Gendry-KT Posted September 9, 2018 Share Posted September 9, 2018 My screen keeps blanking out to black or to the NCSoft logo during battles with mobs. Any suggestions?? Link to comment Share on other sites More sharing options...
Vantheria-DN Posted September 10, 2018 Share Posted September 10, 2018 I don't know if this is your issue, but when that happens to me, it usually means my Nvidia driver has an update that I need to install. So check your graphics card to see if there's an update. Link to comment Share on other sites More sharing options...
Gendry-KT Posted September 11, 2018 Author Share Posted September 11, 2018 mine is a Ryzen 3 w/radeon graphics and I has no idea how it updates. LOL Link to comment Share on other sites More sharing options...
Vantheria-DN Posted September 11, 2018 Share Posted September 11, 2018 11 hours ago, Gendry-KT said: mine is a Ryzen 3 w/radeon graphics and I has no idea how it updates. LOL Okay so I'm not suuuuper tech savvy (read: I have no idea what I'm doing half the time), but like on my Nvidia card, there's a program on my computer that is basically a control panel for the graphics card. It's possible AMD has something similar for the Radeon graphics cards. However, you might also check the AMD support section of the site: https://www.amd.com/en/support and select your graphics card and it will search for drivers. Again, I don't know if this is ACTUALLY your issue, but it's worth checking. Link to comment Share on other sites More sharing options...
Shoenfein-DN Posted November 5, 2018 Share Posted November 5, 2018 Other people are complaining about this issue, and I'm having it too. All my drivers are up to day, so that's not the issue. It's new since the patch. Screen goes completely black and game halts, for a literal second, normally during skills that cause screen shake ("big impact" skills). Link to comment Share on other sites More sharing options...
GenericUser19944 Posted November 5, 2018 Share Posted November 5, 2018 I am having that all the time on my chanter, this bug only happens at battles and specific skills, any way to fix this? Link to comment Share on other sites More sharing options...
Gendry-KT Posted November 10, 2018 Author Share Posted November 10, 2018 I am still having the same issue with only my Chanter class toons. anyone figure out a fix yet? Link to comment Share on other sites More sharing options...
Gendry-KT Posted November 12, 2018 Author Share Posted November 12, 2018 On 9/11/2018 at 6:40 AM, Vantheria-DN said: Okay so I'm not suuuuper tech savvy (read: I have no idea what I'm doing half the time), but like on my Nvidia card, there's a program on my computer that is basically a control panel for the graphics card. It's possible AMD has something similar for the Radeon graphics cards. However, you might also check the AMD support section of the site: https://www.amd.com/en/support and select your graphics card and it will search for drivers. Again, I don't know if this is ACTUALLY your issue, but it's worth checking. Okay so I has a Ryzen 3 and Radeon RX550. I updated the drivers and changed to enhanced sync. ALL IS RIGHT IN THE WORLD NOW!!!! Thanks for the suggestion Vantheria-DN!!! Link to comment Share on other sites More sharing options...
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