Guest feiyue Posted June 22, 2021 Share Posted June 22, 2021 Today, my account was locked. The prompt told me to ask me to find customer service, but I sent an email but did not give me any information. I was very anxious. I didn’t know what I did that caused my account to be locked. I check Due to the account problem, my account is locked, not banned. The official mentioned that the banned account will send a banned email to me, but I have not received any information about my account being banned, and the complaint email has not been valid. Information, I am very worried about my account. It has been with me for a long time. I don't want to lose it. I have not violated any official regulations. I just want my account to be restricted! Can anyone help me? Link to comment Share on other sites More sharing options...
Vantheria-DN Posted June 22, 2021 Share Posted June 22, 2021 Apparently, there was a false ban wave yesterday. Kibbelz said on the discord that they're looking into it. You can send your account info/ticket to appeal@ncsoft.com. It SHOULD get unbanned if you were one of the people who was falsely banned. Link to comment Share on other sites More sharing options...
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