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[Extended] Weekly Server Maintenance - November 11, 2020


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Greetings Daevas!

Tomorrow, we will have an extended maintenance window as we change server hosting to AWS. These AWS servers are located in the state of Virginia. We expect for the transition to begin at approximately 6am Server Time (4am PT / 7am ET / 11am UTC), and last for approximately 8 hours and 45 minutes if all goes well.

Thanks for your patience while we work to keep the Aion experience as rewarding as possible - and we'll look forward to bringing the servers back online as soon as we can tomorrow!

Update: As a reminder and for those who may not have seen, the Pumpkin King's Haunt and Harvest Revel Transformation promotions will also conclude tomorrow.

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Heeeey @Kibbelz, Remember a while ago when you had posted something along the lines of a list of things that you (NCsoft) would working on to make the connection between NCsoft and the community

@Kibbelz*Disappointed Mom Voice* Honey, that is not how you make a maintenance post. We need more information. How long will the servers be down for? 9 hours is not realistic. Try 12-14 hou

The reason why we all wants skins, motion cards, and various cosmetics is because that is one of the few things we can truly enjoy in the game. As the game slowly declines, the people who are still re

3 minutes ago, Kibbelz said:

Greetings Daevas!

Tomorrow, we will have an extended maintenance window as we change server hosting to AWS. These AWS servers are located in the state of Virginia. We expect for the transition to begin at approximately 6am Server Time (4am PT / 7am ET / 11am UTC), and last for approximately 8 hours and 45 minutes if all goes well.

Thanks for your patience while we work to keep the Aion experience as rewarding as possible - and we'll look forward to bringing the servers back online as soon as we can tomorrow!

What does this mean in English? 

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Usually in this kind of post is included the information about what will change in the next week. You know, events, fixes, important information. 

The server´s location is nice, but I think could be even better some info about the current situation with events. lol

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20 minutes ago, Kibbelz said:

Greetings Daevas!

Tomorrow, we will have an extended maintenance window as we change server hosting to AWS. These AWS servers are located in the state of Virginia. We expect for the transition to begin at approximately 6am Server Time (4am PT / 7am ET / 11am UTC), and last for approximately 8 hours and 45 minutes if all goes well.

Thanks for your patience while we work to keep the Aion experience as rewarding as possible - and we'll look forward to bringing the servers back online as soon as we can tomorrow!

if

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Worst thing ever for any latin american.. the routes to Virginia are too way bad than Dallas/Austin... we probably gonna get 15~20 ms more :( 

Edit: unless its Ashburn, then its gonna be an upgrade for us LOL

Edited by Bjorn-DN
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23 minutes ago, Rag-DN said:

What does this mean in English? 

Means better servers, better network, and way longer DT than expected.  It also means the ability to roll your own GPN by leveraging Amazon's internal network to route your traffic from an AWS location close to you, to the server location.  So the possibility of better pings for tech-savvy folks.  We'll see. 

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40 minutes ago, Kibbelz said:

Greetings Daevas!

Tomorrow, we will have an extended maintenance window as we change server hosting to AWS. These AWS servers are located in the state of Virginia. We expect for the transition to begin at approximately 6am Server Time (4am PT / 7am ET / 11am UTC), and last for approximately 8 hours and 45 minutes if all goes well.

Thanks for your patience while we work to keep the Aion experience as rewarding as possible - and we'll look forward to bringing the servers back online as soon as we can tomorrow!

Heeeey @Kibbelz,

Remember a while ago when you had posted something along the lines of a list of things that you (NCsoft) would working on to make the connection between NCsoft and the community stronger? Yeah? Wasn't one of those things better communication? I feel as if the community probably should have been given a heads up on this decision a while ago. 

Like what is the reasoning? What are the future states plans for AION looking like since the game is moving to cloud based servers? 

Not to call you out, but, you are starting to do EXACTLY what Cyan used to do... ONLY log into forums with Maintenance Notes, then quickly log off. And then not log in again until the next week to post Maintenance Notes again. There is an EXTREME lack of any communication about ANYTHING that is happening. What about 7.7 release for NA? Whoever is in charge of the AION Facebook seems to be more informative than the actual forums themselves...

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43 minutes ago, Kibbelz said:

Greetings Daevas!

Tomorrow, we will have an extended maintenance window as we change server hosting to AWS. These AWS servers are located in the state of Virginia. We expect for the transition to begin at approximately 6am Server Time (4am PT / 7am ET / 11am UTC), and last for approximately 8 hours and 45 minutes if all goes well.

Thanks for your patience while we work to keep the Aion experience as rewarding as possible - and we'll look forward to bringing the servers back online as soon as we can tomorrow!

@Kibbelz*Disappointed Mom Voice* Honey, that is not how you make a maintenance post.

We need more information.

  • How long will the servers be down for? 9 hours is not realistic. Try 12-14 hours.
  • Will we get compensation for the excessively long downtime?
  • Will this fix the weekly bug with Katalam or is that a coding issue?
  • Are the current events coming to an end or will they continue for another week?
  • Will there be a new event starting?
  • Will siege/Altar times change because the new server is in a new time zone?
  • [images of the week x3]

wYND6XO.gif

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13 minutes ago, Hoarror-KT said:

Heeeey @Kibbelz,

Remember a while ago when you had posted something along the lines of a list of things that you (NCsoft) would working on to make the connection between NCsoft and the community stronger? Yeah? Wasn't one of those things better communication? I feel as if the community probably should have been given a heads up on this decision a while ago. 

Like what is the reasoning? What are the future states plans for AION looking like since the game is moving to cloud based servers? 

Not to call you out, but, you are starting to do EXACTLY what Cyan used to do... ONLY log into forums with Maintenance Notes, then quickly log off. And then not log in again until the next week to post Maintenance Notes again. There is an EXTREME lack of any communication about ANYTHING that is happening. What about 7.7 release for NA? Whoever is in charge of the AION Facebook seems to be more informative than the actual forums themselves...

giphy.gif

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42 minutes ago, Bjorn-DN said:

Worst thing ever for any latin american.. the routes to Virginia are too way bad than Dallas/Austin... we probably gonna get 15~20 ms more :( 

Edit: unless its Ashburn, then its gonna be an upgrade for us LOL

Meanwhile we the European players be like 15ms I wish!

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1 hour ago, AnonymousCoward-DN said:

Significa mejores servidores, mejor red y un DT mucho más largo de lo esperado. También significa la capacidad de implementar su propio GPN al aprovechar la red interna de Amazon para enrutar su tráfico desde una ubicación de AWS cercana a usted, a la ubicación del servidor. Entonces, la posibilidad de mejores pings para las personas conocedoras de la tecnología. Ya veremos. 

Could you tell us where did you get that information from?
If it were true that the quality would be better, don't you think they would have mentioned it?

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