GenericUser3590 Posted September 21, 2017 Share Posted September 21, 2017 When trying to apply the prestige pack to my character, no server names appear in the choose server window. Link to comment Share on other sites More sharing options...
Suzhou-KT Posted September 21, 2017 Share Posted September 21, 2017 I'm getting this too,, "something went wrong on our end"... Link to comment Share on other sites More sharing options...
Rag-DN Posted September 21, 2017 Share Posted September 21, 2017 I'm also having this issue making it so I can't use my prestige pack... kinda wasting my time on the event Link to comment Share on other sites More sharing options...
Amphora-KT Posted September 21, 2017 Share Posted September 21, 2017 same problem here.. sent a ticket yesterday and have yet to receive any word on this issue as of yet. Link to comment Share on other sites More sharing options...
GenericUser3590 Posted September 21, 2017 Author Share Posted September 21, 2017 Yes as of 1 minute ago. The prestige pack on my other account has just renewed and the same thing happened. No server choices available when trying to apply the serial code. I submitted a ticket this morning, but no reply yet. Link to comment Share on other sites More sharing options...
Mariah-DN Posted September 22, 2017 Share Posted September 22, 2017 Same here, I haven't been able to apply my prestige to my account for a few days now, only getting 1 KB run a night now! Link to comment Share on other sites More sharing options...
CaveJohnson-KT Posted September 22, 2017 Share Posted September 22, 2017 I cant even buy the package. It tells me "Something went wrong on our end. Try again in a few minutes." Everytime, ive even tried multiple payment methods Link to comment Share on other sites More sharing options...
Kaikane-DN Posted September 22, 2017 Share Posted September 22, 2017 I'm unable to apply my prestige pack for 2 days now. I'm paying for something I can't use. We do not get these days back, you'll bill me the same time next month and I'll have lost days. Unless you plan on prorating it? Link to comment Share on other sites More sharing options...
CaveJohnson-KT Posted September 22, 2017 Share Posted September 22, 2017 Its fine, not like they are doing a once in a year event am i right? I didnt want to drop lots of money on this game anyways Link to comment Share on other sites More sharing options...
Amphora-KT Posted September 22, 2017 Share Posted September 22, 2017 17 hours ago, Hime said: We had a few issues regarding the Account Management system yesterday. Is this an issue you are still experiencing right now? Problem still there yes.. ticket is still up without reply as well.. I'll check it again tomorrow, was going to spam some instances for the xtra bonus xp for anniversary day with my prestige pack.. cant run SFT(-lag/dc) either.. Happy Anniversary tho Link to comment Share on other sites More sharing options...
Nyali-DN Posted September 22, 2017 Share Posted September 22, 2017 I'm having an account issue with my prestige too, ticket is still w/o an answer too. My prestige is totally messed up, I got charged for it, which was fine, but in-game it shows that I still have 28 days left. Hope for a reply about it on my ticket asap! Link to comment Share on other sites More sharing options...
Kaikane-DN Posted September 22, 2017 Share Posted September 22, 2017 Still waiting for a response from support and here. Paying for something we can't use. Losing instance entries on a one time event of increased XP. Come on guys. Link to comment Share on other sites More sharing options...
Amiteah-KT Posted September 22, 2017 Share Posted September 22, 2017 Yeah I heard there were issues with a legion mate of mine who couldn't buy Ncoin through the website so had to get Ncoin through Amazon and get the codes from there in order to get lots of Luna. Link to comment Share on other sites More sharing options...
Rag-DN Posted September 23, 2017 Share Posted September 23, 2017 It's still freaking glitched >.< ..... Is there going to be any type of compensation offered to the players for this "issue" ? We are missing out on prestige coins galore with the event and missing out on extra instance runs with the bonus xp going on.... Kinda frustrating especially since this is a paid for service that's glitched. Link to comment Share on other sites More sharing options...
Nyali-DN Posted September 23, 2017 Share Posted September 23, 2017 Well I'm still waiting for the support to message me back... Repairing my client didn't work obviously... I'm sure it's because of their account management issue. z.z It's getting quite frustrating that you pay for something which you can't use for days now.. u.u Link to comment Share on other sites More sharing options...
Kaikane-DN Posted September 23, 2017 Share Posted September 23, 2017 It's unacceptable to have not been fixed. A one time event, an event that makes the prestige pack the most useful and yet it has been rendered completely useless. I know I shouldn't be surprised by this and yet I'm still disappointed. Completely ruined Aion's Anniversary week. Link to comment Share on other sites More sharing options...
Devorer-DN Posted September 24, 2017 Share Posted September 24, 2017 still can't apply prestige pack. i think something is wrong w/ the server-selection. cuz says error when u get the choose character popup. Link to comment Share on other sites More sharing options...
Rag-DN Posted September 24, 2017 Share Posted September 24, 2017 400% XP Fissure runs.... would be nice if we had our working prestige so we could get 2 runs a day instead of 1.... Kinda frustrating to loose on this major xp bump Link to comment Share on other sites More sharing options...
Vantheria-DN Posted September 24, 2017 Share Posted September 24, 2017 I just realized my Prestige runs out tomorrow. Guess I'll join the ranks of those of you who can't apply new codes. Link to comment Share on other sites More sharing options...
GenericUser3590 Posted September 24, 2017 Author Share Posted September 24, 2017 Well, payment maintenance is finished and prestige pack codes are still bugged. Same error message as before when trying to choose a server. Come on guys! This is costing us! Link to comment Share on other sites More sharing options...
GenericUser3787 Posted September 24, 2017 Share Posted September 24, 2017 i am also having this issue. as of right now starting last night Link to comment Share on other sites More sharing options...
Gabe-DN Posted September 25, 2017 Share Posted September 25, 2017 Had to buy an instance boost pack to do something that I already paid for. A day or two is bad but this has been over a week now and I am not sure why this problem has not been addressed. Link to comment Share on other sites More sharing options...
Aly-DN Posted September 25, 2017 Share Posted September 25, 2017 1 minute ago, Gabe-TM said: Had to buy an instance boost pack to do something that I already paid for. A day or two is bad but this has been over a week now and I am not sure why this problem has not been addressed. This is totally uncool and Support should have hand delivered you the instance CD pack for free as well as given you the GP you are missing from not doing the daily/weekly quests -and- given you the coins you have missed -and- a daily gift. Totally unacceptable. Link to comment Share on other sites More sharing options...
GenericUser3590 Posted September 25, 2017 Author Share Posted September 25, 2017 The prestige system has to be massively borked, or support would have just restored the pack and rewards directly to the accounts of anyone who has submitted a ticket.They should not be selling prestige packs until they get this fixed! There has been no reply from support since they said they were aware of the problem last week. Link to comment Share on other sites More sharing options...
Kaikane-DN Posted September 25, 2017 Share Posted September 25, 2017 Guess it will get fixed once the cake is gone. Perfect timing. Link to comment Share on other sites More sharing options...
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