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Cyan

Aion Team
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Everything posted by Cyan

  1. Below is an FAQ for the Ereshkigal server consolidation. You can find the official news post here. FAQ Q: My character is on Danaria. What happens to me? A: Nothing. Characters on Danaria will be unaffected by the server merge, though all servers will need to be down for maintenance on the day of the merge until it is complete. Q: My character is on Katalam. What happens to me? A: Characters on Katalam at the time of the merge will keep their character name and housing. If you have Asmodian and Elyos characters on the same server after the merge, you will be unable to create more characters until only one race is present - the other characters will need to either transfer to another server, or be deleted. The following Q&A applies to characters on Ereshkigal ONLY: Q: I can't create a character. What gives? A: Character creation on Ereshkigal was disabled during maintenance for accounts that do not already have a character on the server. This will last until the merge. Q: What happens to my character name? A: Character names on Ereshkigal will be randomized, and affected characters will receive a name change ticket. Names are first-come, first-served. Name change tickets will be unavailable from 4/24 until 5/29 to prevent potential abuse. Q: What happens to my legion name? A: Legion names on Ereshkigal will be randomized, and the Brigade General will receive a legion name change ticket. Names are first-come, first-served. Legion name change tickets will be unavailable from 4/24 until 5/29 to prevent potential abuse. Q: I have non-studio housing. What happens to me? A: During the merge, your non-studio housing will be forfeited and you'll be refunded the bid price you purchased it for. Some or all of your deployed furniture may be undeployed during this process (it will still be available for deployment), and you will lose any custom wallpaper or flooring. Additionally, you will receive 250 Guestblooms. Housing auctions will be disabled from maintenance on 4/24/2019 until the merge. Q: What about housing auction and maintenance fees? A: If you had a bid on a house with no previous owner, you will be awarded the house during maintenance on 4/24/2019. If your non-studio housing was in the process of being auctioned during maintenance on 4/24/2019, the auction was canceled with no winner (the housing will be returned to you). You will be refunded your auction fee via in-game mail within one week. Additionally, all non-studio owners will receive enough kinah to cover 5 weeks of maintenance fees. These will be mailed out by Friday 4/26/2019. Q: I have studio housing. What happens to me? A: Studio housing is unaffected by the merge. Q: What happens to items in my inventory, personal storage, housing storage, and pet storage? A: These items (including Kinah) will all transfer to the new server with you. For housing storage that was undeployed due to the switch to studio housing, you will need to redeploy it to access your items. Q: What happens to items in the account warehouse? A: Items in the account warehouse on Ereshkigal will appear in the account warehouse on Katalam. Any overflow will be treated like a normal inventory overflow, where items populate as others are removed (no items will be lost). Account warehouses are race-specific, so Elyos and Asmodian characters on the same account will have separate warehouses if they occupy the same server after the merge. Q: Does anything happen to my Luna, Black Cloud Coin, unlocked Cubics or Transformations? A: Luna and Black Cloud Coin are account-bound currencies and will not be affected. Cubics and Transformations are unlocked account-wide and will not be affected, either. Q: What happens to my mailbox? A: The mailbox and its contents will transfer with the character. Purchased store items on the Black Cloud Deliveries tab will not be affected and can still be claimed by any eligible character on the account. Q: What happens to my GP and rank? A: GP will be unaffected by the merge, however the GP ranks are scheduled to reset as May 22nd marks the end of the GP season. For more information visit here. If there is any change to the server merge date, the ranks will still reset on May 22nd as they are not technically a part of the merge process. Q: What happens to my Arena of Harmony and GP season progress? A: May 22nd is the end of a season, and rewards will already have been distributed by the time maintenance begins. Progress earned during the 2 hours between the season end and the merge maintenance will be lost. Q: I’d like to transfer some of my characters off Ereshkigal before the merge. A: I’d like to transfer some of my characters off Ereshkigal before the merge. A: Characters who meet the server transfer requirements will be able to queue for transfer from Ereshkigal to Katalam at no cost from May 1st to May 15th, with the transfers occurring during the maintenances on May 8th and May 15th. Server transfers into Ereshkigal will remain closed, and transfers from Ereshkigal to Danaria or between Danaria and Katalam will remain priced at 1600 NCoin. Q: Are there any special events or bonuses happening around the server merge? A: Characters on Ereshkigal will be able to enjoy the following boosts from today until the day of the merge: +400% XP, +200% Drop, +200% Crafting, and +200% AP A survey with the following items, claimable once per account by level 80 characters. 50x Transformation Contract (62 Types) 1x Ancient Transformation Contract (18 Types) 1x 30-day Prestige Pass 1x Daevanion Skill Box (10 Types) 10x Legendary PvE Enchantment Stones 10x Legendary PvP Enchantment Stones 3x Ultimate PvE Enchantment Stones 3x Ultimate PvP Enchantment Stones 5x Stigma Enchantment Stones 250,000,000 Kinah 250 Gold Ingots 4,000 Luna After the consolidation is complete, additional boosts will be added to all servers. More details to come.
  2. Greetings Daevas, With the current season for Glory Points ending we wanted to provide some information on an additional change. On April 24, after the conclusion of the season, we’ll be doing a full reset of the ranks – every player on every server will have their GP reset back to zero. This will happen during maintenance following each new season moving forward. Ranks will work the same as they always have, albeit with lowered GP requirements to rank up. There will also be additional ways to earn GP from battlefield instances and new quests. With each GP reset, you’ll also receive Gold Ingots based on how much GP you have at the time of the reset. How much you earn will be based on the following: Every 500 GP (rounded up to the nearest 500) will grant 1 Gold Ingot. For example, if you end the season with 3,205 GP you will receive 7 Gold Ingots. If you have any questions regarding this change, put them below and we will work to get them answered! Thank you.
  3. There will be a scheduled maintenance Wednesday, April 24, 2019 from 6:00 a.m. CDT / 11:00 CET to 9:00 a.m. CDT / 14:30 CEST. The game servers will be unavailable for approximately 3 hours. Changes Routine website and server maintenance Rainbow Snake Festival will continue for 1 more week. Flower Festival will continue for 1 more week. The GP ranks will be reset, and Gold Ingots will be awarded to players who had a GP total greater than 0. Resets will be performed every 4 weeks. The next reset is scheduled for 5/22. The amount of GP required to earn ranks will be reduced. GP rewards will be added to Idgel Dome and Illumiel Brawl. An issue where Upper Abyss NPCs could be accessed will be fixed. An issue where players could not receive items from Rainbow Snake Festival will be fixed. Various text and localization issues will be fixed. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  4. Rank System Bug?

