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GenericUser24052

Aion Client is not loading on Windows 10 after the patch 208 installation

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Hi Aion Support Team,

I've updated my AION client last night and it doesn't work anymore, after a multiple attempts to connect I decided to unnistall all the components and download them again but it is not working at all.

I go to the event viewer on my computer and I've found the following error:

Version=1
EventType=APPCRASH
EventTime=131849875259437894
ReportType=2
Consent=1
UploadTime=131849875277806217
ReportStatus=268435456
ReportIdentifier=0c19c024-9e61-4565-ac93-8f763dd811a0
IntegratorReportIdentifier=3469276e-ec83-4e69-b051-e022b924f9f2
Wow64Host=34404
NsAppName=aion.bin
OriginalFilename=AION.exe
AppSessionGuid=00000140-0001-0014-365a-e64dc36cd401
TargetAppId=W:00063ab4a30f96aee3bac0f0f0c8b778938e00000904!000074a4c45f09158cb4bba692a56e61fa37cdd6ffd1!Aion.bin
TargetAppVer=2018//10//17:07:29:10!5ac7a1!Aion.bin
BootId=4294967295
TargetAsId=165
UserImpactVector=3145728
IsFatal=1
Response.BucketId=4d585d8f06d80a071c6fde9ea4465714
Response.BucketTable=4
Response.LegacyBucketId=2049101128419137300
Response.type=4
Sig[0].Name=Nombre de la aplicación
Sig[0].Value=aion.bin
Sig[1].Name=Versión de la aplicación
Sig[1].Value=6218.411.1017.13685
Sig[2].Name=Marca de tiempo de la aplicación
Sig[2].Value=5bc6e4c6
Sig[3].Name=Nombre del módulo con errores
Sig[3].Value=StackHash_bf0d
Sig[4].Name=Versión del módulo con errores
Sig[4].Value=10.0.17134.254
Sig[5].Name=Marca de tiempo del módulo con errores
Sig[5].Value=a5a334d4
Sig[6].Name=Código de excepción
Sig[6].Value=c0000374
Sig[7].Name=Desplazamiento de excepción
Sig[7].Value=PCH_A5_FROM_ntdll+0x000000000009AA44

I hava a computer with Windows 10 Professional.

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