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Daeva
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  1. Kudos to ncsoft support,im finally enjoying my favourite game again.Never lose hope guys
  2. After you have followed the steps above, please provide the following information: • The original e-mail address on the account: • The date of birth used when the account was created: • The location the account was created: At least one of the following if applicable: • Order ID for a purchase made on the account: • PayPal Transaction ID associated with a purchase made on the acct: • Last four digits (ONLY) of a card used on the account: • NCoin card code used on the account: After providing everything the only FALSE is birth date which i can prove with valid birt
  3. Yes thats the only thing they cant verify They have all the other proof and receipts and yet they wont verify this is my account because of the false birth date,im presenting papers with my id and receipts and its not enough I cant shallow it
  4. what support? are you kidding me? My account got hacked and changed email.I contacted ncsoft and explained the issue and they said that indeed the account was hacked from another country and that they secured it.Now the real fun begins.They told me that in order to verify the account I'll have to provide some info.Im providing valid papers and receipts of all the siel,quna and bcm receipts from all those payments those years,I show them all those orders and paypal receipts,my account still has my credit card billing each month a new siel aura and their response is that they cant verify t
  5. My account got hacked and changed email.I contacted ncsoft and explained the issue and they said that indeed the account was hacked from another country and that they secured it.Now the real fun begins.They told me that in order to verify the account I'll have to provide some info.Im providing valid papers and receipts of all the siel,quna and bcm receipts from all those payments those years,I show them all those orders and paypal receipts,my account still has my credit card billing each month a new siel aura and their response is that they cant verify that the account is mine because i dont r
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