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Airm-DN

Daeva
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Posts posted by Airm-DN

  1. 8 hours ago, Shirene-DN said:

    Aren't you guys ashamed of posting 2.7 patch notes translated by Google? no money to hire a real translator?

    NCWest doesn't have control of anything anymore. All of it is dictated by NCSoft. So, yeah... Probably won't get decent translations. Not that we did in the first place. The game is rife with bad translations. It was always a problem even in retail. 

     

     

    2 hours ago, Gaven said:

    I hope to god not, it will just split the already dwindling  player base. 

    Eh, maybe. EU is kinda flopping right now from what I can tell. I already know a lot of players coming back. But I also think that part of the notes was a translation error. I think it's only going to be the new zone for the new class since it will have its own starting area. 

  2. 6 minutes ago, Tappy-KT said:

    Korea has each of these admins' balls locked up tight. Under duress and NDA they will not say anything to the effect of drop rates. Korea runs the shoe entirely now.  Petitioning by GF admins is the last line for NA because if EU does increase their aion classic drop rate the same should/would happen for NA.

     

    Until then, tell em to go blow.

    This both does and doesn't surprise me. 

    On one hand, NA has never been great at communication so KR taking over actually makes sense. We can probably just look at KR's patch notes and notices and expect the same changes to take place 2 months after. It's not a great system but it's better than what NA does. "It's working as intended". 

    On the other hand, it's kinda ridiculous that NA doesn't have a bit more autonomy in these situations. The entire point of having regional HQs is to handle regional issues. So, if what you say is factual, NCWest is a pretty pointless entity. At this point, NCSoft could save a ton of money registering "NCNorthAmerica" in Wyoming with a registered agent. That's really all they'd have to do in order to continue operations over here. Remote entry-level devs could push patches just as easily as the current team does (might be more stable too). 

  3. Quite nice I must say. The slaps on the face are very touching. 

    Like, if you aren't going to fix the drop rate issue, just tell us. "Hey guys, due to contracts with NCSoft, we cannot fix/change this particular issue. However, we will be implementing the changes to rewards on quests that KR has implemented. These should help with Kinah acquisition and obtaining items."

    Was that so hard? 

    The problem isn't really the drop rates anymore, the problem is NCWest just not saying anything about the issue and being robotic AT BEST. Like, you can't fix it then you can't fix it. We can deal. Good luck attracting new players while you are bleeding current ones though. 

    The real problem is that you are just not saying anything about it. Like, zero communication. That's scummy af. @GM Vega @GM Oriey @GM_NCA @GMLeon 

    Just woman up and talk to your player base. It is not hard. 

  4. On 4/11/2023 at 6:43 PM, Zurl said:

    They way they are addressing it in Korea is to make dropped items worth only 1 kinah when sold to the merchant.

    That should reduce the bot farmers, and hopefully allow an increase in the drop rate again.

    The bot farmers have been injecting too much kinah into the economy via selling to the merchant, so they are going to stop that.

    When we get the patch I don't know, Korea got it in Feb.

     

    Didn't KR also add kinah/item quests and kinah rewards to pvp quests? 

    I have been trying to see if the player base over there has commented much on that change but haven't had any luck so far. 

    The problem with NCWest isn't so much the drop rates. It's the sheer lack of communication, the promises to fix it when they probably are not even allowed to, and the blatant refusal to respond to players who requested refunds. I mean, if they can't fix it due to contract terms then they can't fix it. But say something geez 🙄

  5. 21 minutes ago, Zurl said:

    They want people to get their rewards by doing quests, sieges, and instances, not farming mobs in the open and selling the drops to the merchant.

    I am not making this up, I have read the February notice on the Korean servers board about this, which you clearly have not.

     

    The problem is, NCWest has not yet (to my knowledge) implemented the types of quests/rewards that are mentioned in that update. So, that may have happened in Korea but that has not happened in NA. It is still impossible to get items or kinah with any sort of reliability. 

    If that is their solution then I can get behind that. NA has yet to do or SAY anything about what they are doing. 

    So again, what applies in Korea does not apply here. If NCSoft were running this server I doubt we would be complaining right now. 

  6. Just now, Zurl said:

    Well you are not going to get it, so run away and troll elsewhere.

    The devs have already announced their intention with drops 2 months ago in Korea,  they wan to kill kinah from bots, and I have seen absolutely nothing here to say NA is going to be any different.

    Says literally the only guy that seems to be supporting this decision. Koreans hate bots, good for them. Let them kill bots. 

    I seem to remember that back in August of last year or 2021 there was this issue and NCWest reversed it. Why not now? Because they think they can get you to pay for passes that give you the stuff. This is just microtransaction hell. Paying for Siel's Aura to enjoy full game benefits? Sure. Retail was like that back in the day so it adds to the experience. Does buying a season pass to get all your loot? No thanks.

    There is a simple fix for the bots that they have in place: Siel's Aura. There is a lot they could do with that. Change the rarity of drops so that nothing drops for those without Siel's Aura. Instate a mentor program so that new players can get the benefits of Siel's Aura in the first few levels when grouped with an Aura holder. 

    Will there be bots? Sure, but in order to do anything they would still have to buy the Aura which leads to more income for the company if bots do pay. Overall, the outcome would be fewer bots, more income, and a better overall player experience. 

    They are taking the lazy way out and expecting us to pay for this anyway. It's garbage. 

     

  7. 2 minutes ago, Zurl said:

    "Everyone else" is not leaving as you claim.

