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Cyan

Aion Team
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Everything posted by Cyan

  1. There will be a scheduled maintenance Wednesday, December 12, 2018 from 6:00 a.m. CST / 13:00 CET to 9:00 a.m. CST / 15:00 CET. The game servers will be unavailable for approximately 5 hours. Changes Routine website and server maintenance. Text issues with the Lakrum Assault event will be fixed. Text for the enchantment window will be updated to be more clear. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  2. Housing

    Look, I have stated in other threads that we don't have a date for it yet. Please don't derail threads because you're looking for answers to unrelated questions. We're requesting improvements for enchanting and we're aiming to have them out within the next few weeks. Sorry I can't give more specific information because it's currently unknown. When we have more information it will be shared.
  3. Housing

    Housing is available!
  4. The avenues for PvE stones are more abundant than PvP, not to mention PvE being available on the store. My intent with that sentence was to say they're both going to be be made more available, but PvP stones are restricted more than PvE and generally require more due to enchanting to +15 for each piece.
  5. To be extra clear, we're going to be getting the enchantment rates from the 6.5 patch and put into our current version before 6.5 comes out for our region. Along side of this we're also going to be introducing ways in order to get more enchantment stones than possible currently (mostly PvP as PvE is a bit easier to come by comparatively).
  6. There will be a scheduled maintenance Wednesday, December 5, 2018 from 6:00 a.m. CST / 13:00 CET to 9:00 a.m. CST / 15:00 CET. The game servers will be unavailable for approximately 3 hours. Changes Routine website and server maintenance. Lakrum Assault Event will begin. You can find full details here. Solorius decorations will be put up in the capital cities. Some merchant items that were missing icons will be fixed. Shard Bundles will be available for Asmodians in the Golden Sand Traders. Price will be lowered in a future update. An issue where killing Beritra in Drakenspire depths would only give the Prestige quest credit to one player will be fixed. An issue which prevented the quest "Investigating the Investigators" from being completed will be fixed. Various text and localization issues will be fixed. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  7. Hello all, I suppose this thread is as good of a place as any. We’ve had a lot of discussion about the current enchantment system here on the forums and in game. We’ve crunched some numbers and are going to be getting some changes to you all as soon as we’re able to. Common feedback we’ve seen with enchanting: Enchanting difficulty is too high. Higher tier enchantment stones are too difficult to obtain. We’re first going to start by requesting the development team to move forward enchantment rate changes from the 6.5 update. We’re also working on some new ways to earn higher tier enchantment stones that should increase accessibility to those items considerably. We’re still working out the final details with the development team, and will share more information when we can. This isn’t everything we’re doing but we wanted to give you guys a little insight on how things will be changing in a future patch. Look forward to more information in the next few weeks. Thank you and continue to share your feedback!
  8. Below is a list of known issues as of November 19. Known Issues: Closing the game will sometimes close any Chrome browsers windows you have open. Button for the quest 'Investigating the Investigator' is missing making the quest impossible to complete. Clicking the B.C.M. button on the account tab of the character profile window will return an error when the Black Cloud Marketplace window opens. Cursed Opel in Bastion of Souls will occasionally reset at half health. Cradle of Eternity Potent Poison debuff lasts 19 hours and cannot be removed. Shield Generators in Lakrum Fortress are impossible to attack in some areas. Some characters are appearing with 1 black eye. Opening the Black Cloud Marketplace will sometimes result in an Session Expired error. If you encounter this issue please reload the game. The Shard Bundle offered in the Golden Sand Traders is not appearing for Asmodians. Several items do not have any text showing in game but still function properly. Transformation Contract Box (instance drop) Transparent Transformation Scroll Bundle (Gold Sand Traders item) Shard Bundle (1000) (Gold Sand Traders item) The quest [Event] Prestigious Dragon Lord is only giving credit to the party member that did the most damage. Resolved: Contaminated Underpath is currently not providing rewards for character over level 75. The Black Cloud Marketplace will sometimes be stuck loading when attempting to purchase limited items. Items in the Black Cloud Marketplace may intermittently disappear or return an error when purchasing. Prestige Pass quests are currently not available. Some instances are unable to re-entered and show a "please wait 1 minute" error. Some Tempering Solutions and Omega Enchantment Stones are currently not able to be exchanged via the NPCs. The Gold Ingot shop currently offers Transformation Scrolls instead of Transparent Transformation scrolls. This is an updated Known Issues thread. If you do not see an issue listed here, don't be alarmed. We are still working though and adding information to this thread. If you are still experiencing the resolved issues, be sure to restart your client and update via the launcher. Some issues may take longer to resolve as it may require a patch.
  9. Locking Threads

    If a thread is locked it's because there's another thread discussing that topic already (and usually on the front page), or it's low effort and offering no hope for constructive discussion.
  10. NCSOFT NINJA NERF

    Hi there, While this post is not super constructive I will post here since it is most recent. The developers sneak attacked (heh) this skill change into an older build of ours. We thought there may be more and sent a few emails back and forth. The TL;DR is this was the only skill update that was in the build when we thought there may have accidentally been more. Apologizes for this going in unannounced and we will try and verify if any other skill updates come though earlier than expected. Thank you.
  11. I just verified this. They will not be removed when the event ends so don't worry. Also I changed your title, please use more descriptive ones when posting on the forums.
  12. Ncwest team.

