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Got locked innocently for 1 week


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I have 2 accounts got locked innocently for 1 week, 

can't log into NC's website and games,

the lost time for dredg and progress in Deava Pass and event are huge to me, 

where i can require for compensation ?


Considering for all the lost of items, ap and time, 

I have email the suport team and hoping for their help in solving this issue, 

hope NC can read this topic and give me a reply.

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