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How do you guys take the server down for maintenance so quickly to remove something that might help players and when we ask for something even simpler take 3 months to fix?

 

@Cyan @Hime @Gideon

Edited by Shaperz-DN

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Just now, Vantheria-DN said:

Why did the servers come down?

I guess it was to remove the shugoling gem npcs and we were still receiving the shugolim gems per hour

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Bjorn-DN   

I bet is to reduce the chance to enchant a snowball to +10, ive enchanted 3 to +10 before the maintenance :P

(Got ancient pve stones from the 3)

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3 minutes ago, Shaperz-DN said:

How do you guys take the server down for maintenance so quickly to remove something that might help players and when we ask for something even simpler take 3 months to fix?

You answered it yourself.  They want the game to be challenging and harsh, like life itself.  If the NPC stayed for another 3 minutes, someone might have enough to buy another Legendary PvP stone to fail their gear.  That is unacceptable.  Please be more understanding of NCWest, they are only looking out for us. 

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[#Aion] We’re aware that the Shugoling's Gem is still being inserted every hour. We're actively investigating this issue and will have an update for it soon.

Tweeted

 

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2 minutes ago, Bjorn-DN said:

I bet is to reduce the chance to enchant a snowball to +10, ive enchanted 3 to +10 before the maintenance :P

(Got ancient pve stones from the 3)

I tried 8 snowballs and none got past +7. :(

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If they can remove the npc and add npc in a 30min maintenance why the nyerk not put a nyerking npc with shards at 16k per 1000?

 

Do we need to teach a company how to work in their own game?

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8 minutes ago, Shaperz-DN said:

How do you guys take the server down for maintenance so quickly to remove something that might help players and when we ask for something even simpler take 3 months to fix?

 

@Cyan @Hime @Gideon

They are half blind.

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Just now, Matsukamy-KT said:

People were getting shugolings from the snowballs.

They said in twitter that shugolings gems were being inserted every hour still, and from snowballs i only got transformation scrolls no shugolings

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Aly-DN   
5 hours ago, Bjorn-DN said:

I bet is to reduce the chance to enchant a snowball to +10, ive enchanted 3 to +10 before the maintenance :P

(Got ancient pve stones from the 3)

That's a better guess than the stupid shugo gems still dropping. We have had left overs from events still dropping/spawning weeks and weeks after events ended and no one at NCWest seemed to care. (Think the candy-gathering things and that one mob from the pyramid event that gave tons of xp.)

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Their ability to do this shows what I suspected is correct. They are the reason things are like this, not NCSoft Korea. They have the ability to fix problems, they just choose not to and instead lie to their customers.

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