    The 800 GP requirement to maintain rank does exist. That being said it's scheduled to be removed during next week's maintenance so this should alleviate the issue.
  5. New server for 7.0 ?

    I would say, as of right now, the chances of this happening is very low.
  6. Greetings, Below you will find a list of current known issues for Aion: Ereshkigal's Wrath. This is not a comprehensive list and may not contain all issues found within the game. Known Issues: Some monsters in the quest [Alliance] Protect Transporters of the Mist Thorn Forest are named incorrectly. Leaving a mine shaft in Herelym Mine will block re-entry. There are some issues with collision inside of Illumiel Brawl. Illumiel Brawl upgrade scrolls will reset your HP to your non-transformed state. Some Wings are incorrectly referred to as Plumes. Transformation Contracts dropping in instances are 50 types and not 62 types. The Crucibile Spire rewards vendor does not have updated rewards. New quests added on April 24 (Reclaim Lakrum Base 1 & 2) are missing text and can cause client lag when killing the enemy faction or taking a base in Lakrum. Please abandon the quest as a workaround for the client lag. Resolved: Enchanting rates on items were reverted to the original 6.2 rates. Nesting Dolls from the All Dolled Up event are currently providing the wrong rewards. GP gained from sieges on the Ereshkigal server is not functioning properly. New Chain gear items added in the Ereshkigal's Wrath update have incorrect names for their types. Physical Chain items are named Mystic and magical chain items are not.
  7. Please.. Remove Reset from ID/IB

    Hello everyone, We're going to have a discussion with the devs about this and see what is possible or the best thing to do. I know the season has already started but we will let you know when we have more information on what's going to happen.
  8. We're experiencing some difficulties with the transfer backend. We'll be looking to open the transfers next week (and this week works normally). The survey will remain available until May 22.
  9. Serious issue with todays patch

    We're investigating this with the devs. I also added it to the known issues. The only current work around is to abandon the quest, which comes back when to rezone. We will try and get this fixed as soon as we can.
  10. Sorry the news was a little slower than we wanted. You can find the post here: https://www.aiononline.com/news/server-consolidation-may-2019
  11. There will be a scheduled maintenance Wednesday, April 17, 2019 from 6:00 a.m. CDT / 11:00 CET to 9:30 a.m. CDT / 14:30 CEST. The game servers will be unavailable for approximately 3 hours and 30 minutes. Changes Routine website and server maintenance Rainbow Snake Festival will continue for 2 more weeks. Flower Festival will continue for 2 more weeks. An issue preventing the editing of housing scripts will be fixed. An issue where Warsinger and Daisy Duchess items in the Flower Festival event did not have the correct item names will be fixed. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  12. Weekly Server Maintenance - April 17, 2019

    The queueing will be opened tomorrow. Please check the FAQ as there may be changes since last time.
  13. There will be a scheduled maintenance Wednesday, April 10, 2019 from 6:00 a.m. CDT / 11:00 CET to 9:15 a.m. CDT / 14:15 CEST. The game servers will be unavailable for approximately 3 hours and 15 minutes. Changes Routine website and server maintenance Rainbow Snake Festival will continue for 3 more weeks. Flower Festival will begin. You can find full event details here. The weekly Consumables Box will return to the Golden Sand Traders for 1 Gold Ingot. An issue where instances were dropping 50 type Transformation Contracts instead of 62 types will be fixed. An issue where Chain armor had incorrectly terminology will be fixed. An issue where the quest [Weekly] Cursed Elyos Souls was not updating properly will be fixed. Prestige Supplies will not longer drop Blood Marks. Various text and localization issues will be fixed. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  14. Glory Points Reset & Seasons

