Jump to content
Sign in to follow this  
SoloHealer-KT

Aion e02012 ERROR HELP

Recommended Posts

I GOT THAT ERROR WHAT IS SOULD DO??

<< OS >>
OS Version : Unknown Windows Version
ServicePack : none
Major Minor Build Version : 6.2.9200

<< System >>
64bit OS
Page Size : 4096 B
Active Processor Mask : 15
Number Of Processor : 4
Processor Type : 8664
Processor Level : 6
Processor Revision : 15620
Processor Speed : 1995 MHz

<< Memory >>
45% of memory in use.
Total Physical Memory : 2047 MB
Avail Physical Memory : 2047 MB
Total Paging File : 4095 MB
Avail Paging File : 3474 MB
Total User Address Space : 2047 MB
Avail User Address Space : 1956 MB

<< Disk Storage >>
Drive Name : C:\
Volume Name :
Total Byte : 292.97 GB
Used Byte : 43.78 GB
Available Byte : 249.19 GB

Drive Name : D:\
Volume Name :
Total Byte : 172.24 GB
Used Byte : 0.11 GB
Available Byte : 172.13 GB


<< Dns Query >>
Update Server
(1)
Name : updater.nclauncher.ncsoft.com
Address : 136.226.40.1
(2)
Name : updater.nclauncher.ncsoft.com
Address : 0.75.41.1
(3)
Name : updater.nclauncher.ncsoft.com
Address : 192.75.41.1


Repository Server
(1)
Name : aion.patcher.ncsoft.com
Address : 232.152.39.1
(2)
Name : aion.patcher.ncsoft.com
Address : 56.66.40.1
(3)
Name : aion.patcher.ncsoft.com
Address : 8.64.40.1


DNS Server

Address: 192.168.0.1
Mask : 255.255.255.255


<< FileInfoFile Hash Value >>
File Name : FileInfoMap_AION_190.dat.zip
Hash Value : 08c97968622e8021f95d53f6eca77c105303361f
File Name : FileInfoMap_AION_190.dat
Hash Value : 6de00e9bea70bfd6c5f2344afcc1121e7ba92a5b

<< Error Message >>
[Update Error] Cannot download file.
Please restart the Launcher. If this problem persists, contact Customer Support at htt

Share this post


Link to post
Share on other sites

I think it is a new issue with the patcher/windows 10s most recent update. I reinstalled my computer and was re-installing Aion and i get the same issue.

Share this post


Link to post
Share on other sites

and the same for me only the error is called E02018

trying to download aion on a diffrent machine and even a diffrent ISP but the problem stays the same 

if you restart the launcher a couple times in the end it comes down to only 1 file not being downloaded

 

 

Share this post


Link to post
Share on other sites
5 hours ago, HealingSquid-KT said:

I think it is a new issue with the patcher/windows 10s most recent update. I reinstalled my computer and was re-installing Aion and i get the same issue.

 

3 hours ago, Axanar-DN said:

and the same for me only the error is called E02018

trying to download aion on a diffrent machine and even a diffrent ISP but the problem stays the same 

if you restart the launcher a couple times in the end it comes down to only 1 file not being downloaded

 

 

If it's the shugofemale file:

Download this

https://drive.google.com/file/d/0BykLPkSQSO45Y2xVdXNBU2d1UlE/view?usp=drivesdk (sorry it's 12GB; it's the whole folder)

Extract to main Aion folder (not $Patch$ folder)

Run launcher again

Hopefully that fixes shugofemale error.

(also send a ticket to Support to let them know you're getting the error. Nothing they tell you will likely help, but it helps them track it)

 

It's on NCsoft's side.

Share this post


Link to post
Share on other sites
3 hours ago, Cheesecake-DN said:

 

If it's the shugofemale file:

Download this

https://drive.google.com/file/d/0BykLPkSQSO45Y2xVdXNBU2d1UlE/view?usp=drivesdk (sorry it's 12GB; it's the whole folder)

Extract to main Aion folder (not $Patch$ folder)

Run launcher again

Hopefully that fixes shugofemale error.

(also send a ticket to Support to let them know you're getting the error. Nothing they tell you will likely help, but it helps them track it)

 

It's on NCsoft's side.

thx downloading it now let you know if it works when done

 

Share this post


Link to post
Share on other sites
3 hours ago, Cheesecake-DN said:

 

If it's the shugofemale file:

Download this

https://drive.google.com/file/d/0BykLPkSQSO45Y2xVdXNBU2d1UlE/view?usp=drivesdk (sorry it's 12GB; it's the whole folder)

Extract to main Aion folder (not $Patch$ folder)

Run launcher again

Hopefully that fixes shugofemale error.

