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  1. I feel like Support is playing idiot on purpose... Me - Wednesday at 20:48 Dear Support Team, I was doing Mirash Sanctum to collect the event items. However, as I was killing the Key Keeper mob, the key did not drop and the mob corpse disappeared. So I cannot open the Soul Vault door and progress in the instance. I lost my run. I attached screenshots. As you can see, the mob that drops the key is not there anymore, I already killed it, but there is no key in my inventory. May I request a reset scroll so that I can redo this run? Thank you! Aion0026.jpg (700 KB)
  2. Yeah... I did all my runs on my main yesterday. And also did some of it on an alt. Feel like I'm getting punished just because I actually play the game. Also, the way I understood it, everyone gets the survey. Even people who haven't done their runs yesterday. So yes, it does not make it better for people who already burned their entries.
  3. Okay, I don't want to be that person who always complains, and I really appreciate that you listen to us for once and try to issue a fix. However, what about those people who have already done their runs yesterday?
  4. No. I immediately went to loot the mob. Or more like, went to try to loot it, since it was empty and the body disappeared immediately. Anways, I agree that this is super weird, I just wish support did something...
  5. Hey guys, So this is actually the second time that this has happened to me. Before the soul vault, you need to collect a key from a mob to open the door. However, the key keeper mob was empty, thus I could not progress in the instance and had to start a brand new run. First time this happened a few weeks ago I didn't really care, because it's just Mirash. But today I did, because of the event items. I submitted a ticket with screenshots attached that showed my inventory without the key and the key keeper mob not being there anymore. I got the following response: Thanks for contacting
  6. After 4 Mirash and 4 CoE runs, I have 75 event items. High key impossible to get anywhere near 1200 in 2 weeks unless you have unlimited Luna to reset... >.>
  7. Oh yeah, I know. Sorry I didn't word it well. What I wanted to say is that you can only choose 2 stats, and I prioritized HP and cast speed on the mace. You can't have HB/HP and cast speed all at the same time.
  8. Thanks for the replies everyone, it was super helpful! I should have all my ancients soon (missing shoulders, gloves and bracelet), hopefully COE will be nice to me this week after reset lol. I have always prioritised support, so my HP/HB set will be the top priority for sure. I don't like to dps in groups at all. I went cleric because I like healing, after all. If I wanted dpsing, I would of chosen a dps class. Anyways, I will still make a pve dps set eventually, mainly because I need it when I want to solo something. As @Capa-KT suggested, I will skip dps set with ancients, and will o
  9. Hi guys, I decided to come back to the game after about 2 years of break. I left sometime in early 5.x, so most of these endgame instances are new to me. I saw that many many other things have changed and I'm a bit confused at the moment. I got my cleric to level 80 no problem however it seems that every gear she had is pretty much useless now? She had IS set socketed HP for PVE healing, AC coin set with staff socketed magic boost for PVE dps, and I don't remember her pvp sets exactly, but I think she had a lvl 65 abyss set (the orange one) socketed MR, and an arena set socketed bloc
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