    Yes Possibly, yes (feedback and suggestions are forwarded to the devs so if you would like to see anything please let us know) What do you mean by current GP loss? If you mean for the GP people currently have, then yes, they will be receiving the equivalent Gold Ingots based on their current GP on the 24.
  15. Weekly Server Maintenance - April 10, 2019

    Hello everyone, We've made the following changes to the Flower Festival event: Instances bosses will now drop 25 Aether Blossom. Veilenthrone will drop 50 Aether Blossom and a chance for 2 Bruised Petal. Pandora Field missions will now drop 25 Aether Blossom and a chance for 1 Bruised Petal. Pure Aether Blossom will now drop 5 Aether Blossom. You'll also find a survey available in game that offers 100 Aether Blossom and 1 Flower of Love. This survey is available once per account per server until 11:59 pm April 10 server time. Thank you for your feedback.
  16. transfer

    Transfers will be open again soon. They were closed as we were fixing an issue with them. More details on all of that to come.
  17. Hello everyone, Due to the recent issues related to Enchantment Rates and Daevanion Marks of Knowledge, you will be receiving items in your mailbox. For any Enchantment Stones used between March 27 and April 3 you will be receiving equivalent stones based on the quantity and type used. For every 25 Ancient PvP/PvE Enchantment Stone used during the affected week, you'll receive 25 of the same Enchantment Stones. This will be rounded up if you used few than 25 Stones. This means if you used 11 Ancient PvP Enchantment Stones you will receive 25 of the same type. If you used 47, you will receive 50. You'll receive 10 Legendary PvP/PvE Enchantment Stones rounded up to the nearest 10. You'll receive 5 Ultimate PvP/PvE Enchantment Stones rounded up to the nearest 5. In addition to this, we will also be sending out 6 Daevanion Marks of Knowledge to every player that purchased at least one Mark last week. If you are eligible to receive these items you will see them in your mailbox by the end of the day Monday, April 8. Thank you.
  18. Crucible Spire not updated for 6.7

    We're investigating this and reported it to the devs. Sorry I didn't respond on this particular thing, but there's been a list of things reported to the development team for investigation.
  19. There will be a scheduled maintenance Wednesday, April 3, 2019 from 6:00 a.m. CDT / 11:00 CET to 12:30 a.m. CDT / 19:30 CEST. The game servers will be unavailable for approximately 6 hours and 30 minutes. Changes Routine website and server maintenance Rainbow Snake Festival will begin. You can find full details here. Fixed an issue where enchantment rates were reverted to previous settings during the Ereshkigal's Wrath update. Information regarding compensation for this issue will be provided after the maintenance. Fixed an issue where the All Dolled Up event rewards were reverted during the Ereshkigal's Wrath update. Adjusted Herelym Mine and The Veilenthrone so player characters will deal 10% more damage and receive 10% less damage. This brings these instances in line with other balance adjustments for end-game PVE instances that were introduced in the Awakened Legacy update. Fixed an issue where the Prestige Case would behave strangely when put into account storage. Fixed and issue where some merchants in restricted areas of the Abyss were accessible. Fixed an issue where some skills were referenced by incorrect terms. Fixed an issue where Alliances were incorrectly referred to as Forces in some system messages and popups. Fixed an issue where Aetherforging is incorrectly referred to as Magic Crafting in several areas. Fixed an issue where some monsters were referred to by incorrect names. Fixed text issues in the "[Weekly/Alliance] Support Pandora Development Agency Battlefield" quests. Fixed typos in some dictionary entries. Updated the Soul Binding warning so it is accurate for post-Awakened Legacy content. Fixed an issue where some skills were referenced by incorrect terms. Fixed text issues in various competitive season reward quests. Fixed some minor typos and incorrect terms. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  20. until when arena / gp ranking will continue broken?

    We're investigating the issue with the development team. Unfortunately I don't have an estimated time but we're trying to get it fixed as soon as possible.
  21. It's until the maintenance on April 3rd. The issue was fixed during the maintenance so stones used after that are not eligible. It's per character.
  22. NCWest First Steps to Be Better?

    We'll also be sending out mail to players who purchased at least 1 Daevanion Mark last week, if you didn't purchase any then you should still be able to buy them this week.
  23. Possibly, I will send it to the team for investigation. I know there's been a lot of reports with skill bugs so we're sending them all over.
  24. There will be an unscheduled maintenance period today, Thursday, April 4, 2019 from 4:00 am to 5:00 pm Central Time. The game servers will be unavailable for approximately 1 hour. - Changes - An issue with GP gain on the Ereshkigal server during sieges will be fixed. Be sure to follow @AionOps for server updates. Thank you for your patience!
  25. Weekly Server Maintenance - April 3, 2019

    We're investigating with devs. Will add to the known issues, thanks.
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