^This.
FTP is always very profitable, it just depends how you sell your in-game shop. If it costs $20-30 for a pass or $20 for a skin, then you are very out of touch with the game market overall, not just KR. If the pass was $10, I would probably buy it monthly, that is more reasonable. But $30, not worth it.
It is very obvious how out of touch HQ is, and how uninterested they are on trying to learn about the market. Lots of opportunity in this market, but lack of trust in their own branch:
*To add* The people at NCwest do truly do their best I believe in trying to do what they can and want to make the experience the best they can, but without giving them power to do so, anything they do is too late.
From Glassdoor reivew:
Link to a screenshot:
https://imgur.com/ly19FJx
https://imgur.com/Jxayuhd
Body of the text:
Great people, terrible publisher
Pros
Team was awesome, passionate, and inspiring.
Cons
Getting anything approved was a nightmare and waste of time.