not being downloaded If it's the shugofemale file: Download this https://drive.google.com/file/d/0BykLPkSQSO45Y2xVdXNBU2d1UlE/view?usp=drivesdk (sorry it's 12GB; it's the whole folder) Extract to main Aion folder (not $Patch$ folder) Run launcher again Hopefully that fixes shugofemale error. (also send a ticket to Support to let them know you're getting the error. Nothing they tell you will likely help, but it helps them track it) It's on NCsoft's side. Link to comment Share on other sites More sharing options...
Lyssarian-KT Posted May 20, 2018 Share Posted May 20, 2018 3 hours ago, Cheesecake-DN said: If it's the shugofemale file: Download this https://drive.google.com/file/d/0BykLPkSQSO45Y2xVdXNBU2d1UlE/view?usp=drivesdk (sorry it's 12GB; it's the whole folder) Extract to main Aion folder (not $Patch$ folder) Run launcher again Hopefully that fixes shugofemale error. (also send a ticket to Support to let them know you're getting the error. Nothing they tell you will likely help, but it helps them track it) It's on NCsoft's side. thx downloading it now let you know if it works when done Link to comment Share on other sites More sharing options...
Lyssarian-KT Posted May 20, 2018 Share Posted May 20, 2018 3 hours ago, Cheesecake-DN said: If it's the shugofemale file: Download this https://drive.google.com/file/d/0BykLPkSQSO45Y2xVdXNBU2d1UlE/view?usp=drivesdk (sorry it's 12GB; it's the whole folder) Extract to main Aion folder (not $Patch$ folder) Run launcher again Hopefully that fixes shugofemale error. (also send a ticket to Support to let them know you're getting the error. Nothing they tell you will likely help, but it helps them track it) It's on NCsoft's side. thx Cheesecake it worked now downloading stage 2 and more but at least i am past the first stage just one answer from you and i can continue was allready 1 day busy with sending in stuf and like you said nothing they ask or do helps me Link to comment Share on other sites More sharing options...
Aion Team Cyan Posted May 22, 2018 Aion Team Share Posted May 22, 2018 For those experiencing the patching issue, our network team has been investigating the cause. We hope to have it all back up and working soon. I'll reply back to this thread when we believe the issue has been resolved. Thank you. Link to comment Share on other sites More sharing options...
Shove-KT Posted May 22, 2018 Share Posted May 22, 2018 2 hours ago, Cyan said: For those experiencing the patching issue, our network team has been investigating the cause. We hope to have it all back up and working soon. I'll reply back to this thread when we believe the issue has been resolved. Thank you. So, what was the update for today? Link to comment Share on other sites More sharing options...
Wynds-DN Posted May 22, 2018 Share Posted May 22, 2018 Here is what helped me: Right click on the AION desktop icon choose PROPERTIES Then choose the COMPATIBILITY TAB Then under COMPATIBILITY MODE, choose WINDOWS 7 SAVE and CLOSE I reloaded AION, twice, copied the OBJECTS file NCSOFT recommended, NONE OF IT WORKED. If I would have done this in the beginning, it would have saved me 18 hours of copying, downloading and FRUSTRATION. And it would have taken me 30 seconds. Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted May 22, 2018 Share Posted May 22, 2018 By the lack of messages this morning, I think they might have fixed the objects folder problem in the last 12 hours. : x Link to comment Share on other sites More sharing options...
Wynds-DN Posted May 22, 2018 Share Posted May 22, 2018 The OBJECTS folder stopped me from downloading the game. It was the compatibility that stopped me from launching the game. I hoped they fixed both of them! Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted May 22, 2018 Share Posted May 22, 2018 Ohhhhhh, compatibility is its own kettle of fish to deal with since it's random who's affected by it. Link to comment Share on other sites More sharing options...
BeMagnificentt-DN Posted May 22, 2018 Share Posted May 22, 2018 so i tried to play the game and it said e02018... and when i tried to log into the forums it sent me to some at&t page (?????) same thing on my phone .... when i tried play a game on steam it wouldnt let me so i realized that if i couldnt log on on my phone or my computer i thought maybe it was my wifi.... so i turned it off and connected to my phones hotspot and now i can log in and i can update the game.... idk if this was a problem only i was getting or something. but when i logged in on the launcher and on the forums it made me use a confirm code because this was an "unathutorized ip" sooo idkk. i didnt launch the game yet because im scared i might get hacked or something so someone confirm pls Link to comment Share on other sites More sharing options...
Forgotten-DN Posted May 23, 2018 Share Posted May 23, 2018 When you disconnected your WiFi, your ISP reassigned a different IP to your networking device. Just reconfirm and login as you normally would. Link to comment Share on other sites More sharing options...
Kailor-DN Posted May 23, 2018 Share Posted May 23, 2018 Yep, just verify the new IP and go on. mine does that periodically since my ISP uses dynamic IP Addresses (it changes at random intervals.) Link to comment Share on other sites More sharing options...
CorreQteViolo-KT Posted July 1, 2018 Share Posted July 1, 2018 buen dia a todos: yo tengo un problema que cuando ya le doy a "play game", esto despues de poner mis usuario y clave... se cierra (ya lo reinstale y descargue 2 veces y sigue con el mismo problema, esto hace 1 semana ya) tengo window 10 en mi otra compu window 7 corre normal Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted July 1, 2018 Share Posted July 1, 2018 30 minutes ago, CorreQteViolo-KT said: buen dia a todos: yo tengo un problema que cuando ya le doy a "play game", esto despues de poner mis usuario y clave... se cierra (ya lo reinstale y descargue 2 veces y sigue con el mismo problema, esto hace 1 semana ya) tengo window 10 en mi otra compu window 7 corre normal Go to NCsoft/Aion/bin64 folder Rename aion.bin file to aion.bin.old Try launching game again. If no work, right-click Aion Click Properties Click Compatibility Click "Run this program in compatibility mode for:" Select Windows 8 Link to comment Share on other sites More sharing options...
CorreQteViolo-KT Posted July 2, 2018 Share Posted July 2, 2018 gracias por la ayuda , pero ise lo que me dijiste y me sale " cannot regist xigncode module" Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted July 2, 2018 Share Posted July 2, 2018 17 minutes ago, CorreQteViolo-KT said: gracias por la ayuda , pero ise lo que me dijiste y me sale " cannot regist xigncode module" :(! Right-click Aion. Click "Run as Administrator." If no work, Try disabling Windows Defender and see if you can get Aion to launch. If no work, the only other "solution" I heard was to uninstall Microsoft Windows 10 Feature Update 1803. I'm sorry I don't have a good fix for this one. Link to comment Share on other sites More sharing options...
CorreQteViolo-KT Posted September 8, 2018 Share Posted September 8, 2018 q tengas todos un buen dia ayudenme con este problema, me sale ni bien entro al juego dice (no hay disco en la unidad. inserte un disco en la unidad /Device / Harddisk4/ DR4) Link to comment Share on other sites More sharing options...
Cheesecake-DN Posted September 8, 2018 Share Posted September 8, 2018 9 hours ago, CorreQteViolo-KT said: q tengas todos un buen dia ayudenme con este problema, me sale ni bien entro al juego dice (no hay disco en la unidad. inserte un disco en la unidad /Device / Harddisk4/ DR4) Restart computer; try again? Only fix I found is risky for noob computer user. D: Link to comment Share on other sites More sharing options...
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