    The devs are trying to address the serious bot problem, and you are simply impatient.

    Some people even claim the bots are a good thing, but that is not the global consensus, in other countries they hate them.

     

    This ain't "other countries". I hate bots as much as the next guy but I'd rather have a playable game with bots than this shit without them. 

    Time to stop trolling my dude. 

  8. 51 minutes ago, Neckbeard said:

    I know its very frustrating that the drop rates have been removed for over 2 months now , but i dont see anything under siel's membership that says your drop rate is increased because you have membership...Which is why they probably chose to remove world drops from the table.  On the other hand, they figured removing world drops would get rid of botting , in which it did, but bots are essential for any mmo martket to be affordable.  What they actually did was remove bots, so if players wanted to continue the gear grind, they have to buy Quna and sell tickets or candies on the market jus to socket and enchhant their gear.  Pretty slick if you ask me!

    From experience, without an Aura, you can't loot anything above whites. When I started playing on Classic I wasn't running an Aura and couldn't loot anything. They may have changed that though.

  9. 2 minutes ago, Kalev said:

    But we did get AP fixed eventually. It is unique to us in NA Aion Classic based on the community saying "it has worked this way for this long, please give it back". KR doesn't have those core relic turn in rates I don't think? Yes, it's a frustratingly long time to wait for fixes with poor communication on NCSoft's part... But I do appreciate that things are being worked on in some capacity? What we are experiencing right now is the drop rate KR has. They have more players and way more bots so it works for them. The change back in August was custom to us from what I understand. My guess is the rollback disabled it and now NA Aion Classic needs a custom drop rate system which is not an overnight fix. Is it really important and should be first priority? Yeah, but what can we do?

    Personally, I'm not surprised they won't refund the aura. It's like a consumable in my opinion. Unless you're also going to ask for the crowns, boons, all green+ loot, exp, etc gained from the aura to be taken off your account? What I am personally doing is canceling my subscriptions until things get resolved and just saving my kinah and dollars until things get better. Not going to buy any expensive manastones or similar off the broker. I can wait... There's things I can do in the meantime.

    Here is (hopefully) a better quality version of my ticket. For context, two weeks ago I had done some in game tests with drop rates/farming the same mob and sent them a ticket with all the details and a list of everything I looted to give them some reference.

    atv99rI.jpg

    Part of me doubts they are working on it at all. The way I view Seil's Aura is as a service. For me, I was paying and expecting certain things in return. Those things were not provided at no fault of my own so I would like either a refund or in-game compensation. Either works really. In-game compensation would actually be better and would likely retain players (which we are bleeding). 

    My problem is, they killed the bots with this mistake AND the drop rate is completely different from retail at this point. Like a nerf, sure. Making any sort of kinah generation practically impossible without botting yourself, not cool.   Additionally, they promised fixes (maybe not for this specifically) but for issues in general by certain dates and have failed to deliver. In any other industry, they would be sued at a minimum. To me, it feels like they are exploiting the fact that they are a game company, and the regulations around paid gaming services like this are loose at best. 

    Their lack of communication kinda just makes it worse. Sure, some people still make kinah off of farming-specific mobs and such but I personally don't have time for that. If that's their business model, cool. But that isn't what I paid for *shrugs* 

  10. 39 minutes ago, Kalev said:

    I contacted support. They know about the issue and are working on it. (Errr the quality is real real bad. I'll try and fix when I am home, first time trying to post here, sorry.)

    Screenshot-20230404-142833.png

    They stopped responding to my tickets altogether. After submitting for AP issues, I submitted for the drop rate, then when I got generic answers like that and nothing further had been done, I requested a refund or compensation for the wasted Siels Aura. When I got generic, "We're sorry, you used the in-game time so we can't refund or replace it" responses, I asked for third-party arbitration per the NCWest user agreement. No response. 

    People should be more pissed than they are imo. This is amounting to theft at this point. 

    On a side note, if anyone has documents from their tickets, I'd love to see those.

  11. On 3/30/2023 at 11:20 AM, 2s65F09 said:

    True. I want a refund for all the money I've spent on Aion Classic since launch.

    I also want a refund on all the food I've eaten in the past year because of all the skyrocketing costs in the U.S.

    Well then, request a refund then. Don't stop till you get one. The more people who demand that they either fix the game or give us a refund the more likely they are to actually do it. Don't just let them get away with this shit. 

    Same with cost of living. People start getting angry and things will start to change. Why are we just accepting this?

  12. 23 hours ago, Primali said:

    Greetings Daevas!

    Tomorrow we will be holding our regularly scheduled maintenance for Aion Classic.
    Downtime will begin at 6am Server Time (4am PT / 7am ET / 12pm UTC), and will conclude after approximately 3 hours and 30 minutes. The following changes will be coming to the game during this maintenance:

    • Empyrean Lord's Blessing Event Begins
    • Issue with AP acquisition for Relic Exchange is not boosted with Siel's Aura
      • AP Acquisition for Relic Exchange will be adjusted during the maintenance on March 15th
      • Compensation will be delivered to the players who had Siel's Aura Subscription during February 15 - March 15th

    Thank you!

    This game is still pretty broken. No one can loot anything, no one can get gear since AP and medals aren't fixed, no one is doing upper sieges since there is literally no point. We need quite a bit of compensation at this point or a lot of people will likely leave. These broken parts are exactly why I haven't bought an event pass this go around. If I had known this would happen I probably wouldn't have bought a Siel's Aura either. 

    Stop putting off fixing your game...

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