@Cyan @Hime The compensation gear that was handed out to people was a genuine mistake and has hit the very market that you were trying to entice back to play this game. People received emails asking them to come back to 'the old but new' Aion and try it out.
Being one/two shot because you are wearing campaign gear and although you are in a group or two, somehow a couple of red/purple geared opposition players can run you over like roadkill, isn't the height of fun or entertainment. I have compensation on my main and while it isn't the best of the best it is enough for me to see that a group of players hammering on my toon and not making a scratch there is something seriously flawed with the game.
Returning players I know have played and left..why because not damaging anything and no chance of survival is just a cause of frustration and they aren't going to face the same thing day after day for months.