Rownen

Weekly Maintenance - March 12, 2024 When 5:00 AM PDT. See your time zone here: https://everytimezone.com/s/4ffb7763 Estimated Downtime 16 hours Notes The following changes will be coming to the game during this maintenance: Our new launcher, PURPLE, will finally be released! https://www.aiononline.com/en-us/news/purple-launch-features-april-2024 Apsaranta Guerilla Squad Quest Event Ends New Year Fairy Promotion Ends

Weekly Maintenance – March 12, 2024 When 5:00 AM PDT. See your time zone here: https://everytimezone.com/s/4ffb7763 Estimated Downtime 16 hours Notes The following changes will be coming to the game during this maintenance: Our new launcher, PURPLE, will finally be released! https://www.aiononline.com/en-us/news/purple-launch-features-april-2024 Daeva Pass Season 34 Ends *Please note that there is going to be a one-week break for Daeva Pass Daeva Pass Season 35 will begin on March 19 Duration: March 19 – April 16 Season Ends: April 14 Siel’s Aura One-Time Deal Begins Duration: March 12, 9PM PDT - June 4, 3PM PDT Detail: https://www.aiononline.com/en-us/news/siel-s-aura-subscription-one-time-deal

Weekly Maintenance – March 5, 2024 When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/a375ee33 Estimated Downtime 4 hours 15 minutes Known Issues The relic slot description displays the deletion date of the previous season's item when the relic is not equipped. Notes Garden of Growth Event Begins Duration: March 5 – March 19 Blessed Growth Bundle Begins Duration: March 5 – March 19 Daeva Pass Season 19 Begins Duration: March 5 – April 2 Season Ends: March 31 GP (Glory Point) Reset Apsaranta Season 5-1 Begins Season Duration: March 5 - September 17 Empyrean Lord No changes – Ariel/Azphel No changes to Empyrean Lord Agent Battle Legion Renown *Legion Renown will reset Items *Ariel/Azphel Empyrean Lord’s Relic level will reset No changes to Empyrean Lord's Holy Water (No Deletion) No changes to Empyrean Lord Amulet (No Reset/No Deletion) No changes to Sharkel (No Deletion) Quests No changes to Legion Quest No changes to Epic Quests Tiamaranta’s Eye Ends Item Deletion: March 5 Daeva Pass Season 18 Ends

Weekly Maintenance - March 5, 2024 When 3:00 PM PST. You can also check the start of maintenance here: https://everytimezone.com/s/a375ee33 Estimated Downtime 2 hours 30 minutes Notes Take the Bind Points Event Begins Duration: March 5 – March 19 Sweet Nether Chocolate Event Ends Item Deletion: March 5 Legion Support Event Ends Store Update: Sweet Chocolat Outfit Ends Lunar New Year Bundle Sales Ends

Hi @Zarbi. We have several discussion forum-based channels that operate the same way this Forum does. It is not 100% identical but it is forum-based "topic specific structure". We hope you can try it out again!

Greetings Daevas, For years, our Forums have acted as a fantastic hub for our players to communicate and talk about our games. However, as technology pushes forward and new ways to communicate and interact become available, we must also keep our players' needs in mind. On March 12, 2024, we will sunset all our games’ Forums and fully transition to more effective ways of communicating and updating our players via Discord. Our Forums will be turned into read-only mode for archival purposes. You can still access the years of community history and helpful information, and we will be opening a new Resources tab on Discord that links to the archive. To our dedicated Forum community – we thank you for your years of sincere discussion and debate. We hope to hear from you all directly on how to make our Discord community a home for everyone. Discord has allowed us to use a suite of new features to push information quicker and more conveniently to our players, allowing them to customize notifications via Desktop and Mobile apps, and interact in completely new ways that are not possible in the Forums: via chat, voice, and video. We also realize that not all players enjoy rapid-fire messages, and we have forum-style channels available on Discord for those who prefer more curated discussion. New to our Discord? Check it out to see things like: Weekly maintenance updates and notifications (including Server Up and Down messages) Community Manager engagement Game news, events, and promotions Discord exclusive giveaways Our Discord channels are always growing, and in the future, we’ll be working towards features like: Community partnerships and news Player Bug reports Expanding upon voice and video channels Creator partnerships Additional moderation and staff involvement Our goal is that this change will help us continue to give players clearer, more streamlined communication. We are excited to grow closer with all of you by continuing to build fun and active game communities. Come join us and take part in developing the future of our community! Aion Discord: https://discord.com/invite/kBdNKVWSJ9 Thank you, The NCA Community and Communication Team

