Yubin-KT Posted September 27, 2018 Share Posted September 27, 2018 Im not one to come to the forums to complain or to express my deep feelings about Ncsoft support but this time I think its just too much to just keep it for myself. So today I tried to log in and it said my password was wrong so I thought maybe I forgot about it since I had not logged in for a while so I tried to recover it and my email was not even registered . So it seems my account doesnt exist anymore and ive always been carefull as to what information I share with people and even when I stream and I just swapped my account to this new email about 2 months ago because I had an issue with my paypal account email and I thought it would be safer to move my aion account to a seperate email. Anyhow if someone wanted to steal my account they couldnt had done it by just loging in to my account cause I think you can only swap emails once every 90 days . So that person had to send an email to Ncsoft and tell them a story ? how does ncsoft let someone that im sure doesnt have any of my personnal information , fool them into giving them my account ? my English is bad i dont care ! im so mad and I can'T find the email to send them a ticket cause i cant log in with my account anymore but im sure it was support@ncsoft.com but i never heard back from them and im freaking out now. 6.2 is around the corner and i wanted to register my account for the free stuff and now i might not even have an account anymore . Link to comment Share on other sites More sharing options...
Vessttemona-KT Posted September 27, 2018 Share Posted September 27, 2018 You can send an email to support@aiononline.com and start the recovery of your account. Link to comment Share on other sites More sharing options...
Yubin-KT Posted September 27, 2018 Author Share Posted September 27, 2018 isnt it supose to be Support@ncsoft.com? Link to comment Share on other sites More sharing options...
Vessttemona-KT Posted September 27, 2018 Share Posted September 27, 2018 I send a ticket a few days ago, and thats the address they used to answer me. Link to comment Share on other sites More sharing options...
Yubin-KT Posted September 27, 2018 Author Share Posted September 27, 2018 I worked ! i got the auto reply now thank you! Link to comment Share on other sites More sharing options...
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