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Game Client Crash. 100% reproducible

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The Aion game client crashes on my high end AMD-based system.

System configuration:
CPU AMD Ryzen Threadripper 1950X - 16 core. Not overclocked.
Memory: 64GB across 4-channels
Video: NVidia 1070 GTX
Installation HDD: Samsung 840EVO SSD - 1TB
Windows 10 Pro version 1709 (Fall Creators Edition)

Problem symptoms.
In Ryzen Master creator mode (16 cores, UMA memory Access, Legacy Mode OFF) game will crash 100% of the time before reaching the login screen.
In Ryzen Master game mode (8 cores, NUMA memory Access, Legacy Mode ON) game runs normally.

Why is this a problem?

  • While running your game, my system CPU process handling in in effect halved reducing my ability to multitask - The reason I use such a high end processor.
  • I need to reboot my system to switch operating modes. This is an annoyance since your game is the only one I have to do this with.

Please address this problem since it will become more of a problem as technology advances. Game software must not make assumptions about the hardware platforms it will run on.



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