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Known Issues: Server Merge


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Give it time, for nyerk sake. Merges just happened. Support must be overwhelmed with tickets.

The "empty servers" are not empty. Once you enter them you will see all your characters are there.

Have you tried like.. I don't know.. move to standard server, maybe?

Hello. I have a problem trying to log in, but only with some characters, those who are in Azpel sanctuary. Can someone of support move them to another part? like they studios or something? I could log in with some of my characters that are not in the Nosvord base but as son as I got near it, the game DC me. Im from Israphel server, JuliusBelmont was the name of my main.

Edit: Nevermind, I can log now.

Edited by 2s1DFE58-DN
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If you are DCing in Illuma/Nors, try logging into a character that is not there first before attempting to login the character in those regions. It worked for me.

 

+1 on the Send Log Error when touching the Coalition menu. That needs to be fixed.

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17 minutes ago, 2s32E6BC-DN said:

My character's name got changed into letters and numbers after the maintenance. Any way you guys can restore it? I didn't use any name changing tickets but this affected my in game name. Will there be a fix? 

In your inventory there is a Name Change ticket. Use it to get your name back. 

 

14 minutes ago, 2s2853C8-DN said:

I can't log in, all my characters are in Iluma.

You don't have a single character that isn't in Iluma? Even a low level one? If you do, try logging that one in first and then switching to one in Iluma. If not, try turning your graphic settings way way way down.

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I don't know if it could help, but for those who have only Lv66+ toons already in Illuma/Norsvold and get insta-DC when log-in, you can try simply to create a new toon Lv1, then try again to log-in why your Lv66+ in Illuma/Norsvold whitout trouble.

Worked for me on 3 differents accounts that encounter that problem.

Edited by Bergerac-KT
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2 hours ago, Aly-DN said:

If you are DCing in Illuma/Nors, try logging into a character that is not there first before attempting to login the character in those regions. It worked for me.

 

+1 on the Send Log Error when touching the Coalition menu. That needs to be fixed.

thing is for me when I went into coalition it never send logged it just legit closes the whole game down.  No send log or anything.

 

Though way more send logs now then was before as a whole.

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1 hour ago, ClayJax-DN said:

What am I suppose to do if ALL my characters are logged in Iluma? and I have no room on my account to make a newbie to log into in another area to try that theory... Am I stuck in the disconnection loss forever? lol

Same happened to me, just kept trying to log in until one time it finally didn't kick me out :/

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