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An Old-Fashioned Letter

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I am tired of getting nowhere with my complaints, here in the forum and customer support.   There are seven companies in the US with NCSoft North America - surely there is a person and a place I can send an old-fashioned letter.  From my own observation, hard-copy letters get a better, more in-depth response than a text or an email.

If you know where I can send my old-fashioned letter, please let me know.


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