Greetings Daevas, For years, our Forums have acted as a fantastic hub for our players to communicate and talk about our games. However, as technology pushes forward and new ways to communicate and interact become available, we must also keep our players' needs in mind. On March 12, 2024, we will sunset all our games’ Forums and fully transition to more effective ways of communicating and updating our players via Discord. Our Forums will be turned into read-only mode for archival purposes. You can still access the years of community history and helpful information, and we will be opening a new Resources tab on Discord that links to the archive. To our dedicated Forum community – we thank you for your years of sincere discussion and debate. We hope to hear from you all directly on how to make our Discord community a home for everyone. Discord has allowed us to use a suite of new features to push information quicker and more conveniently to our players, allowing them to customize notifications via Desktop and Mobile apps, and interact in completely new ways that are not possible in the Forums: via chat, voice, and video. We also realize that not all players enjoy rapid-fire messages, and we have forum-style channels available on Discord for those who prefer more curated discussion. New to our Discord? Check it out to see things like: Weekly maintenance updates and notifications (including Server Up and Down messages) Community Manager engagement Game news, events, and promotions Discord exclusive giveaways Our Discord channels are always growing, and in the future, we’ll be working towards features like: Community partnerships and news Player Bug reports Expanding upon voice and video channels Creator partnerships Additional moderation and staff involvement Our goal is that this change will help us continue to give players clearer, more streamlined communication. We are excited to grow closer with all of you by continuing to build fun and active game communities. Come join us and take part in developing the future of our community! Aion Discord: https://discord.com/invite/kBdNKVWSJ9 Thank you, The NCA Community and Communication Team

Weekly Maintenance - February 27, 2024 When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/9077938b Estimated Downtime 2 hours 30 minutes Notes Hanbok Pixel Bundle Promotion Transformation Combination Bonus Rewards Distribution (Delayed) February 27 Shugo Event Pass Item Deletion Apsaranta Season 5 will end on March 5 (Extended by 1 week) New Asparanta Season 5-1 will begin March 5 - September 17 Empyrean Lord No changes – Ariel/Azphel No changes to Agent Battle Legion Renown *Legion Renown will be reset on March 5 Items Ariel/Azphel Empyrean Lord’s Relic *Ariel/Azphel Empyrean Lord’s Relic level will be reset on March 5 No changes to Empyrean Lord's Holy Water (No Deletion) No changes to Empyrean Lord Amulet (No Reset/No Deletion) No changes to Sharkel (No Deletion) Quests No changes to Legion Quest No changes to Epic Quests

Weekly Maintenance - February 27, 2024 When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/9077938b Estimated Downtime 2 hours Notes Fixed Text Bugs Standard Maintenance

Weekly Maintenance - February 20, 2024 When 3:00 PM PST. See your time zone start time here: https://everytimezone.com/s/18b0c2e0 Estimated Downtime 3 hours Notes Apsaranta Guerilla Squad Event Begins Duration: February 20 – March 12 New Year Fairy Bundle Sales Begins Duration: February 20 – March 12 Hanbok Pixel Bundle Promotion Transformation Combination Bonus Rewards Distribution Delayed Until February 27 Shugo Event Pass Ends Goodbye Winter Bundle Ends Updated: Apsaranta Season 5 will end on March 5 (Extended by 1 week) New Asparanta Season 5-1 will begin March 5 - September 17 Legion Renown Legion Renown will be reset on March 5 Items No changes to Ariel/Azphel Relic No changes to Empyrean Lord's Holy Water No changes to Empyrean Lord Amulet No changes to Sharkel Quests No changes to Legion Quest No changes to Epic Quests Empyrean Lord Agent Battle No changes to Empyrean Lord Agents

Weekly Maintenance - February 20, 2024 When 3:00 PM PST. See your time zone start time here: https://everytimezone.com/s/18b0c2e0 Estimated Downtime 2 hours 30 minutes Notes Sweet Nether Chocolate Event Begins Duration: February 20 – March 5 Legion Support Event Begins Duration: February 20 – March 5 Store Update: Sweet Chocolat Outfit Duration: February 20 – March 5 Lunar New Year Bundle Sales Begins Duration: February 20 – March 5 Dungeon Expedition Event Ends Daeva Premium Support Event Ends Special Manastone/Supplement Bundle Sales Ends Store Update: Heiron Kitter Egg Sales Ends Instance 100% Drop Event Ends

Weekly Maintenance - February 13, 2024 When 3:00 PM PST. See your time zone start time here: https://everytimezone.com/s/a5d72d30 Estimated Downtime 3 hours 30 minutes Notes Winter Wonderland Event Ends Item Removal [Event] Winter Park Coin [Event] Winter Park Entry Crystal Ice Orb Promotion Item Removal Item Removal +1 - +10 Ice Orbs *Including those purchased from the Black Cloud Marketplace (and subsequently enchanted) Melted Ice Orb Frozen Cube [Event] Broken Bundle [Event] Crushed Bundle [Event] Noble Bundle [Event] Brilliant Prism

