CuteAJ

Has anyone experienced hotkey/keybinds/skills/name for gear sets/chat settings got reset after disconnected and a slow load up in game? Upon re entering the game, all data related to that specific character was GONE/reset. Is there a quick fix for this or how do I fix this without setting them up again? It can take hours and I might miss out on some old settings. Has anyone encountered this before? Need advise.