Spirithq-KT Posted September 13, 2019 Share Posted September 13, 2019 Quote Quote Earn 1 Anniversary Coin every hour you’re logged in (up to a maximum of 5 per day, per character). i was 1 hour and more online in game (this was after 09.00am server time of course) and i didnt get this 1 Anniversary Coin .......NCSoft crap software team ........ Link to comment Share on other sites More sharing options...
Aly-DN Posted September 13, 2019 Share Posted September 13, 2019 Are you level 80? Link to comment Share on other sites More sharing options...
Spirithq-KT Posted September 13, 2019 Author Share Posted September 13, 2019 yes, i am 85+ level ..... Link to comment Share on other sites More sharing options...
Aly-DN Posted September 13, 2019 Share Posted September 13, 2019 Just now, Spirithq-KT said: yes, i am 85+ level ..... Wow. Considering the level cap is 80, that's pretty amazing. Link to comment Share on other sites More sharing options...
Safeword-KT Posted September 13, 2019 Share Posted September 13, 2019 yeah it's bugged. had 5 coins before reset, been online since reset and still have only 5 coins. Link to comment Share on other sites More sharing options...
Aly-DN Posted September 13, 2019 Share Posted September 13, 2019 I just got one on a non-Prestige character who has been on for an hour. Link to comment Share on other sites More sharing options...
Safeword-KT Posted September 13, 2019 Share Posted September 13, 2019 some people aren't getting 'em. For example, me Link to comment Share on other sites More sharing options...
Aly-DN Posted September 13, 2019 Share Posted September 13, 2019 Hmm. Try logging in and out. See if that doesn't fix things. Either way, send a ticket to Support with your documentation. See what they say. Link to comment Share on other sites More sharing options...
Safeword-KT Posted September 13, 2019 Share Posted September 13, 2019 Relogged. Shouldn't be surprised. Link to comment Share on other sites More sharing options...
Aly-DN Posted September 13, 2019 Share Posted September 13, 2019 Oh my. Yeaaaaaaaaaaah. Contact Support. Link to comment Share on other sites More sharing options...
Ilweran-DN Posted September 13, 2019 Share Posted September 13, 2019 4 hours ago, 1s8B7B8-KT said: some people aren't getting 'em. For example, me I have precisely the same problem. I'm only receiving the 10th Anniversary Coins as Prestige player, but not the other coins as non-Prestige player. So I'm getting the same amount of coins than a non-Prestige player might get. I have already sent a ticket. It seems there are more people affected. Link to comment Share on other sites More sharing options...
Aion Team Cyan Posted September 13, 2019 Aion Team Share Posted September 13, 2019 We'll investigate this and see if we can find out what's going on. Link to comment Share on other sites More sharing options...
AkageCZ-DN Posted September 14, 2019 Share Posted September 14, 2019 15 hours ago, 1s8B7B8-KT said: some people aren't getting 'em. For example, me I have exactly the same problem. Link to comment Share on other sites More sharing options...
BlackOwneD Posted September 15, 2019 Share Posted September 15, 2019 i got the same problem logged for a long time... and didn´t get this SHIIIT COIN Link to comment Share on other sites More sharing options...
Zombiex-DN Posted September 15, 2019 Share Posted September 15, 2019 i have the same problem, im not getting coins ..... @Cyan Link to comment Share on other sites More sharing options...
Bintang-KT Posted September 15, 2019 Share Posted September 15, 2019 Same issue as above. 569478343 gagillion minutes til next coin. So confusing. It really feels like a crapshoot if I'll get a coin or not. Sometimes I do! Sometimes not. I'm just staying logged in and /pray for good coin RNG Link to comment Share on other sites More sharing options...
Ilweran-DN Posted September 15, 2019 Share Posted September 15, 2019 I was wondering that if we received a composensation because of this problem, they would take in mind that we can have more than one active character in one account. I don't think so. Link to comment Share on other sites More sharing options...
Aly-DN Posted September 15, 2019 Share Posted September 15, 2019 Submit tickets. Document everything. Link to comment Share on other sites More sharing options...
Ilweran-DN Posted September 15, 2019 Share Posted September 15, 2019 1 hour ago, Aly-DN said: Submit tickets. Document everything. Done. However, I always receive a copy/paste message. Let's see what happens. Link to comment Share on other sites More sharing options...
Misic-DN Posted September 16, 2019 Share Posted September 16, 2019 I received my coins only the 1st day and now since 3 days I got nothing. I think the problem is the new class it looks like we are not existing in the system and for that we can't be recognised. Link to comment Share on other sites More sharing options...
Amarah-KT Posted September 16, 2019 Share Posted September 16, 2019 'Earn 1 Anniversary Coin every hour you’re logged in (up to a maximum of 5 per day, per character). Prestige Society members will earn 2 coins per hour instead of 1 (up to a maximum of 10 per day, per character)' Sending a ticket because on 2 different accounts I can only get coins on 2 characters. The third 'does not have any events you can participate in.' Link to comment Share on other sites More sharing options...
Aly-DN Posted September 16, 2019 Share Posted September 16, 2019 57 minutes ago, Amarah-KT said: 'Earn 1 Anniversary Coin every hour you’re logged in (up to a maximum of 5 per day, per character). Prestige Society members will earn 2 coins per hour instead of 1 (up to a maximum of 10 per day, per character)' Sending a ticket because on 2 different accounts I can only get coins on 2 characters. The third 'does not have any events you can participate in.' Are all of those characters level 80? You have to be 80 to participate. Link to comment Share on other sites More sharing options...
20s6A35-KT Posted September 16, 2019 Share Posted September 16, 2019 I have had a problem like this for years.Basically, the "event" dialog gives incorrect information at times. When you first activate a character after a day or longer, the event dialog can have what I guess you'd call stale data. If you exit to character selection and connect again (after the timeout), the data will be correct. The stale data can have outrageous numbers, like mentioned above. It can also say that you can expect more rewards when you've exhausted your daily supply. It's a bug, but exiting to character select and reconnecting seems to clear it. Link to comment Share on other sites More sharing options...
Amarah-KT Posted September 16, 2019 Share Posted September 16, 2019 Yes, they are all lvl 80. You also asked someone else that same thing. Buggy game has bugs! Link to comment Share on other sites More sharing options...
Ilweran-DN Posted September 16, 2019 Share Posted September 16, 2019 22 minutes ago, Glinda-EK said: I have had a problem like this for years.Basically, the "event" dialog gives incorrect information at times. When you first activate a character after a day or longer, the event dialog can have what I guess you'd call stale data. If you exit to character selection and connect again (after the timeout), the data will be correct. The stale data can have outrageous numbers, like mentioned above. It can also say that you can expect more rewards when you've exhausted your daily supply. It's a bug, but exiting to character select and reconnecting seems to clear it. That bug still exists. However, the problem is not the dialog, but some people don't receive any Anniversary Coin at all after 5 hours. Link to comment Share on other sites More sharing options...
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