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Cyan

Aion Team
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  1. Purchased items from the BCM will be sent out to your mail.
  2. There will be an unscheduled maintenance period today, Wednesday, August 21, 2019 from 12:45 pm to 3:00 pm Central Time. The game servers will be unavailable for approximately 2 hours. - Changes - Prestige Vending Machine & Lockbox Coin merchants will be removed until a later date. Character data will be rolled back to the data during the scheduled maintenance. This means anything done in-game after the servers came online today with the Mark of the Vandal update will be reverted. For any items purchased from the Black Cloud Marketplace after the scheduled maintenance was completed will have items re-sent via in-game mail. Be sure to follow @AionOps for server updates. Thank you for your patience!
  3. Rollback incoming?

    I'll be posting something shortly. Hang tight.
  4. Greetings, Below you will find a list of current known issues for Aion: Mark of the Vandal. This is not a comprehensive list and may not contain all issues found within the game. Known Issues: Prestige Pass does not increase character slot limit to 12. We will be rolling out an update to fix this as quickly as possible. Any players with Prestige Pass will receive extra time after the issue has been fixed. Kromede's Trial entry NPC does not properly function for Elyos. The siege portal for Demaha is spawning even though there is no siege yet. The siege portal for Lakrum is spawning at the wrong time. The edge of some tooltips is cut off and not showing all information. Arena and PVP instances are not giving out the updated rewards.
  5. Hey everyone, Full patch notes are now available here: https://www.aiononline.com/news/mark-of-the-vandal-patch-notes We'll be updating the known issues tomorrow once a few things are verified and the servers are up. Thank you.
  6. There will be a scheduled game update Wednesday, August 21, 2019 from 6:00 a.m. CDT / 11:00 CET. The game servers will be unavailable for approximately 3 hours and 45 minutes. Changes Aion: Mark of the Vandal will be applied to the servers. You will find the full patch notes available here. Be sure to follow @AionOps for server updates. Maintenance Images of the Week
  7. New launcher?

    Updating the launcher isn't as easy as just activating it. We're working in getting Aion moved over (while the team responsible for it is dealing with other, more important issues).
  8. Survey

    I updated my original reply, but the survey is not able to be sent out due to an issue we're experiencing with the tool on the back end. The extra chests sent out were to be in lieu of that.
  9. Name reset 7.0

    There's not plans for a reset of the names with the update.
  10. Questions about 7.0/Stream

    Please keep replies on-topic. If you must argue I suppose you can PM each other. Thanks.
  11. Questions about 7.0/Stream

    I'll answer the questions I can right now below. Altar sieges we are only getting 1 instead 2 like every other region. Is this something just for the time being( since we're not getting 9,10,11 altars) and when you add this will we get 2? and if there's only 1 what's the reason? you know that this will create some imbalance right? The other Altars will be added after a few weeks, same with the Fortress. We want to ensure full participation and will add the additional time as needed. IDD are we really getting just 2 entrances?(prob we will get this answered on patch notes tomorrow) With Prestige Pass, yes PF hardmode, are we getting this? on you preview you didn't show this(prob. answer on patch notes tomorrow) This came in a later update from Korea and we will be getting it. There are 4 new legendarys but we are only getting 1?(on preview you said that we would get 1 new ancient and 1 new legendary) Will see what's coming. Skill balance would love to see it tomorrow Our 7.0 is (more-or-less) up to the December 26th patch in Korea. We're looking at adding additional patches within the coming weeks. +12 enchantment stigmas and rates will be improved?( the greater slot was only added on later patch but we are getting the slot right?) Was there a specific patch in Korea this was implemented? I can follow up. Have you guys tackled the small drop rates on the new map? KR have low drop rates on original patch so wondering if you already did something about this or no. We'll adjust if there's a need to Thank you.
  12. I've added 2 additional notes to the maintenance: Character Transfer queueing will be disabled and will become available again after the launch of Mark of the Vandal. The in-game Competition Ranking has been disabled for Mark of the Vandal and will be returning after the update. Also, this week's costume rotation has been delayed due to an issue when attempting to deliver the items. We're troubleshooting and hope to have the issue resolved next week. This is something I will need to verify and will get back to you next week.
  13. Compensation Ice Gem Boxes

    They are being sent out right now.
  14. fix competition rankings

    Hi there, Sorry for missing this in the maintenance notice. To prevent any issues with the update we ended the season early. A new season will begin next week on August 21.
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