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Skin on existing gears were missing after server transfer

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Dark dragon weapon skin and 2 Ereshkigal  amors on existing gears are missing after server transfer, also he lugbug icon not there anymore :)

Here is the response:


After replicating and confirming the bug, it will be entered into our bug tracking system so that the Development Team can address it.

My question is how long it'll takes to get my missing skins back?



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