(also send a ticket to Support to let them know you're getting the error. Nothing they tell you will likely help, but it helps them track it)

 

It's on NCsoft's side.

thx Cheesecake it worked now downloading stage 2 and more but at least i am past the first stage 

just one answer from you and i can continue was allready 1 day busy with sending in stuf and like you said

nothing they ask or do helps me 

Share this post


Link to post
Share on other sites
Cyan   

For those experiencing the patching issue, our network team has been investigating the cause. We hope to have it all back up and working soon. I'll reply back to this thread when we believe the issue has been resolved. 

Thank you.

Share this post


Link to post
Share on other sites
Shove-KT   
2 hours ago, Cyan said:

For those experiencing the patching issue, our network team has been investigating the cause. We hope to have it all back up and working soon. I'll reply back to this thread when we believe the issue has been resolved. 

Thank you.

So, what was the update for today?

Share this post


Link to post
Share on other sites
Wynds-DN   

Here is what helped me:

Right click on the AION desktop icon

choose PROPERTIES

Then choose the COMPATIBILITY TAB

Then under COMPATIBILITY MODE, choose WINDOWS 7

SAVE and CLOSE

I reloaded AION, twice, copied the OBJECTS file NCSOFT recommended, NONE OF IT WORKED.  If I would have done this in the beginning, it would have saved me 18 hours of copying, downloading and FRUSTRATION.  And it would have taken me 30 seconds.

Share this post


Link to post
Share on other sites

By the lack of messages this morning, I think they might have fixed the objects folder problem in the last 12 hours. : x

Share this post


Link to post
Share on other sites
Wynds-DN   

The OBJECTS folder stopped me from downloading the game.  It was the compatibility that stopped me from launching the game.  I hoped they fixed both of them!

Share this post


Link to post
Share on other sites

so i tried to play the game and it said e02018... and when i tried to log into the forums it sent me to some at&t page (?????) same thing on my phone ....

when i tried play a game on steam it wouldnt let me

 

so i realized that if i couldnt log on on my phone or my computer i thought maybe it was my wifi.... so i turned it off and connected to my phones hotspot and now i can log in and i can update the game.... idk if this was a problem only i was getting or something. but when i logged in on the launcher and on the forums it made me use a confirm code because this was an "unathutorized ip" sooo idkk. i didnt launch the game yet because im scared i might get hacked or something so someone confirm pls

Share this post


Link to post
Share on other sites

When you disconnected your WiFi, your ISP reassigned a different IP to your networking device. Just reconfirm and login as you normally would.

Share this post


Link to post
Share on other sites

Yep, just verify the new IP and go on. mine does that periodically since my ISP uses dynamic IP Addresses (it changes at random intervals.)

Share this post


Link to post
Share on other sites

buen dia a todos:
yo tengo un problema que cuando ya le doy a "play game", esto despues de poner mis usuario y clave... se cierra (ya lo reinstale y descargue 2 veces y sigue con el mismo problema, esto hace 1 semana ya) tengo window 10

en mi otra compu window 7 corre normal

Share this post


Link to post
Share on other sites
30 minutes ago, CorreQteViolo-KT said:

buen dia a todos:
yo tengo un problema que cuando ya le doy a "play game", esto despues de poner mis usuario y clave... se cierra (ya lo reinstale y descargue 2 veces y sigue con el mismo problema, esto hace 1 semana ya) tengo window 10

en mi otra compu window 7 corre normal

Go to NCsoft/Aion/bin64 folder

Rename aion.bin file to aion.bin.old

Try launching game again.

ajaMwEn.png

 

 

 

If no work, right-click Aion

Click Properties

Click Compatibility

Click "Run this program in compatibility mode for:"

Select Windows 8

 

Share this post


Link to post
Share on other sites
17 minutes ago, CorreQteViolo-KT said:

 

gracias por la ayuda , pero ise lo que me dijiste y me sale 
" cannot regist xigncode module" 

 

:(! 

Right-click Aion. Click "Run as Administrator."

 

If no work, Try disabling Windows Defender and see if you can get Aion to launch.

 

If no work, the only other "solution" I heard was to uninstall Microsoft Windows 10 Feature Update 1803. :( 

 

I'm sorry I don't have a good fix for this one. :( 

Share this post


Link to post
Share on other sites

q tengas todos un  buen dia
ayudenme con este problema, me sale ni bien entro al juego 
dice (no hay disco en la unidad. inserte un disco en la unidad /Device / Harddisk4/ DR4)

Share this post


Link to post
Share on other sites
9 hours ago, CorreQteViolo-KT said:

q tengas todos un  buen dia
ayudenme con este problema, me sale ni bien entro al juego 
dice (no hay disco en la unidad. inserte un disco en la unidad /Device / Harddisk4/ DR4)

Restart computer; try again?

Only fix I found is risky for noob computer user. D:

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×