Weekly Maintenance - February 13, 2024 When 3:00 PM PST. See your time zone start time here: https://everytimezone.com/s/a5d72d30 Estimated Downtime 2 hours 45 minutes Notes Daeva Pass Season 34 Begins Season Ends: March 10 Duration: February 13 - March 12 Instance 100% Drop Boost Event Extended! Duration: - February 20 Wild Card Event Ends Daeva Pass Season 33 Ends Beginner's Special Package Ends

When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/34d2be5e Estimated Downtime 4 hours and 15 minutes Notes Tiamaranta’s Eye Event Begins Duration: February 6 – March 5 Goodbye Winter Bundle Promotion Begins Duration: February 6 - February 20 Daeva Pass Season 18 Begins Duration: February 6 – March 5 Season Ends: March 3 Shugo Coin Event Pass Begins Duration: February 6 – February 20 Glory Point (GP) Reset Attendance Event Ends Ice Orb Promotion Ends Item/NPC Deletion: February 13

When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/34d2be5e Estimated Downtime 3 hours Notes Dungeon Expedition Event Begins Duration: February 6 - February 20 Daeva Premium Support Event Begins Duration: February 6 - February 20 Special Manastone/Supplement Bundle Promotion Begins Duration: February 6 - February 20 Store Update: Heiron Kitter Egg Duration: February 6 - February 20

Weekly Maintenance - January 30, 2024 When 3:00 PM PST. You can also see your time zone here: https://everytimezone.com/s/e1f82671 Estimated Downtime 2 hours and 45 minutes Notes Hanbok Pixel Promotion Ends Reward Distribution: - February 20 Growth Boost Bundle NPC/Item Deletion NPC/Item Deletion: January 30: [BCM] Growth Coin Amazon Prime Gaming Drop 4 Begins (1/30) Duration: January 30 – March 1 Known Issue The Wardrobe Slot Limit incorrectly displays 'up to 100 slots' when the actual limit is 200 slots.

Weekly Maintenance - January 30, 2024 When 3:00 PM PST. You can also see your time zone here: https://everytimezone.com/s/bec6155d Estimated Downtime 2 hours Notes Added No-Gliding Zones to Prevent Exploits Related to Boarding Apheta Beluslan Ships via Gliding Special Enchantment Bundle Ends Amazon Prime Gaming Drop 4 Begins (1/31) Duration: January 31 – March 2

Weekly Maintenance - January 23, 2024 When 3:00 PM PST. For your time zone check here: https://everytimezone.com/s/169b4144 Estimated Downtime 2 hours and 15 minutes Notes Wardrobe Slot Increase 100 Slots → 200 Slots Garden of Growth Ends NPC Deletion No Item Deletion (Garden of Growth Bonus Entry Scroll) Growth Boost Bundle Ends Growth Boost Bundle Issue Item Compensation: January 23. As compensation, we will send 1x Garden of Growth Bonus Entry Scroll to all players who purchased Boost! Bundles during the event period. Boost! Minion Bundle - 1 x [BCM] Grade S/A Minium Selection Box + 1 x Garden of Growth Bonus Entry Scroll Boost! Lucky Star Bundle - 1 x Garden of Growth Bonus Entry Scroll + 1 x Garden of Growth Bonus Entry Scroll Boost! Abyssal Star Bundle - 1 x Garden of Growth Bonus Entry Scroll + 1 x Garden of Growth Bonus Entry Scroll NPC/Item Deletion: January 30 Updates Fixed Herelym Mine Ice Orb Drop Issue Growth Boost Bundle Issue Item Compensation now scheduled for January 24

Weekly Maintenance - January 23, 2024 When 3:00 PM PST. Your time zone here: https://everytimezone.com/s/169b4144 Estimated Downtime 2 hours and 45 minutes Notes - Weekly Server Stability Check

