Silybum

Greetings, European Aion server is now being managed by Gameforge. As of December 12, 2012, all European Aion game accounts that were not yet migrated to the Gameforge European Service, were removed from the NCSOFT Service. You will need to contact the Gameforge Support team for assistance with a European Aion account. You can reach them by visiting https://aion.support.gameforge.com/ Regards, Aion Support Team

Greetings, Unfortunately, we were unable to identify the cause of your problem. This does not mean that we stop working on a solution, but we would like to kindly ask for your help by contacting our Aion Support Team so that we can gather all the information needed. We ask for your understanding and thank you for your patience. Regards, Aion Support Team