    I understand you guys have a lot of questions and feedback and the simple truth is right now we don't have the answers you are looking for, yet. I can assure you guys that we are monitoring your feedback and having discussions with the developers. I know discussions with the developers isn't the same as changes in game and I wish I could tell you all that no changes are coming, or all changes are coming, but sometimes it's hard to know when or how things will be making it into the game. When we have more concrete information available we will be sure to share it with you all. There's a lot of moving parts when it comes to publishing a game like Aion, and if one of those parts aren't moving as fast as the others it slows the entire process down.
  13. The Aion: Awakened Legacy update arrives on October 24. In the meantime you can read up on the item and system changes coming with it here.
  14. Please don't power-shard-picture-spam the forums. It is getting lowered and I even added it to the maintenance notice, just not this week.
  15. Regarding Server Transfers

    Server transfers are currently aimed for January. (Does not include Ereshkigal).
  16. The Elephant in the EK Room

    Hello everyone, I wanted to leave a reply that this thread has been locked for multiple reasons and many replies here have been removed or edited to hide player's information. We do not allow "witch hunts" or these types of posts on the forums. Unfortunately the thread has also devolved into numerous other rule breaking replies. I understand your concern with there being illegitimate gear being on the server, and to reiterate it was a one time mistake by someone in our support department. We've verified there are no other instances and made sure that will not be happening again. I understand being skeptical and Aion players are great at paying attention, however, it is unproductive to publicly post claims that can be damaging to all types of players. If you feel there is something happening that is against the rules I urge all of you to reach out to us via PM on the forums or sending a support ticket and we will investigate the matter. Feel free to reach out with any questions. Thank you.
  17. There will be a scheduled maintenance Wednesday, November 28, 2018 from 6:00 a.m. CST / 13:00 CET to 8:00 a.m. CST / 15:00 CET. The game servers will be unavailable for approximately 2 hours. Changes Routine website and server maintenance. Shard bundle, Transparent Transformation Scroll Bundle, and Transformation Contract Box will be fixed to have their name appear. The quest NPC for "Lime Ore Mystery" will be fixed. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  18. Powershards

    This is part of the known issues!
  19. Your post was not deleted, if anything posts around here run a little rampant . I know there's a lot of feedback for things in the game right now, and we're working on implementing them into the game. Sometimes things go a little slow due to a multitude of issues ranging from things on our end to delivery from the devs, among others. It's not uncommon for a fix to come in a particular build for another region before us, or we get a change before other regions as well. I encourage you all to continue reporting issues and providing feedback, and we'll work on getting what we can changed when we can.
  20. I know there's going to be a question about events, and we're looking to have an event started next week (as per Gideon's producer's letter). We're also still in talks with the development team about the other feedback you've shared.
  21. P2W much?

    Just to follow up, we've verified that no other characters on the server have or currently have these items. I've followed up with the ticket in question to verify. Thank you! P.S. I've also removed a few posts in this thread that has derailed it from the original topic.
  22. Excessive loading time fix?

    The client will load in a "safe mode" at times. If the client is closed in a fashion that makes the client feel unhappy, the next load will be a "safe" load which takes longer than usual. Also please try to use more descriptive titles when posting on the forums.
  23. There will be a scheduled maintenance Wednesday, November 21, 2018 from 6:00 a.m. CST / 13:00 CET to 8:00 a.m. CST / 15:00 CET. The game servers will be unavailable for approximately 2 hours. Changes Routine website and server maintenance. Black Cloud Friday sales will begin. Be sure to follow @AionOps for server updates. Maintenance Images of the Week Happy Thanksgiving to those in the US!
  24. Cant Submit Ticket

    You can submit a ticket by emailing support directly at support@aiononline.com
  25. P2W much?

    Hi all, We're investigating this issue and will be taking action as needed. To clear something up, while it is true that I do play the game on EK, my character and account do not have access to the sort of systems that can grant items nor was this done by myself. Feel free to continue discussing as you would like but please keep your comments civil. Thank you.
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