Boost Bundle, Ice Orb, and Emergency Server Maintenance Dear Retail Daevas, We regret to inform you that recent events and promotions have brought to light certain issues. We sincerely apologize for any inconvenience caused. Recognizing the urgency of these matters, we have scheduled an emergency maintenance for today, January 18th, at 7:00 PM PST. The maintenance is expected to last approximately 1 hour, during which we will address the following issues: Boost Bundle Promotion Issue: The following items are observed to be absent from the bundle. All players who made Boost! Bundle purchases will receive the missing items after the scheduled maintenance on 1/23. The Garden of Growth Bonus Entry Scroll will not be deleted with the event ending, allowing its use in the next Garden of Growth event. Additionally, as compensation, we will send 1x Garden of Growth Bonus Entry Scroll to all players who purchased Boost! Bundles during the event period. Boost! Minion Bundle - 1 x [BCM] Grade S/A Minium Selection Box Boost! Lucky Star Bundle - 1 x Garden of Growth Bonus Entry Scroll Boost! Abyssal Star Bundle - 1 x Garden of Growth Bonus Entry Scroll Frozen Magic: Ice Orb Promotion Issues: Herelym Mine Ice Orb Drop Issue: Currently under investigation. BCM: +1 Ice Orb (Free) available from BCM can currently be Brokered. We will change it to a 'Cannot be Brokered' item. Login Reward: +1 Ice Orb available from Prestige Login Reward cannot be Brokered. We will change it to a 'Can be Brokered' item. Article Correction: Correction of the misinformed event details: Prestige players can receive +1 Ice Orb every 30 minutes, not (x2) as mistakenly stated in the article and you can collect up to 24 Ice Orbs daily as stated in the article. Apologies for the confusion. Compensation for Prestige Players: Prestige Pass holders will receive x48 (Can be Brokered) Ice Orbs as compensation via survey. The Ice Orbs already collected from Prestige Login Reward will not be removed, allowing players to keep extra Ice Orbs. We sincerely apologize for the mismanagement of recent events and assure you that we will take steps to prevent similar issues in future events. We understand that the recent events did not meet your expectations, and we appreciate your feedback. Despite the mistakes made, we are committed to making improvements and ensuring a better experience in the future. For future Ice Orb Promotions, Azphel/Ariel will be included in the reward list, and we will explore the possibility of reintroducing daily quests to obtain snowballs from Frostnerk. We appreciate your understanding, love for Aion, and active bug reporting. Once again, we apologize for any inconvenience caused. Please feel free to share any issues or suggestions that can contribute to making Aion better. Thank you for your continued support. Server Maintenance Details 7:00 PM PST. See your time zone here: https://everytimezone.com/s/ced288ba Estimated Downtime 1 hour

Weekly Maintenance - January 16, 2024 When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/638d4684 Estimated Downtime 4 hours and 15 minutes Notes Winter Wonderland Event Begins Duration: January 16 – February 13 Frozen Magic: Ice Orb Promotion Begins Duration: January 16 – February 6 Item Deletion: February 13 Winter Holiday Festival Part 2 Item Deletion: [Event] Tree Ornament, [Event] Pine Tree, [Event] Solorius Tree

Weekly Maintenance - January 16, 2024 When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/638d4684 Estimated Downtime 4 hours Notes Wild Card Event Begins Duration: January 16 – February 13 Wild Card Events – A Gift for Growing Daevas! Duration: January 16 – February 13 Wild Card Events – Daeva’s Support Duration: January 16 – February 13 Wild Card Events – Growth Boost Duration: January 16 – February 13 Wild Card Events – Instance 100% Drop Boost Duration: January 16 – February 13 Wild Card Events – Apheta Beluslan Quest Boost Duration: January 16 – February 13 Store Update: Beginner’s Special Bundle Begins Duration: January 16 – February 13 Siel’s Aura 90-day Bonus Reward Renewal Permanent Daeva Pass Season 33 Begins Season Ends: February 11 Duration: January 16 – February 13 Daeva Pass Season 32 Ends

Weekly Maintenance - January 9, 2024 When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/034a5b15 Estimated Downtime 4 hours and 30 minutes Notes GP (Glory Point) Reset Attendance Event Begins Duration: January 9 – February 6 Garden of Growth Begins Duration: January 9 – January 23 Item Deletion: January 23 Boost Bundle Promotion Begins Duration: January 9 – January 23 Item Deletion: January 30 Hanbok Pixel Bundle Promotion Begins Duration: January 9 – January 30 Daeva Pass Season 17 Begins Season Ends: February 4 Duration: January 9 – February 6 Winter Holiday Festival Part 2 Ends Item Deletion: January 16 Luminarie Masquerade Decoration Ends Shugo Emperor’s Vault Item Deletion Ice Orb Promotion Starts Next Week!

Weekly Maintenance - January 9, 2024 When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/034a5b15 Estimated Downtime 3 hours and 15 minutes Notes Special Enchantment Stone Bundle Begins Duration: January 9 – January 30 Lucky Daeva Candy Bundle Begins Duration: January 9 – January 23 Classic Winter Holiday Festival Ends Store Update: Solorius Form Candy Selection Box Ends Challenge for Victory Event Ends VERSUS Event Pass Item Deletion [Event] Apheta Mark Wild Card Event Starts Next Week!

Holiday Server Maintenance - December 26, 2023 When 3:00 PM PST. See your time zone here: https://everytimezone.com/s/ed43817d Estimated Downtime ~2 hours and 15 minutes Notes Most of our team is on Holiday Break this week. Standard server maintenance will be carried out. All Holiday Events will continue and I will update you if there are any other specific notes later. I hope everyone is having a wonderful Holiday!