Re: the token reset policy (loki/kibbelz)

[Delessa-DN]

So to our understanding, this was intended as way for players to have 3 additional chances every 6 months to reverse a bad RNG result as generally it's used for minion combine resets. So today, figured that it would apply to transform shard created boxes (consumable) as well. The answer received was that it's ineligible to "items that give randomized rewards". More weird given these are worth $50 each.

This is confusing, is the minion combine not a randomized reward? You have a chance to obtain 1/4, you have a chance to fail the combine losing all combined minions, by using the token to restore it, you're effectively resetting your chance to obtain any of the 4 again. So how is one not a randomized reward - with no direct monetary value, where as one that costs $50 a go is? Are Minions even eligible then? or are the people granting minion resets actually going against policy by granting them?

 

@Loki@Kibbelz

[Vantheria-DN]

4 hours ago, Delessa-DN said:

Are Minions even eligible then? or are the people granting minion resets actually going against policy by granting them?

[Arhangelos]

Everything ticket-reastorable has RNG to it, but is also allowed to be on the list of ticket-restorable. Enchanted items that failed, are eligible, another RNG thing.

The reason they have the transforms excluded in general, is because people would have had 3x the chances of obtaining a better outcome with the tickets, twice a year. So if someone has 6 legendary transforms and combines and fails, he could ticket, get those back and retry, and one more time if needed.

Reasonable or not reasonable, it is the policy they have. Transformations are simply out of this ticket restoration policy.

[Malachyte-KT]

8 hours ago, Delessa-DN said:

This is confusing, is the minion combine not a randomized reward? You have a chance to obtain 1/4, you have a chance to fail the combine losing all combined minions, by using the token to restore it, you're effectively resetting your chance to obtain any of the 4 again. So how is one not a randomized reward - with no direct monetary value, where as one that costs $50 a go is? Are Minions even eligible then? or are the people granting minion resets actually going against policy by granting them?

 

@Loki@Kibbelz

My understanding is that you're not doing a 1/4 chance of the minion you want when you combine your A-Rank minions, it's that you even get an S-Rank minion at all regardless of the type (of those 1/4 each minion has different variants too like PVP vs PVE bonus stats, etc so it's more like % chance for S-Rank first then 1/8 of the actual minion you want like Hyperion with bonus PVP def instead of PVE def). The token is used if you fail getting an S-Rank at all. And you don't lose all combined minions, just 3 of them, the result gives you an A-Rank lev 4 maxed out.

2 hours ago, Arhangelos-KT said:

Everything ticket-reastorable has RNG to it, but is also allowed to be on the list of ticket-restorable. Enchanted items that failed, are eligible, another RNG thing.

The reason they have the transforms excluded in general, is because people would have had 3x the chances of obtaining a better outcome with the tickets, twice a year. So if someone has 6 legendary transforms and combines and fails, he could ticket, get those back and retry, and one more time if needed.

Reasonable or not reasonable, it is the policy they have. Transformations are simply out of this ticket restoration policy.

I could've sworn people were able to use tokens on xform transformations that fail to get the one they want. It's an easy way to eat up tokens so it's a boon for them.

[Vantheria-DN]

54 minutes ago, Malachyte-KT said:

I could've sworn people were able to use tokens on xform transformations that fail to get the one they want. 

Unfortunately not. I know several people who have been denied.

[Hellish-DN]

Yeah they won't restore anything related to transformations.  I wish :c

[The Secret Cow Level]

Are the restoration tokens meant for things like:

• Accidental garbaging (deletion)
• Accidental sale to personal shop for kinah
• Accidental extraction

of...

• A piece of gear that you regularly use?
• Unopened gacha bundles
• Unused consumables
• Unused Crafting materials

?

[Zombiex-DN]

sometimes they will restore ur items sometimes they won't it deppends of the gm u got

[Delessa-DN]

The primary reason this was attempted as a ticket was due to reading on LFG someone saying "NC will also reset your transforms" - the guy apparently reset ancient-> legendary 3x to get an apostle transform that was seen in a server message. Thus, it seems to vary with the GM who responds, but maybe it's a GM who broke the rules as our ticket had a senior GM reply that RNG boxes were not permissible.

Of course this policy still makes zero sense.

2/5 minions are PVP minions, 1/5 minion is for magical classes and 1/5 is for all. If rerolling a minion is permissible then so too should the boxes be, these are RNG rewards as S Viola skill would be borderline useless for a physical class (bar the stat increase). In essence, this is no different than rerolling transforms as let's be frank, 1x legendary every 2 months and +$50 USD for alt shard boxes every 2 months isn't free where as A rank minions can be farmed and made S rank completely free. Logically then, allowing transform resets would make more sense due to there being a monetary cost being attached vs none at all. It's $300 just to attempt a single ultimate combination with 6x legendary with a 25% chance. Not exactly good odds and could turn very expensive in very short order.