Porgunz Posted July 2, 2021 Share Posted July 2, 2021 Some friends of mine who were playing had their account blocked tonight, it seems that many others have been banned from what I have read on discord (due to vpn, exilag?). What's going on? Act now or these players will lose the game weekend Link to comment Share on other sites More sharing options...
Rym Posted July 2, 2021 Share Posted July 2, 2021 There are about 2 to 3 hours left in which they usually answer. Is it not so interesting that this banwave was specifically done near the end of support's shift, on the weekend, following after which is 4th of july? Link to comment Share on other sites More sharing options...
Thecrow Posted July 2, 2021 Share Posted July 2, 2021 Im sure your friend was not so innocent. Maybe botting or cheating, or both... Link to comment Share on other sites More sharing options...
Sugary Posted July 2, 2021 Share Posted July 2, 2021 Funny how banned people are always so 'innocent'. Link to comment Share on other sites More sharing options...
Aiden Posted July 2, 2021 Share Posted July 2, 2021 59 minutes ago, Thecrow said: Im sure your friend was not so innocent. Maybe botting or cheating, or both... 39 minutes ago, Sugary said: Funny how banned people are always so 'innocent'. I can confirm people using ping reduction software are getting banned. Go ahead and try for yourselves. Link to comment Share on other sites More sharing options...
Jagblade-DN Posted July 2, 2021 Share Posted July 2, 2021 A lot of people have been banned over ping reducing software. A common occurrence unfortunately. Support will also take their sweet time to get back to them. Link to comment Share on other sites More sharing options...
Pharoahra-DN Posted July 2, 2021 Share Posted July 2, 2021 1 hour ago, Aiden said: I can confirm people using ping reduction software are getting banned. Go ahead and try for yourselves. All my friends are using ping reduction with no bans so idk what you're talking about. The people banned were obviously doing something suspect. Link to comment Share on other sites More sharing options...
Jagblade-DN Posted July 2, 2021 Share Posted July 2, 2021 It's possible someone used the auto-hunting report feature on them but I don't think reports have been fixed yet. Link to comment Share on other sites More sharing options...
Aiden Posted July 2, 2021 Share Posted July 2, 2021 8 minutes ago, Pharoahra-DN said: All my friends are using ping reduction with no bans so idk what you're talking about. The people banned were obviously doing something suspect. Well I was banned and have done nothing suspect. The only thing I've done is use Wtfast. Link to comment Share on other sites More sharing options...
Pharoahra-DN Posted July 2, 2021 Share Posted July 2, 2021 39 minutes ago, Aiden said: Well I was banned and have done nothing suspect. The only thing I've done is use Wtfast. hmm very strange... I'm sorry to hear that though :/ As far as I've seen exitlag users are not getting banned Link to comment Share on other sites More sharing options...
Alvie Posted July 3, 2021 Share Posted July 3, 2021 6 hours ago, Aiden said: Well I was banned and have done nothing suspect. The only thing I've done is use Wtfast. It makes sense that a lower ping service would eventually get banned. Any system that shares IP addresses with a large bunch of users will eventually have some user do something that results in a ban for everyone that uses the IP after them. VPNs often create false positives, so stop using them if it happens. Link to comment Share on other sites More sharing options...
Porgunz Posted July 3, 2021 Author Share Posted July 3, 2021 16 minutes ago, Alvie said: Sorry but I can't agree with you. All games allow the use of ping reducer programs, especially if it becomes mandatory to play decent games as servers are what they are. It's really sad to see paid people getting banned over the weekend while bots are still out there spamming and selling kinah. However, I do not want to open a discussion (useless given the answers given) ... I would just like the NC reading these posts to speed up to unban the "clean" players without losing, after a week of work, a weekend of play and relaxation ... and maybe give us more information about using lag reduction programs without saying "they are tolerated" and then ban everyone. Link to comment Share on other sites More sharing options...
Litty Posted July 3, 2021 Share Posted July 3, 2021 So program like exitlag and wtfast is maybe bannable, what about shugoconsole? It only incresases FPS. Link to comment Share on other sites More sharing options...
Alvie Posted July 3, 2021 Share Posted July 3, 2021 2 hours ago, Litty said: So program like exitlag and wtfast is maybe bannable, what about shugoconsole? It only incresases FPS. Discussing brand names tells me you don't understand what's going on. When you use on of these services, the IP address of your PC changes from whatever it normally is , to one of the IP addresses that belongs to the provider your are getting the gaming VPN service from. Obviously that provider only has a limited IP address pool to use, and if some other player has used that same IP address before you for nefarious activity, hence gotten NCsoft to ban the IP, then you are stuffed if you also try to use it. Easy test, deactivate the software you installed that is changing your IP, let it fall back to your normal IP and try to login. If you still show a ban, then it's gone beyond IP, and your account has probably been flagged for using a bad IP, which requires a support ticket to get cleared. Moral of story, don't use an IP address, which someone else doing bad things, has used before you. eg. Don't rent a hire car that has just been used as a getaway vehicle in a bank robbery, regardless of the rental company brand. Link to comment Share on other sites More sharing options...
Gabrielis Posted July 3, 2021 Share Posted July 3, 2021 14 hours ago, Thecrow said: Im sure your friend was not so innocent. Maybe botting or cheating, or both... Apparently it’s much worse than that - they used ping reducers Link to comment Share on other sites More sharing options...
Vankre Posted July 3, 2021 Share Posted July 3, 2021 I got my account blocked, never used a cheat or bot program and i payed more than 30 bucks due to taxes in my country. Sent an email to Aion Support and NCSoft Appeal Team 14hs ago and no answers just yet I was using reducethelag PD: I've looked on old threads and found this response from the aion team back in 2019 Quote If you are accessing our services using a VPN/proxy, please understand that we do not condone, nor do we support their usage. While we do not prohibit the use of these services we have found them to be directly associated to malicious and fraudulent activity. As such, continued use may result in additional blocks placed on the account. Link to comment Share on other sites More sharing options...
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