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The management team that should be fired

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this is the support team, they don't fix problems, they don't listen to their users even those who spend real money, this was the answer they gave me for those who are not considered for not being part of the development team, I merged 12 transformations before from the event I asked for a token and now with the transformation event they ignore me, so they will ignore them, they remain the same. Don't try to play


Thank you for contacting Aion Support Team.
Please understand that the support team is not part of the development process so we're unable to make adjustments.
We appreciate your understanding. Please let us know if you have other concerns.
GM Peeyo
NCSOFT Support Team

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