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Daeva pass Season2 did not at level 8 even though purchased premium last season


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Many players including myself have experience this issue. The previous pass (premium) clearly said that we will get 8 additional levels in the next season, but we did not get that. The issue has not even been acknowledged in the Daeva pass topic, not by the support team. 0 update on the ticket since 9 days ago. 

Can someone on the team please share some insight into this issue? Kibbelz or anyone?

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